Marketo Sales Connect (ToutApp) Reviews

46 Ratings
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Score 6.0 out of 100

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Reviews (1-4 of 4)

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September 01, 2020
Gideon Carter | TrustRadius Reviewer
Score 8 out of 10
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10
Personally, I didn't interact with the support team. The set-up was self-explanatory, the team came to do an onsite to show us how to use ToutApp, and they were extremely helpful in answering questions and demonstrating the product.
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March 04, 2020
Anonymous | TrustRadius Reviewer
Score 4 out of 10
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2
It was tough to reach their support team. On average, it would take over 24 hours to get a response. Agents would ask us to perform repetitive tasks and take lots of screenshots instead of looking at our system and helping us fix issues.
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January 11, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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5
It seems they won't allow people to talk to anyone on the phone, and they usually tell me it should be working fine. I send multiple emails with screenshots, and they simply will not get on the phone to resolve it quickly. For paying users of the product there should be faster and better ways to keep customers happy. Although I do like the product, this could be better.
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Marketo Sales Connect (ToutApp) Scorecard Summary

What is Marketo Sales Connect (ToutApp)?

Marketo Sales Connect (ToutApp) is a sales email tracking tool that includes tracking, templates, click-to-call, and analytics. It also includes a Calendar to streamline bookings. The vendor says it aims to be the "swiss-army knife" for sales development reps, account executives, sales ops, sales managers, marketing teams, and customer success teams.

According to the vendor, the ToutApp template library is used as a content repository by their bigger customers, who use it to upload Powerpoints, case studies, etc. On average, these companies have 1,000 items stored in the library. The recommended templates feature allows users to map templates in the library to specific parts of the sales process, based on meta-data about the prospect. There are capabilities for managers to control who can share/create templates based on roles. In addition, Tout integrates with Box, so content in the user's cloud storage files can also be attached to emails.

Marketo acquired ToutApp in 2017.
Categories:  Sales Email Tracking

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Marketo Sales Connect (ToutApp) Technical Details

Operating Systems: Unspecified
Mobile Application:No