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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2603)

Attribute Ratings

Reviews

(26-50 of 50)
Companies can't remove reviews or game the system. Here's why
Amber Hobson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Data quality with our CRM. We have been able to use it to help maintain that our country or state fields are maintained with the values that we want. The same goes for job title which is not available to be a picklist in the CRM.
Valerie Armstrong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Creating dynamic call scripts from Marketo landing pages for our sales team using tokens
  • Creating a replicable content cycle (content asset + webinar) utilizing tokens
  • Using the Marketo API to sync leads from our two leadgen apps to Marketo/SFDC
November 28, 2016

Marketo: Ease of Use

Neeraj Shahdadpuri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Progressive profiling: capturing lead data in stages to increase conversion rates on LP's.
  • LP URL Builder and LP Test Group: To track the lead flow from different channels and see which content is appealing to the leads in LP's.
  • Tokens: We have made the entire set up scalable with the use of tokens, now we can clone and re-use programs with utmost ease.
Steve Susina | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • One-click registrations for events and downloads--Marketo tracks email clicks, we realized we didn't need to route users to a traditional form/landing page.
  • Multiple lead scores by persona. Some content is only meaningful for certain customer segments.
  • API to automatically import data, Webhooks to pass data externally, extending our automation beyond our own database.
Brittany Stover | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Addition of Marketo Calendar for event management and ease of leads entering into the system
  • The snippet functionality of grabbing images off websites without downloading is great!
  • Integration within multiple technology systems we currently used but didn't know matched with Marketo
Jenn DiMaria | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Some basic data cleansing. For example, when we first imported our data into Salesforce (which happened at the same time we implemented Marketo), I was able to run a batch campaign to streamline all instances of "USA, US, United States, etc" to just "USA".
  • Sending trackable press release emails to prospects thanks to Sales Insight. In the past, I've converted press releases to PDFs or generated emails within SFDC. Now, our sales team can just send what I've already created for our media contacts in Marketo, which saves everyone time and allows for better tracking.
Elliott Lowe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • In addition to using Marketo programs for identifying the acquisition source, we capture up to 7 fields of detailed source attribution data on each visit of anonymous and known visitors to our website for analysis by Marketo's analytics tools and a separate BI tool.
  • We use webhooks back into Marketo to perform data lookups, which allows us to append referring partner information on new lead records from the referring partner's record.
  • We implemented multiple nurture email streams, which resulted in a dramatic decrease in unsubscribes
  • We implemented Ad Bridge to automatically add leads to conversion events in AdWords, which allows us to better optimize for won opportunities, not just new leads.
Kristi Eide | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Initially, we never planned to use the system to segment out users who speak different languages so that we could target emails based on region and language, but now we send separate Spanish-translated emails to customers in Spanish speaking countries.
  • Marketo has social add-on buttons that make sharing things via Social networks (Facebook, Twitter) incredibly easy. You are also able to see who shares your information with other users. In 2010 when we first started using Marketo, we weren't even thinking about the social aspect of the system.
  • The GoToWebinar adapter that Marketo added in 2012 was a great addition- we now can have all webinar registrants fill out Marketo forms, rather than GoToWebinar forms, to participate in webinars. This streamlines the process and allows us to score points much easier since everything is running from one system.
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