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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2604)

Attribute Ratings

Reviews

(26-50 of 1093)
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September 12, 2023

Adobe Marketo Engage Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently, we are at a stage where we are just like standing up Marketo. so we bought it about one and a half years ago. We just launched event programs in Marketo. But basically starting this April, we are moving to a dedicated IP in Marketo, and that's what will help us launch. We are migrating all our email products from FMC to Marketo this year. So that's the main objective.
September 12, 2023

Adobe Marketo Engage Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it to connect different software platforms like our webinar platform. I use it to gain leads from places like LinkedIn, Facebook building emails, building content, landing pages, forms, and just operational programs that are stamping leads with what we need to keep track of and engagement.
September 11, 2023

Adobe Marketo Engage Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We primarily use Adobe Marketo Engage to nurture leads for demand generation to increase our revenue, to maintain customer communication and interaction with our customers. Let them know about product releases and courses we have coming up.
September 11, 2023

Adobe Marketo Engage Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use them as our ESP and marketing automation platform. Our primary use case is to send all of our marketing emails to all of our readers. Recruitment emails for events. Pretty much all emailing to our audiences runs through Marketo as well as the journey building, which is something that we were looking for when we migrated to them from our old ESP. So looking for more of that nurture-building campaigns and pushing people through these more automated journeys.
September 11, 2023

Adobe Marketo Engage Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Being a marketing automation tool, the first use case is definitely email marketing and email nurturing. The second I would say is you know, I really engage our customers. We have nurturing programs and all of that that we use engagement programs for, keep nurturing our current and existing customers or we feel who can convert in future. So keep nurturing prospects and everybody, so lead nurturing, lead generation, and lead management.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo to manage our entire database. We also use Marketo to host all of our forms and manage all of our email campaigns. It has significantly helped our company become more streamlined when it comes to all of our marketing campaigns. We have automated most of our processes with Marketo.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Marketo is used for all outbound email follow-ups and is regularly integrated with our system to replace in-product emails fully. The flexibility of Marketo's templates and how easily they can dynamically insert information from our API makes using the platform super easy. The other major advantage of Marketo is the amount of flexibility in the their reporting and automation rules which allow us to meet all use cases
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using Adobe Marketo Engage to manage our organization leads and engage them to convert them to contacts. We have been supporting various Adobe Marketo Engage users for usage and setting up their instances with best practices. We have been working as consultants for various firms and agencies. We are integrating Adobe Marketo Engage with various third-party tools and CRMs. Reporting and Analytics data have been easy to track and analyze. Scoring, re-engaging leads, setting up segmentation, and normalization campaigns.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I personally use Adobe Marketo Engage to create customer engagement material to reach end users. <br><br>The business problem this product addresses is the need to create engaging marking material and to centralize it all on one platform where it can then be scheduled and sent to our end users directly. Having a product that can reach a vast number of end-users (100,000+) is essential to our business, and keeping end-users engaged with the company.
Quintin Ricci MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize Adobe Marketo Engage as our full marketing automation platform, we utilize it in the following activities: <br><br><ul><li>Direct emails</li><li>Live event registration page and promotion</li><li>Webinar registration and promotion</li><li>Smart list creation</li><li>Syncing marketing qualified leads to Salesforce </li></ul>And more that I am not involved in.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Adobe Marketo Engage to automate every single piece of the marketing journey, and make it a single source of truth for us. This is one of our centralized platforms for both the Sales and Marketing teams, where their small tools are integrated with webhooks, APIs, or natively.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Marketo is our complete automation tool which is used to run our outbound campaigns, run demand gen campaigns, and manage data in form of privacy, emailability, attribution, lead scoring and lifecycle management. All lead gen forms and landing pages are also managed through Marketo. We also use Marketo measure which helps with our attribution model and ROI.
Fabio Frasson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We mainly used Marketo Engage for lead management use cases and different business units' newsletters management. All of our clients were not tracking any number so far, and after implementing the solution in their businesses, clients started to make business decisions based on those numbers.<br>The next steps would be to implement lead scoring for those clients, and start to personalize experiences from this data.
Robyn Hatfield | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Adobe Marketo Engage daily. We use it for email delivery (client newsletters, product updates). We also use triggered campaigns that send specific emails, texts, etc. based on the behaviors of prospects. We provide the right information at the right time to prospects based on their behaviors using engagement programs for nurturing.

