Skip to main content
TrustRadius
Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

126 people also want pricing

Alternatives Pricing

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

Return to navigation

Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
Return to navigation

Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2602)

Attribute Ratings

Reviews

(126-150 of 1093)
Companies can't remove reviews or game the system. Here's why
Rohit Barhe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Generally, I use Marketo for building & maintaining Email, Events, Nurture programs & CRM activities. It is one of the best Marketing Automation platforms that I have ever used. Marketo's integration with Salesforce is very seamless and that makes it stand out from other MA tools.
June 14, 2022

Marketing

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it for automatically sending emails to target the company and lead. We create a landing page with a form to track the end-user experience and determine how interested they are with our products. We also created a nuture campaign to share resources with the company and lead. We also create webinars with Marketo and On24.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My overall experience with Marketo Marketing Automation is satisfactory. I am using it daily for various marketing operations for different team members and I found this platform very helpful and amazing. Marketo is a robust platform for content creation that is tailored for some really great marketing experiences. The dashboards and reports features are amazing and this is the best thing about this tool.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Marketo Engage on a daily basis at our company. The integrations Adobe Marketo Engage has helps connect our entire MarTech stack. The lead scoring and other automation features help our sales team prioritize leads. The email platform is robust, but does have some technical challenges associated with it. The email side of the product has had few feature upgrades/improvements compared to other ESPs over the years.
Juliana Leary | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I primarily use Marketo for building nurture programs, event programs, and email batch programs. I've used Marketo and their competitors and I have to say I prefer the logic in Marketo. It makes more sense to me when setting up smart lists, smart campaigns, and reporting, and easy to show people who are not as well versed in the platform to self-serve reports if needed. We've been able to target segments created within our database to lighten the load of emails we need to prepare using dynamic content.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo for all outbound email marketing campaigns, web forms, webinar event invites and tracking, and web activity tracking. We also use it to build our marketing database and create lists of customers for segmenting marketing campaigns and for export to use in external calling and outreach campaigns with our dedicated business development team.
Oyo Examol | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage has helped us improving overall customer retention and engagement. As an e-commerce brand we should use dynamic content to target our audiences. Marketo Engage is the best platform when it comes to using dynamic content. With Dynamic content we can show user what is most relevant to them.
April 29, 2022

Great software!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We primarily use it for creating and sending out newsletters to create brand awareness. We send the newsletters we create to our customers and new prospects to promote our company. We follow up on send-outs by monitoring the customer's interactions with our newsletter. We will assign the customer as a lead based on a lead scoring system.
Mithil Patel | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Marketo Engage to manage our customer data (inbound lead traffic) from form fills through the website and other paid media campaigns and then market to them integrating email and other native display platforms. Lastly, we use the platform to influence our pipeline reportings and make optimizations to our content based on certain KPIs and progression.
Chhaya Singh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have been using Marketo for user engagement and generating sales for the last two years. With Adobe Marketo Engage, we have understood user behavior and activities. Adobe Marketo Engage provides advanced reporting and analytics. We integrate this with a third-party tool to generate reports and dashboards.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize the product to support client KPIs and needs. In my role, I use it to automate communications from nurture sends to move leads through the funnel or get them re-engaged, to housing more complex programs such as scoring, applications for advocacy programs, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo for a variety of purposes, including but not limited to keeping our customers engaged and reselling to them lead acquisition and forms multi-touch tracking and attribution creating email nurture campaigns keeping Sales Reps informed of activities and status of customers through scoring sales enablement landing page creation
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I currently use Adobe Marketo Engage for customer success tech touches. I also use it for current customer nurturing, welcome, and onboarding. Use case includes being able to send welcome emails based on the "closed-won" status in SFDC. Additionally, building out a program that allows an email track (not opened, follow-ups, reminders.) Another business problem is reporting, this is where Adobe Marketo Engage really lacks.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In our case, Marketo Engage is used a the main marketing automation tool and key element for activation, what entails emails, automated programs, landing pages, etc. As our business is B2B, some of the Lead scoring functionalities are utilised as well, together with the marketing datamodel (Leads, Accounts, Opportunities, etc.) that is synched automatically with our CRM
Thomas Komar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo is our main tool for marketing automation. We use Marketo Engage across the company to automate email send, upload and capture lead information, and host various gates for documentation. This reduces the number of hours that get wasted on manual send by automating various processes.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Marketo Engage primarily for on-going email journeys and ad-hoc email sends across 2 Marketo instances, B2C on behalf of a client and B2B. We also host some landing pages on it, and send sales alerts to our sales teams about potential inquiries, as well as use its data to create various reports on performance. The "problems" Adobe Marketo Engage addresses are the creation and sending of various email marketing campaigns, hosting of other marketing assets, connectivity to our Salesforce CRMs, and reporting capabilities-both in basic metrics and more in-depth ones
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I create a variety of campaigns, ranging from regular/single emails to nurture/engagements, and manage the database in terms of email segmentation and communication. I also run the analytics for my campaigns, as well as the analytics for our existing Marketo admin, whom I shall be replaced in the coming months.
Ellis Devine | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo Engage to run our regional and global marketing activities, including email campaigns, tracking analytics, and scoring models. We have it integrated with Salesforce. When leads interact with the campaign content, e.g. opens, clicks, conversions, this constitutes the leads score, highlights interesting moments, and notifies us whether our leads have higher intent throughout the prospect lifecycle.
Himanshu Ganoliya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is a beast when it comes to email marketing automation. Compared to other marketing automation tools I've used so far, it provides so much granular control. I have run numerous campaigns in the last year, both for our organization and for our clients, and Adobe Marketo Engage has never disappointed me. From simple one-off email campaigns to complex multi-step automated campaigns, Adobe Marketo Engage does it all. Not only that. The analytics and reporting section offers granular control too. Marketo Engage enables us to build the right metrics and measure marketing efforts more accurately. If you're looking for something that is both powerful and allows for granular control, Adobe Marketo Engage is the way to go.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo for all of our email and website needs. I wasn't an employee when they used the past software but Marketo makes everything so much easier than anything I've had previous experience with. Adobe is so supportive also and has a lot of learning opportunities.
Return to navigation