Marketo Reviews

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1774 Ratings
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Score 7.9 out of 100

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TrustRadius Top Rated for 2019

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Reviews (1-23 of 23)

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Reliability and Availability

8
I wish there were a way for more mobile functionality, but apart from that, Marketo is pretty stable and reliable. When Adobe first acquired the company, it did have some random moments of downtime, but those kinks seem to have been smoothed out. I do occasionally get timeout errors after I have been on a page for even a short amount of time, but it is not a frequent issue.
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Jennifer  Robertson | TrustRadius Reviewer
August 20, 2019

Highly intuitive.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Reliability and Availability

9
There are performance issues that make it seem like it's down sometimes. The backlog of campaign triggers etc. can be a real issue. The issue is probably more around performance than uptime.
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Anonymous | TrustRadius Reviewer
August 23, 2019

Marketo User Review

Score 9 out of 10
Vetted Review
Verified User
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Reliability and Availability

10
Marketo support is great! It's quick and easy to submit a support ticket and someone always contacts you within 24 hours (or faster if it's a high priority issue). They are friendly and always work with you until your problem is 100% resolved, no matter how long it takes. Plus I like that Marketo is proactive in communicating known issues with the system. I receive email alerts about this issues which helps me know it's being worked on. They also follow up with status updates on those known issues which is great.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Reliability and Availability

9
Most of the time it's great, once in a while there are some issues and it cannot be accessed, or it's slow
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Sagorika Das | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Reliability and Availability

10
Marketo hardly have application errors or unplanned outages.
Marketo support is very responsive to answer questions.
Marketo community also really good to discuss issues or new product features. I have learnt a lot just by reading posts on community
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Brittany Stover | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Reliability and Availability

9
Marketo provides different way and abilities to connect. If you are having product support or unexplained errors you can get someone on Marketo support 24 hours a day. One of Marketo's greatest assets in my opinion however would be the community. Often times our company is just looking for case success stories from someone else. In the community you can search for problems you are currently facing and see others having the same issue and solutions for those issues. If not, you can pose a question to the whole community and champions of the product and others can chime in to provide suggestions to fix your needs. The community is truly a 24/7 place to get your answers quickly.
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Feature Scorecard Summary

WYSIWYG email editor (581)
7.1
Dynamic content (559)
7.5
Ability to test dynamic content (544)
7.4
Landing pages (600)
7.0
A/B testing (578)
7.2
Mobile optimization (565)
7.1
Email deliverability (617)
8.2
List management (617)
8.4
Triggered drip sequences (554)
8.2
Lead nurturing (610)
8.2
Lead scoring and grading (592)
8.2
Data quality management (590)
7.8
Automated sales alerts and tasks (567)
7.9
Calendaring (460)
6.6
Event/webinar marketing (544)
7.8
Social sharing and campaigns (340)
6.5
Social profile integration (319)
6.5
Dashboards (572)
6.9
Standard reports (610)
7.1
Custom reports (577)
7.0
API (524)
7.8
Role-based workflow & approvals (451)
7.5
Customizability (549)
7.4
Integration with Salesforce.com (528)
8.1
Integration with Microsoft Dynamics CRM (151)
6.4
Integration with SugarCRM (95)
6.0

About Marketo

Marketo is a leading marketing automation platform with a range of capabilities for small and medium businesses and large enterprises, across various industries. Some common features include email marketing, nurturing, SEO, landing pages, scoring, and analytics while other editions offer advanced features such as website personalization, mobile engagement, social and web retargeting. Typical customers include both B2C and B2B brands of all sizes.
Categories:  Marketing Automation

Marketo Features

Has featureAttract - Your potential customers are out there researching solutions. Help them find and learn about yours more easily.
Has featureEngage - Easily build automated campaigns that engage prospects in a personalized way, without help from IT.
Has featureDrive Revenue - Convert more potential buyers into customers by triggering a relevant message at exactly the right time.
Has featureMeasure and Optimize - Move beyond opens and clicks. Quickly determine how each of your campaigns and channels impact revenue.

Marketo Screenshots

Marketo Video

Marketo Integrations

Marketo Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Spark$895per month up to 10,000 records
Standard$1,795per month up to 10,000 records
Select$3,195per month up to 10,000 records

For the Enterprise edition, contact Marketo for a custom quote.

Marketo Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

Marketo Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS