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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2603)

Attribute Ratings

Reviews

(651-675 of 1130)
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Score 10 out of 10
Vetted Review
ResellerIncentivized
We are using Marketo across the organization for our clients, although primarily for marketing and customer retention/upsell purposes. Marketo handles everything from website personalization to forms for lead capture, daily and weekly email sends, lead scoring and routing, etc.
  • Marketo provides us with a tremendous amount of flexibility and customization compared to other platforms. This lets us build programs that suit our clients' specific needs and don't have to be as cookie cutter.
  • Marketo has excellent integrations with most every other marketing tool our clients use. This makes for a much more efficient and effective marketing tech stack.
  • Marketo has the best integration with Salesforce CRM, as well as integrations with other popular CRMs other tools don't always support.
  • It's very important to create a structure/taxonomy in Marketo and stick to it. Without that, things get messy and can easily get lost.
  • The search within the platform has been a challenge. This is being addressed in the forthcoming updates.
  • Learning the platform takes some a bit more time, but the features can be much richer than competitors.
Marketo is well-suited for companies that want to drive marketing results, measure those results, and don't want to outgrow an entry-level platform. Marketo scales very well with customer needs and is incredibly flexible. It's also well-integrated with other marketing and sales tools. Less appropriate for companies just getting into marketing, as well as for those more focused on brand building than lead/demand generation.
Laura Poggi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it across the company globally. It is the heart of our marketing department - all leads go through Marketo, get scored, routed, nurtured, emailed and so on. It helps us be scalable and track our efforts.
  • Robust system that you can adjust for how you want it to work
  • Sync with SFDC and launchpoint partners
  • Create a community to learn best practices
  • Easy of design or more editable templates for emails and landing pages
  • More reporting options - make them more customizable
  • More information of email deliverability (clicks, opens, spam bots)
I think if you are a small business it might be too robust and takes a lot of work to make it go live. But for larger companies that have a need for an enterprise solution it's perfect.
Nathan Lindsey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo to manage leads and deploy segmented email marketing for our inner office (many of these message are distributed through the entire organization), and members of a separate network and sponsored messages (we use Marketo to send 3rd party messages from to special members of our networks for a fee.)
  • List and lead management - Marketo is able to segment and manage lists to a very fine detailed level. this comes in handy when we want to assure that every message sent is relative to the receiver. (For example we can segment list by reign of the country)
  • Custom email templates - Marketo has upgraded the email platform to allow for sweet custom templates with custom HTML, CSS modules. With the use of tokens and moveable modules, we now have one beautiful master template that any of our messages, no matter the complexity, can all be created using the one template.
  • Email automation - this one should have been 1st on the list. The intuitive enterprise level email automation abilities are fantastic. With the ability to take in outside functions with webhook and incorporate that with string of automated actions based on the users response or time pasted while communicating and reporting to and from SalesForce is a real game changer in how we communicate. The ability to test all the functionality to make sure it's working perfectly before launch is also exceptionally great.
  • It's slow - Compared to HubSpot, Marketo moves very slow. Not just a little slow, but it is brain numbing how slow it moves from everything from opening an email to edit it's contents, to loading the program up or moving anywhere in the calendar
  • Slow hurts - Many times this has happened to me: I would find myself working on one program and then click into a different one, and Marketo is so slow, it takes so much time to process the simple edit, that it does not move me to the new area I clicked. So, I found myself editing the wrong area. I was happy that I caught the error before it became a bigger issue.
Many systems send emails, manage clients/customers and integrate well with other platforms (such as Google, SaleForce, etc). But Marketo is best suited for all in one for large to enterprise level businesses who send a tremendous amount of members, data and messages. Businesses who want special custom tracking, KPI's and want to learn from user's responses, want special actions to take place based on a user's activities, track and report all of this seamlessly in one platform professionally (without tagging of the provider's branding) - with an in-house team of professionals to manage Marketo and create content and graphics for emails and landing pages. Less suited for smaller businesses with less communication and reporting needs and smaller staff.
May 04, 2018

Marketo Review

Jackie Doering | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Marketo is currently used just by our marketing department. We use it primarily for sending emails, creating landing pages and tracking lead score/activity.
  • I think Marketo does a great job of tracking user activity and providing us with insights on what our consumers/prospects are doing online.
  • Marketo also has a diverse platform, allowing us to create a variety of styles/looks for our emails and landing pages.
  • Marketo also implements well with Salesforce, providing our sales team with marketing insights.
  • More out of the box templates for emails/landing pages would be nice.
Marketo is well suited for our company and aligns well with our company/campaign goals as a marketing team. The platform is very diverse and creates a great user experience as well.
May 04, 2018

