Marketo Reviews

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Score 7.9 out of 100

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Reviews (1-23 of 23)

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August 20, 2019
Jennifer  Robertson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Reliability and Availability

9
There are performance issues that make it seem like it's down sometimes. The backlog of campaign triggers etc. can be a real issue. The issue is probably more around performance than uptime.
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September 10, 2019
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
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Reliability and Availability

8
I wish there were a way for more mobile functionality, but apart from that, Marketo is pretty stable and reliable. When Adobe first acquired the company, it did have some random moments of downtime, but those kinks seem to have been smoothed out. I do occasionally get timeout errors after I have been on a page for even a short amount of time, but it is not a frequent issue.
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August 23, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Reliability and Availability

10
Marketo support is great! It's quick and easy to submit a support ticket and someone always contacts you within 24 hours (or faster if it's a high priority issue). They are friendly and always work with you until your problem is 100% resolved, no matter how long it takes. Plus I like that Marketo is proactive in communicating known issues with the system. I receive email alerts about this issues which helps me know it's being worked on. They also follow up with status updates on those known issues which is great.
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August 21, 2019
Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Reliability and Availability

9
Most of the time it's great, once in a while there are some issues and it cannot be accessed, or it's slow
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April 10, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Reliability and Availability

9
I have never had a problem with it being down or slow.
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November 14, 2018
Sagorika Das | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Reliability and Availability

10
Marketo hardly have application errors or unplanned outages.
Marketo support is very responsive to answer questions.
Marketo community also really good to discuss issues or new product features. I have learnt a lot just by reading posts on community
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June 07, 2016
Brittany Stover | TrustRadius Reviewer
Score 9 out of 10
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Verified User
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Reliability and Availability

9
Marketo provides different way and abilities to connect. If you are having product support or unexplained errors you can get someone on Marketo support 24 hours a day. One of Marketo's greatest assets in my opinion however would be the community. Often times our company is just looking for case success stories from someone else. In the community you can search for problems you are currently facing and see others having the same issue and solutions for those issues. If not, you can pose a question to the whole community and champions of the product and others can chime in to provide suggestions to fix your needs. The community is truly a 24/7 place to get your answers quickly.
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Feature Scorecard Summary

WYSIWYG email editor (628)
7.1
Dynamic content (600)
7.7
Ability to test dynamic content (584)
7.3
Landing pages (641)
6.7
A/B testing (622)
7.4
Mobile optimization (608)
6.9
Email deliverability reporting (1287)
8.1
List management (664)
8.3
Triggered drip sequences (599)
8.5
Lead nurturing (657)
8.2
Lead scoring and grading (635)
8.3
Data quality management (632)
7.9
Automated sales alerts and tasks (609)
8.0
Calendaring (494)
6.4
Event/webinar marketing (588)
7.8
Social sharing and campaigns (372)
6.1
Social profile integration (349)
6.2
Dashboards (618)
6.6
Standard reports (656)
6.8
Custom reports (622)
6.9
API (564)
8.1
Role-based workflow & approvals (487)
7.9
Customizability (591)
7.7
Integration with Salesforce.com (566)
8.2
Integration with Microsoft Dynamics CRM (168)
6.8
Integration with SugarCRM (105)
6.0

What is Marketo?

Marketo Engage aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

The vendor states Marketo Engage redefines Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Marketo Screenshots

Marketo Video

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Marketo Integrations

Marketo Competitors

Marketo Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional

Marketo Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Marketo Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS