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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2604)

Attribute Ratings

Reviews

(151-175 of 1093)
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Oleksandr Torlo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At Intelza, we developed a voice robot service. One of the directions was a project that automated calls to customers after visiting our client's websites, and these calls were made according to certain conditions. Then I ran into Marketo, which was used by the customer. We made automation using this tool and then began to offer a turnkey solution to our other customers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is one of our main marketing automation platforms. We use it weekly to send out our monthly drip programs, email blasts, lead generations, etc. The automation and analytics features are wonderful - especially how it seamlessly works without other internal programs. The only flaw is that it's not very user-friendly or easy to learn, but once you get a hang of it, it's great!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Adobe Marketo Engage whenever we create email campaigns for our customers. the biggest issue we have seen is connectivity issues with all our marketing stacks and being able to work through our segmentation process. Adobe Marketo Engage is not always the easiest to learn and to know what you are doing so I would suggest that the interface becomes a bit more customer-friendly. I have been working in Adobe Marketo Engage for a few years and I enjoy it, it's a good tool.
Heather Harp | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo to create forms, emails, and landing pages. Personally, as a web developer, I spend most of my time on the forms side of things, however, I know our demand-gen team has also had great success with their email campaigns.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The business problem that we are addressing is speed to lead. People come to Drift all the time and don't fill out forms or attend without webinars or read out content and I have no way to communicate with them because they appear to be ghosts. But with Adobe Marketo Engage, some of those leads of mine get put straight into nurture sequences and only the high intent ones are surfaced to me. Makes me more efficient as a seller. Spending my time on the leads that have the highest propensity to buy.
February 13, 2022

Great Reliable Software

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used Marketo as an ABM tool to build out email campaigns for specific target audience segments. I then used it to track engagement and used it as a model to decide when a prospect was ready to pass on to sales. In a technical lens, I would create, view, and send the emails from Marketo as well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We implemented Adobe Marketo Engage in different clients with different needs. Adobe Marketo Engage is a tool with easy adaptation to the casuistry of the companies, with a friendly environment. It is true that it requires a learning process and it is essential that the company is clear about its objective with the tool. Otherwise, we can find ourselves with a failure of expectations, between what the tool can do and what the company expects.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Marketo as our Marketing Automation tool, from lead generation to customer experience evaluation. Currently, it's only operated by the Marketing Team, although it's a valuable resource for every team in our company. It helps us with the majority of email communications to all of our clients and also helps us with the administration of leads and forms
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The main reason why we started using this was GDPR in EMEA regions. We wanted to have a platform wherein we can not only send emails but also see the buyer's journey, integrate it with Sitecore and later Salesforce to have systems hand in hand. We create various automated campaigns by creating events, nurture flows, and drip campaigns using this platform now. We also use a scoring parameter for our leads in Salesforce using this platform. Tracking the journey of leads is something that interests inside sales and salespeople which is possible only because of this platform. We can also automate reporting and use tokens to have several emails in diverse languages.
February 03, 2022

Feedback

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Adobe Marketo Engage for Digital Marketing. Basically, my work with the [Adobe] Marketo [Engage] tool is to Create programs and campaigns, and also the lead management and event management is there. I also work on the reporting.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
My company is a small business with around 50 employees and we use Marketo as our marketing automation software. Since we are so small and our marketing team is just 2 people we contract a Marketo firm to help us leverage all of its capabilities, but even then we barely scratch the surface of its utilization. Our plan is to leverage it for ABM marketing and lead management but from my experience, it's so in-depth and not user-friendly we have to rely on this outside agency to assist us, with minimal success. In my opinion, for a business of our size Marketo is too robust and requires a specialist to use successfully. I feel smaller businesses would have an easier time creating successful marketing efforts with other automation platforms geared toward smaller companies.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We utilize Adobe Marketo Engage to send out hundreds of targeted emails to our current customers to cross-sell products. We also send out a monthly newsletter to all customers. The ability to store hundreds of different emails, organize them by campaigns, and utilize different lists of audiences make it easy for us to manage the large workload. The smart rules available when building lists also cuts down on the amount of manual work required to segment the audiences like we do.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Through nature streams we can warm up the leads before they are put in front of the sales team, leveraging lead scores to qualify hot prospects. It also makes it easier to maintain data hygiene through automation of disqualifies and deletions, so the database is always kept clean. It has already out-of-the-box integrations with a lot of tools but it also allows for custom API integrations.
January 13, 2022

The best in the market!