Easy automation

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo is being primarily used for email management and automation at an enterprise level, across all markets (the US and internationally).
  • Easy interface and ease of use
  • Good lead management
  • Good email automation
  • Better sales engagement
  • In-house preference center for opting out lead
  • Analytics RoI reviews
Well suited for automating transactional and operational emails such as reminders. Automating un-subscribes and blacklisting is tedious, specifically for our business needs specifically pet owners that can have multiple pets and brands that they may have subscribed to.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We mainly use Marketo within the marketing department with some crossover with the inside sales team. It is our main platform to handle and organize all marketing communications, lead scoring and routing, and program tracking, including alerts and notifications to various stakeholders across the company. With also use Marketo to engage and nurture leads by segmentations, and house all branding and creatives on the platform.
  • User-Friendly - UI is intuitive and the lead flow logic is simple. I find it consistently easy to onboard others onto our Marketo processes even if they have limited technical or programming background.
  • Scalable processes - with creative use of tokens, dynamic content, snippets, and segmentations, Marketo easily allows me to expand our content marketing to reach over 90k + leads without adding strenuous amounts of time.
  • Reporting & Attribution - All the information I would like is there, but by defaulting to a one-size fits all for reporting it takes a lot of setup and tweaking to get Marketo to report on metrics specific to your company, especially since the more advanced reports require a separate module (RCE).
  • Creatives - Marketo is a general toolbox, and does not provide any hand-holding for making content, much of the creatives like our standard email template were made in-house by experienced designers and coders to reach the professional look and feel required for an enterprise company.
  • Any type of responsive email marketing - setting cadences, multiple audiences, nurture series, etc.
  • Integration with CRM for lead scoring.
Mina Sharif | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Marketo is used by our Marketing team, and primarily handled by our Marketing Ops team, to help drive traffic down the funnel. It's used for most of our marketing initiatives, especially when it comes to email marketing, lead generation and lead nurturing, landing pages, etc.
  • Variety of free training and resources available, making the tool very easy to learn.
  • Strong integration with SFDC.
  • Very powerful tool with many functions – I learn something new about its capabilities every day!
  • Outdated interface and can be tricky to navigate around the platform. The folder structures can also get real messy, real quick.
  • Customer support can take days to address simple issues, which can negatively impact time-sensitive campaigns.
  • Not a strong tool when it comes to analyzing email performance.
Well-suited for intense marketing efforts that require database management, email marketing, landing page housing, and more.
May 03, 2018

Industry Standard

Kevin Lissandrello | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo for all our outbound marketing efforts and it is the backbone of our lead routing model.
  • Email creation is straightforward and easily learned
  • The complexity of Marketo can be very powerful
  • Many people use Marketo so it's almost a standard requirement when looking for candidates
  • Seems like Marketo goes down too often...not just for our org but other companies as well, which hurts production.
  • We have very complex rules in Marketo for our lead routing, at times Marketo can't handle the complexity we are throwing at it.
  • Interesting moments is not a useful tool.
Giving this an 8 because Marketo is now a standard automation tool...but I would think about making Marketo more user-friendly like some other automation tools I have seen out there. The complexity is very overwhelming.
Mary Carville | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I help clients implement and integrate, as well as assist with operational processes like data management, lifecycle, acquisition, and day-to-day marketing activities. I work hand and hand with Marketo users, but the entire organization is being impacted with the decisions and processes built in Marketo. It helps to close the gap between marketing and sales and provides real time insights, which is critical in the success of a business today.
  • Helps to provide critical intelligence to sales via tasks, email alerts, scoring, and thorough reporting.
  • Helps marketers demonstrates the value of there efforts through in depth reporting and home grown attribution models.
  • If you can dream it, you can do it in Marketo. Marketo is very flexible, and LaunchPoint partners help to eliminate any barriers.
  • Out of the box reporting is not very sophisticated. Most of my clients report out of Salesforce.
  • Services partners would like to see more leads from Marketo.
  • Out of the box, Marketo is only capable of first and last tough attribution. There is a lot of demand for multi-touch attribution. This should be addressed with the Bizible acquisiton!
Marketo is well suited for SMB to Enterprise clients looking to bridge the gap between their marketing system and CMS. However, it is not well suited for companies looking to simply use the platform for one-off email blasts, as there is too much functionality left on the table.
Danielle Langenderfer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a partner of Marketo and support our clients with everything from implementation to strategy to the execution of projects within Marketo.
  • Engagement campaigns
  • Integrations with other tools
  • Connecting other marketing efforts
  • UX - making it easier to find assets
  • Loading times
  • Vague error messages
Well suited for a variety of B2B institutions. Not very well suited for retail or small businesses.
Christina Kay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Marketo is used through our entire organization. Most of our clients are on the platform so we do everything from consulting to implementation and strategy. Marketo helps qualify leads (through lead scoring/nurturing) so that your sales teams gets insights on your most qualified leads. We also use Marketo with our clients (higher ed, healthcare, financial institutions, etc) to increase revenue to help reach their business goals through various strategies.
  • Lead management
  • Email Marketing
  • Account Based Marketing
  • Lead Scoring
  • Revenue Analysis
  • Analytics
  • Training
Marketo is well suited for businesses who have been around a bit and have a structured sales process/business goals. It is great for higher education institutions and B2B companies. Marketo is less appropriate for "mom and pop" shops and small start ups.
May 03, 2018

