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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2600)

Attribute Ratings

Reviews

(126-150 of 1130)
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Rohit Barhe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Building Smart Lists / Segments
  • Flow Actions
  • Smart campaigns are efficient and very helpful in operating critical tasks
  • Reporting
  • Lead Management
  • Reporting can be improved.
  • While editing columns under view people, there should be an option in the pop-up to rearrange the columns according to user needs.
June 14, 2022

Marketing

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • I like the automatic email send-out function. And after the email is out, you can track which link people click on.
  • I like the form tracking feature too. It's really useful to have a hidden field on the form, so that we can use it to track different lead backgrounds.
  • I also like the report feature, it has a lot of different types of reports to show us which work and which do not.
  • For the subscription on the report, there is always errors in it. The people we put in for subscription always complain that they have not received any reports in their email. We have contacted the customer service to find out why. It is because the report is too big and the back end only has limited time to process the reports.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Marketo customer support team is super responsive and always ready to help.
  • Marketo's simple and easy user interface is amazing and very easy to use.
  • Amazing dashboards and reports features are very informatics.
  • Whatever you can think of in terms of marketing automation, lead management and email marketing, chances are Marketo can do it.
  • There is a significant rampup and onboarding period, the tool is designed for a more technical user, which can cause some frustrations and leads to a learning curve.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • I think the structure and overall usability of smart campaign are very good
  • I am a big fan of the new experience look, feel and layout
  • I am a fan of the structure for forms. Having used Pardot and MC these are a good and welcome relief.
  • Having a functionality for forms that is similar to a snippet with regards to the approval process would be a massive help.
  • Increasing the number of custom program member fields would be great.
  • Fixing the "saving" bug when working within smart lists
  • Potentially some form of drag and drop or canvas area for when creating engagement programs. This could be very helpful especially when the nurture is quite complex.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Email creation and program management.
  • Web activity tracking.
  • Email and content creation tools and warehousing.
  • Ability to drill down on reports is non-existent.
  • Lots of bugs in email editor.
  • Organization of programs and folders is cumbersome.
April 29, 2022

Great software!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • A wide variety of email templates allows the user to be creative in designing newsletters.
  • You can implement a lead scoring system to nurture leads before you assign them to your sales team.
  • After a campaign has been sent out, there are a wide variety of reports you can run to track the customer's interaction with your newsletter.
  • Better integration with other software's.
  • Implementing photos into newsletters can make them come out as blurry.
Mithil Patel | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • User experience and the design of the platform is very good
  • Customer support and research library
  • Brand presence and networking opportunities are good
  • I think there is some room for improvement in terms of competitive pricing
  • The tool sometimes has bugs and I wish there was a more clear product road map
  • The platform can get complex at times if you do not have previous experience with an enterprise level tool.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Dynamic content and snippet features
  • Landing page and email builders
  • Ability to clone assets, automations, entire campaigns
  • Ability to customise links for assets
  • Marketo Sales Insight should be a native feature
  • Email builder could be improved to have more out-of-the-box modules
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Email programs
  • A/b testing
  • Salesforce integration
  • Reporting of email programs. We have to report for individual emails, but no dashboard or reports for programs that have multiple emails.
  • Building out an email template and layout. The options and customization lacks compared to Act-On.
  • Managing the many folders in marketing activities. I wish it was cleaner and the user interface was improved.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Lead Management
  • Email Content Blocks framework
  • API Integrations
  • Account Based Marketing
  • More flexibility on the filters of the campaigns
  • Possibility to work with files (import/export)
  • Reduce some of the limitations on the number of marketing objects, such as max. of engagement programs (100) or max. number of Segmentations (20)
Karan Ramani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Audience generation
  • Email configuration
  • Email deployment
  • Audience segmentation
  • Response tracking
  • Audience updation for DNC
  • More complex segmentation
  • More area for adding customized email templates
  • More area for sending more dynamic email templates in form of different blocks
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • WSIWYG editor for emails. Easy to pick up and learn for our creative team, while myself and my team can get into the weeds and edit code, troubleshoot advanced issues
  • Easy segmentation-no SQL needed (although I know it), yet the logic lets you apply and/or filters at your discretion, with parentheses it makes it possible to use complex segments
  • Reporting templates- Easy to pull basic metrics, email link performance, etc. as those are default report options upon creation
  • Dynamic emails-Can't edit code!
  • Code editing in general-some features like CTA text color are only editable in code, and the HTML is pretty messy in my opinion.
  • SUPER BUGGY- constantly having to refresh the page, make edits a second time b/c they didn't save, etc.
  • Not being able to delete assets being used by other things ( fields, segmentations, etc.). Most of those assets using them are archived, so I have to go into each individual asset, delete or edit it, then make changes or delete the thing I started with. Total pain and ridiculously time-consuming from my experience.
  • Limited amount of segmentations per account.
Darshan Advani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Great at reporting analytics.
  • Easily configurable.
  • Easy to send mass emails.
  • UI is from the 90s, desperately needs an update.
  • Building emails in Adobe Marketo Engage is difficult.
  • Uploading images to marketo is a huge pain.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Email content automation and personalization.
  • Lead management using automated workflows to update lead information.
  • Lead scoring by tracking activity and inactivity.
  • Integrations with marketing, analytics, and CRM platforms.
  • Bulk actions are difficult.
  • Difficult to download campaign, targeting, tokens information. There should be features to download campaign criteria like Smartlists, tokens, etc so that they can be shared in a report format for stakeholder reviews.
  • Third party and marketing platforms integrations are limited.
  • Content analysis is limited, reports like heatmap analysis on emails, etc could be helpful.
  • A/B test and report functions are limited.
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