Score 10 out of 10
Vetted Review
Verified User
I have been using [Adobe] Marketo [Engage] for almost 10 years and is always my platform of choice. In almost every use-case, [Adobe] Marketo [Engage] will win out, in my opinion. I love how [Adobe] Marketo [Engage] groups everything into a "program," making it easier to report on marketing initiatives. I like the flexibility of building emails using a modular template in Email 2.0. I also believe forms are easy to build compared to other marketing automation platforms. For most companies, [Adobe] Marketo [Engage] is a great fit.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Marketo Engage to manage all of our marketing communications across the company. I personally manage the instance for our division which encompasses over four different BUs and hundreds of separate products. We specifically purchased this for its ability to sync readily with Salesforce, provide insights on campaigns, and create segmented marketing automation programs that can continually funnel leads even when not actively managed.
January 05, 2022

Marketo the MAP

Score 6 out of 10
Vetted Review
Verified User
Incentivized
we currently use Adobe Marketo engage for a marketing automation process. More on handling lead generation, email marketing campaigns execution to target sales opportunities. Also, we use this together with Salesforce (CRM) to handle and nurture our leads. [Adobe] Marketo [Engage] is essential in our process to measure our leads' behavior and engagement with our solutions and analyze the marketing and sales performances
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Adobe] Marketo [Engage] serves us as a place to collect and store leads, nurture them in a personalized manner, and assign them scores based on their demographic and behavioral characteristics. It is also a place for all email marketing activities and resources. Overall, Marketo is an integral part of our B2B marketing software ecosystem, everything else is built around and on top of it.
William (Matt) Wood | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Marketing teams leverage Marketo to track data from customers' touchpoints across multiple external platforms through the open API. The robust API allows us to build custom connectors to port in customer profiles with all relevant information needed to enrich/create holistic profiles. As a result, it boosts our efficiency and streamlines our marketing initiatives.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Marketo being a B2B marketing automation platform helps in lead management, CRM, analytics solutions for our clients. The Account-Based Marketing module helps manage leads on an account level and targets them with consistent communications. With munchkin code deployment on websites, Marketo helps in web analytics to a certain level for web personalization for repeat users, tracking anonymous and known users.
Kali Charan Rajput (KC) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Marketo Engage is one of the key tools for email marketing automation in our organization to provide good quality analytics. It is being used for scoring and personalization. It includes to send update/newsletter of company to nurture prospects. Tool has wide range programs to run like email, event, engagement and default. This tool is major for lead generation in organization by email marketing and landing pages creation using design studio. As it says, Marketo is b2b enterprise marketing automation tool and has proved it well for us.
Score 10 out of 10
Vetted Review
Verified User
My organization uses [Adobe] Marketo Engage as our sole marketing automation system for engaging with our customer base via email, as well as a critical mechanism for operational routing initiatives. Of our organization's entire MarTech platform stack, [Adobe] Marketo Engage is the center around which our other platforms orbit, indicating how critical it is to our organization's initiatives. By leveraging [Adobe] Marketo Engage's sophisticated segmentation, dynamic content, engagement program, and API application support functionalities, we're able to granularly target with first-party and third-party demographic and behavioral data, reaching customers with the right content at the right time in their lifecycle journey -- helping us achieve critical internal KPI goals.
Evan Trask | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Currently, our marketing team uses Marketo primarily for email automation, landing page development, and forms for various events. We leverage Marketo as the source for our lead forms, so there is an easy flow to transition those captured form responses into qualified leads through integrated marketing communications.
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