Love Marketo

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Marketo throughout our marketing organization. It has helped up segment our database and helped tremendously with A/B testing.
  • Marketo's reporting feature is very extensive and reports on a lot of important KPIs
  • Marketo is very intuitive and user friendly
  • Report run time is somewhat slow
Marketo has very good reporting capabilities.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo is mainly used by our marketing department for email programs, landing pages for our various inbound lead generation campaigns, and lead forms embedded on our website.
  • Marketo is great at sending well styled emails via our Knak integration.
  • Marketo makes reporting on email performance easy.
  • The Sync to Marketo checkbox = True requirement for SFDC + Marketo integration doesn't work well when leads and contacts get created via Gmail plug-ins like Cirrus Insights.
  • Customer service has gotten much worse since the acquisition.
Customer service is generally poor and I haven't head from my account manager in a very long time.

As far as marketing automation platforms go it is still one of the best options for managing landing pages and lead forms.
May 03, 2018

Thanks Marketo!

Maryanne Florentino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used for email communications by the marketing teams across global regions.
  • Analytical Insights. It's nice to know what people are clicking on in an email.
  • Templates. Easy to use.
  • Ease of use of the entire platform. Very UX friendly.
  • I would like the ability to move around modules in the landing page feature.
Well-suited for trigger-based marketing campaigns by taking advantage of the smart lists.
May 03, 2018

Marketo Review

Tatiana Febres-Cordero | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo as our marketing automation platform across our organization.
  • Marketing Automation
  • Event Programs
  • Webinar Programs
  • Analytics reports are poor
  • Smart list design is not as easy as Eloqua's
  • It relies on marketers to add Javascript to perform functions it should (to redirect confirmation landing pages for instance).
This platform is well suited for an organization looking for marketing automation. I can't think of an example of when it would not be well suited.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is used departmentally for the entire organization. It allows us to market to our leads which are passed on to our sales team and gives insight into our buyer personas.
  • The Marketo user interface is simple to navigate for a rewarding user experience that is particularly easy to use.
  • Marketo has good integration with Salesforce.com with new tools coming out, like Sales Engage which allows the Sales team to which promises to be a complete dashboard for the sales team.
  • Marketo continues to make improvements to the email builder.
  • The next release of Marketo promises contextual help integrated into the UX. This may help address the problem of lack of insufficient help resources. The platform help area gives just enough to point you to where you go to do what you need to do, but often lacks in the step-by-step guidelines.
  • Relies heavily on the user community to answer support questions by referring the user to read through the community answered solutions to problems they are reporting when opening a ticket. While this may be helpful, it can be frustrating when a person simply wants to open a support ticket and not be directed to sort through multiple opinions of other users first for the answer to their question.
  • Again, more help documents.
Best suited for: companies that are already using some type of digital marketing tools and are familiar with marketing automation. Not suited for: companies with management that aren't willing to invest in people and process. Marketo is expensive and requires add-ons - whether they are modules or training, you will need to invest beyond a simple platform contract. Training is particularly important because the product is complex and not intended to be used out of the box.
T. Blane McMichen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Marketo is used globally for campaigns in various countries and is managed by a central marketing team.
  • Marketo enables multichannel, multi-touch campaigns.
  • It provides effective segmentation and automation based on lead behaviors.
  • It provides a central source of data for analytics and CRM integration.
  • It enables the sharing of lead activity data between marketing and sales.
  • They could do a better job of providing rich data in a dashboard because data is spread across different reports.
  • It would be nice if they offered a more affordable option for smaller businesses.
It is well suited for businesses that need automation to nurture leads. It is too complex for casual or low use clients.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Marketo serves as our Marketing Automation tool. We use it for our email nurture programs, our conduit to SFDC as well as our web content. It's a very user-friendly tool that allows us to create landing pages and reporting that we wouldn't otherwise be able to create and manage.
  • AB Testing on email campaigns
  • Master Campaigns for better reporting
  • Landing Pages
  • The interface is extremely slow
Marketo does a great job suiting our needs when it comes to getting leads into our CRM for the sales team to contact. There are important touch points that are passed through that allow us to see what people have come in for and which campaign.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
1. Lead scoring, lead routing, opt-in management, digital marketing efforts
2. Used globally, by the Global group and regional business units as well
3. Provides MA tool for us to automate marketing efforts and empower our end marketing users. Provides insights on our marketing run through the system.
  • Integrations with other platforms
  • Integration with SFDC
  • Simple, easy to navigate UI
  • Functionality designs - some are questionsable
  • instance latency - so slow, takes minutes to load pages
  • Support case handling
Pro: Easy to manage lists, and follow-up, and lead scoring

