Skip to main content
TrustRadius
Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

126 people also want pricing

Alternatives Pricing

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

Return to navigation

Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
Return to navigation

Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2603)

Attribute Ratings

Reviews

(151-175 of 1130)
Companies can't remove reviews or game the system. Here's why
Oleksandr Torlo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
First of all, Marketo is not a system for small businesses. Our clients already had experience with it, as well as trained and dedicated employees who constantly worked with Marketo. And if you have the resources to implement and maintain such a system, then it will be quite easy to further increase the automation of interaction with customers on it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It just takes the guesswork out of running these campaigns manually once you get it set up. We were running a drip program along with a couple of other campaigns at the same time so it was nice to know that once everything was set up we didn't have to worry about it/ could just access the reporting/ analytics when needed.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is a powerful tool for email campaigns, AB testing, and creating segmentation. Sometimes it has problems connecting to some other tools within a company's marketing stack so I would recommend working on being able to scale and continuously looking for new ways to connect to a CRM
Heather Harp | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In terms of automation and analytics, Marketo is amazing - my only complaint is that the user interface is not the most intuitive in my opinion. I would like to see them incorporate some more advanced search features to help locate specific forms or LPs within a larger corporate account. If they can improve that, I think it would go a long way to smoothing out the learning curve for new users.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For B2B companies Adobe Marketo Engage is a perfect tool, even for small B2C companies. It does not require a large team to implement it. It is true that it takes time to learn many tricks of the tool, but you can build campaigns very quickly. I would not recommend Marketo for large B2C companies, they would find many limitations (especially with databases, segmentation, and personalization).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For any company that requires flexible, integrated, and automated email marketing, Marketo is the perfect solution. However, if there's only a basic requirement of sending emails and not learning/optimizing with them, Marketo may be a little too powerful for your needs
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo Engage is well suited for emails in a single language for instance. It's very easy to clone and work instead of creating every campaign from scratch is a very handy option. It's a bit tricky to have the tokens managed at the campaign level in case we want emails in multiple languages.
February 03, 2022

Feedback

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The first best thing about marketo is it give the complete details even the small ones after any emails get send.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Marketo is definitely more well suited for larger enterprise organizations that have a marketing staff with HTML proficiency or a Marketo-specific certification. It's definitely not appropriate for small businesses that have one or two marketing generalists on staff. In my opinion, this piece of software requires extensive knowledge and expertise to operate successfully and have solid marketing efforts.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Very well suited for sending out mass or segmented emails. Easy to set up recurring email sends to new lists or to enroll customers in nurture campaigns. Not well suited for sending out new, cutting edge looking emails. Templates are very outdated and restricted. There is a lack of customization in emails.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is well suited for bigger companies, with more complex requirements. It would probably be underused for smaller companies or small marketing teams as the default package offered has a lot of modules already. It's also well suited for companies wishing to automate more of their workflows around marketing processes.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is well suited for experienced users and larger corporations to use. It has a lot of tools that can be very effective at launching marketing campaigns and allows users to really "get into the weeds" in tailoring how those are built out. I would not recommend the product to anyone who is not skilled enough to set up the product backend. If you are interested in an intuitive email builder, I would recommend looking elsewhere. The automation is also difficult to visualize without a flow chart and Marketo offers a folding system that is tough to adapt to if you are used to using other similar products.
January 05, 2022

Marketo the MAP

Score 6 out of 10
Vetted Review
Verified User
Incentivized
[Adobe] Marketo [Engage] is a streamlined and straightforward marketing automation solution that meets the majority of our lead collection and storage needs. Our organization serves the Event Services market and the majority of our customers, as well as our internal record collection needs, require data to be collected and passed in an external MAM/CRM.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It would work really well if you're looking for a truly customizable solution for B2B, with a focus on email marketing. The best thing is that you can really do anything with Marketo - it depends on how much effort you want to commit. Also, it's really convenient that the data can easily be thrown into Salesforce - so that salespeople can see the activity of leads on the website. This integration is really quick to set up. On the flip side, there's not much for social media integrations and support. You have to work around your own solutions. It's mostly focused on email. The analytics bit is scarce, we preferred to download the activity logs and analyze them on our own side. The SEO part is not strong, it's better to use specialized tools. Also, the learning curve for average marketers may be higher than with other tools.
William (Matt) Wood | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Marketo is a streamlined and straightforward marketing automation solution that meets the majority of our lead collection and storage needs. Our organization serves the Event Services market and the majority of our customers, as well as our internal record collection needs, require data to be collected and passed in an external MAM/CRM.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage has almost all capabilities for sending and managing B2B campaigns and lead management. The community platform called Marketo nation provides access to useful resources and answers from expert users. For mid to enterprise-level marketing automation deployments Marketo is the suitable platform to choose. CRM integration such as Salesforce and MSD CRM can be completed with ease on Marketo.
Kali Charan Rajput (KC) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Marketo Engage has helped our organization to get a 360 view of our prospects by looking at their activities on our website, landing pages and emails. This tool has been well suited for all types of email campaigns in B2B marketing. It is not much helpful in B2C marketing activities.
Score 10 out of 10
Vetted Review
Verified User
[Adobe] Marketo Engage is best suited for organizations operating at the enterprise level or organizations looking to take their marketing campaigns and operations to the enterprise level. Because the platform has a robust feature set, it does require a steep learning curve to maximize [the] use of the platform. [Still], as an experienced user, I'd say that [a] steep learning curve is worth it because the platform acts as a force multiplier for outbound marketing and sales initiatives. For organizations that don't have a broad scope of functional requirements for email campaigns, don't require sophisticated engagement or nurture programs, don't require operational functions to support Sales teams, or don't require a suite of third-party and first-party integrations, [Adobe] Marketo [Engage] might be too advanced for the organization's needs.
Evan Trask | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Marketo is a useful took for B2B companies that need the ability to scale customized marketing automation and lead management. It may be ill suited for smaller companies without the resources to devote to develop or bring in an expert, as it is not easy to pickup on all of the intricacies of the product.
Return to navigation