Marketo has a large platform eco-system and integrates well with many different applications. We currently integrate Marketo with Salesforce, Slack, On24, Splash, and others.

We use Marketo to move people through the buyer's journey with scoring and/or hand raising and move people into different revenue stages. This allows us to qualify prospects before passing them to sales.

We connect our routing/assignment with Salesforce which allows us to provide a seamless hand off to our sales team.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We useAdobe Marketo Engage for our email service provider. Adobe Marketo Engage provides the platform needed to handle large volumes of email traffic. This ensures smooth and efficient email communication to our customers. Adobe Marketo Engage maintains good relationships with major mailbox providers, following best practices and adhering to email protocols to ensure that our emails are reach recipients' inboxes. It offers tools for creating and managing email marketing campaigns, including designing and personalizing email templates, managing mailing lists, tracking email performance metrics, and automating the process of sending emails.
Mark van Gils | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Marketo Engage for all our commercial email communications. This means we send our weekly mass newsletters, and our automated flows via the tool. We have all our users in the database, including a lot of information which we can use for segmentation and personalization. We use this data on a daily basis. We have multiple automated flows running and send multiple big newsletters every week.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I specifically use this tool for the Abode Marketo sales insights part of things. The broader marketing team uses much more of the overall functionality in the tool. We are able to provide easy to access email templates for our sellers to use and see analytics on within this tool. We also leverage the integration within Salesforce so they can see the history of the user that Adobe Marketo Engage tracks from our broader efforts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a telecommunications company with a lot of SKUs and a range of products. We use Marketo in cross-selling and up-selling solutions and managed services to our existing clients. Apart from this, we have a dedicated Marketing team that does the inbound marketing using various channels (paid and organic), we're able to do and track omni-channel marketing using Marketo to get more business from our existing customers and add new logos (customers) as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo Engage for lead generation through email campaigns, content syndication programs, tracking website visitors, lead scoring to provide sales with the warmest leads as well as the core foundation for our metric reporting on MQE's, MQL's and SALs. In our industry we have to break through the noise and Marketo has such great segmentation and dynamic capability which helps us to be targeted and personalized in our approach to prospects. We use Marketo to nurture our leads all the way from being anonymous users to sales ready prospects. Marketo Engage is I'd say the most advanced marketing automation tool out there and addresses any business problems which we may incur.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage allows us, as an enterprise, to manage over fifty different brands, mainly for the usage of email marketing and marketing automation. The features that Marketo has are vital to the success of our daily, weekly, and monthly sends. Year over year we are responsible for over sixty million emails, and Marketo makes it a breeze.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I personally use it to create targeted email nurture campaigns for our customer base. We build email journeys that span over multiple months with educational content on specific areas of our product. The problem we faced was that we had features in our application that would be very beneficial to specific subsets of customers, however, we realized that many of our customers did not even know that these features existed. The way we're solving that problem is by sending up to 8 different personalized emails based on industry, spend etc. over the course of a few months to support our other larger campaigns. Now, when account managers hop on a call, they are confident that the customer is aware of the feature they are trying to sell.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At Zoho corporation we use Adobe Marketo for driving our prospecting efforts (cross sell and up-sell existing customers, and add net new logos). We setup separate marketing campaigns for based on the geography, product interest, and industry. With Marketo being highly customizable marketing automation platform, it allows us setting different buyer journeys, scoring, and personalized marketing campaigns based on the prospect segment all through a single platform. We also use workspaces and partition feature in Marketo to divide our marketing campaigns and audience respectively.
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