Con: Translation issues. Might just be our instance, but our visibility rules on forms never clone over even via clone option. Issues with reading-related records on SFDC objects.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is used as the system of record for lead data into SFDC and for marketing execution.
  • Simplicity, it is easy to deploy Marketo and train internal users.
  • Career dev., I haven built a part of my career on my Marketo from basically nothing.
  • System of record, Marketo is a simple system it record for all your GTM data
  • Speed, the system is slow
  • UX, feels like I’m stuck in the 90’s
  • Speed to approval, sometimes it takes 10-20 seconds/LP to approve
Good for big B2B’s looking for a simple tool. Not a great use case for small companies or B2C.
May 02, 2018

Marketo rocks!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Marketplace offers assistance throughout the marketing environment. Most departments are able to use the end results from the Marketo platforms. It offers solutions and insight that are highly satisfactory. We are able to utilize it and have positive end points.
  • Detailed and useful
  • Organized and simple
  • Positive and proactive.
  • Security features could always be addressed
General marketing but not as individualized in smaller independent markers.
Brian Tong | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Used across entire organization. It addresses Compliance infrastructure for email and provides analytics.
  • Provides power IF you know how to use it
  • Provides analytics IF you know how to use it
  • Can better manage attribution IF you know how to use it
  • Filters and Triggers - unless you're a data scientist, this is not intuitive
  • Needs better pre-built campaigns, flows and programs - saw a demo of Jeto at MKTGNation...that's what more of the Marketo front end should be like for people who aren't focused on the depths of CRM.
I would say ONLY buy it if you have the right staff/person that are really into how to manage a deep dive into email marketing and so on. It's well suited for people who have THINGS to sell but not so much services....much less financial advice.
Carrie Olds | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo is being used by the Marketing department for lead generation, internal and external communication, to track video usage and determine overall engagement (leads and contacts).
  • Marketo forms are extremely helpful. They can be customized for a specific business need, and allow us to know who is interacting and engaging.
  • Marketo reports are easy to use and export in order to manipulate the date.
  • Programs can be customized based on the channel you are working on. You can have programs for tradeshows, internal newsletter communication, invites to download content, etc.
  • When you have a specific question or need it can take some time for someone to contact you after submitting a ticket. This can be frustrating, especially if it's something you need to resolve rather quickly.
  • It would be nice to export Results for all email campaigns instead of clicking on each email campaign and exporting them to Excel.
  • Within the Email Performance Report it would be helpful to see all of the names/leads when you click on an email instead of it just opening the email.
If you have a Marketo expert on your team it makes it much easier to use the tool. It can be rather daunting and there are a lot of things to know before you dive in. It is very easy to mess things up and even set your instance up incorrectly. Marketo can be used by teams without an expert, but it will take a lot of time to get up and running and if ensure you are doing things the best way possible.
Kevin Poust | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo is used to collect data from all our marketing sources, score leads and provide more qualified leads to sales.
  • Marketo is flexible enough to handle our complex business structure.
  • Easy to roll out marketing automation globally.
  • Handles large lead databases.
  • Doesn’t work well with custom CRM configurations.
  • New features seem to take a long time to develop.
  • Sometimes experience loading speed issues when using the interface.
Marketo is well suited for businesses that need the ability to customize marketing automation for business needs. It may be overly complex for businesses that don’t need that level of flexibility.
May 02, 2018

Marketo is LIT

Ryan Zakszeski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Only being used by the marketing department and the corporate “digital” team who oversees the implementation to assure when other silos of the business are ready to use Marketo that their integration will go smoothly. Our biggest troubles are in organizing across many businesses that operate in unique ways and making sure the architecture and processes are well established.
  • Increase efficiency - the ability to create tokenized templates produces significant time savers for us
  • Lead management process is extremely easy to use yet the functionality and customization aspects are top notch
  • Integration of new technologies like AI make these crazy ideas a reality for our business with relative ease
  • Integration with other services through API make Marketo the one stop shop for everything marketing related for us.
  • So far I haven’t had too many issues to be honest.
Great for building campaigns and but social integrations aren’t the best from what I’ve seen.
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