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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2603)

Attribute Ratings

Reviews

(151-175 of 1130)
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Oleksandr Torlo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Flexible analytics system.
  • Access to the necessary objects and events by API.
  • Excellent reports on everything you need.
  • The entry threshold is quite high and you need to spend a lot of time studying the materials.
  • API documentation is sometimes incomprehensible.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Marketing automation
  • reporting features/ analytics
  • easy to run marketing campaigns
  • meets our organizations requirements
  • The user interface could use an upgrade
  • Difficult to learn/ not the most user friendly
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • send me emails of lead
  • run reports as to how quickly SDR's respond to leads
  • gives a report as to who was on the website the day before
  • Helps me see what campaigns are working and our marketing squad doubles down on those
  • it hasn't been updated in a while
  • it could be sent via slack as opposed to email (think it may already do this but we don't have it turned on sadly)
  • I with it told me when the person was online in real time
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • CRM integration.
  • Lead Management.
  • Easy to use interface.
  • Email and landing page personalization is very limited if you don't know Velocity, HTML, and CSS.
  • Possibility to work with files (import/export).
  • Analytics dashboards could be built out more.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Integration versatility
  • Easy to use interface
  • Extremely potent automation skills
  • Reporting is a little bit stiff and requires the use of API to extract all valuable information
  • Filtering by dates embedded in custom objects can be troublesome
  • For extremely specific email and landing page customization, the use of templates is not recommended
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It help us sync our campaigns well with lead management software like Salesforce
  • We can have forms created in Marketo and sync them with SItecore landing pages
  • The option of creating nurture flows make us track the buyer's journey and send emails in accordance with the level of person in the buyers journey
  • We can make sure that our data is clean using flows in Marketo as well
  • We can track a lead using Insights in Salesforce synced with Marketo
  • Having an option of checking linked assets with every email or campaign is something I wish we had
  • Automating addition of @ in case of at least the public email ids while uploading the list
  • Giving us an option to make sure that forms have zip codes filled in accordance with country type
February 03, 2022

Feedback

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Campaign Creation
  • Emails
  • Reporting
  • List
  • Reporting. We cannot create the views at the time of fetching reports and it is really hard to as we just need data for the few columns.
  • Static List
  • Manually putting the emails into the SL and get them load
January 13, 2022

The best in the market!

Score 10 out of 10
Vetted Review
Verified User
  • I like the flexibility of building emails using a modular template in Email 2.0. I also believe forms are easy to build compared to other marketing automation platforms.
  • I love how Marketo groups everything into a "program," making it easier to report on marketing initiatives.
  • I haven't found any flaws so far
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Super flexible for setting up campaigns or any ad hoc actions with leads
  • Integrates well with other software via web-hooks
  • Detailed logging of user activities on your website
  • Out-of-the box Salesforce integration
  • Allows to build any workflow on top of it
  • UI is very slow, and visually it's a thing from the 90s
  • Customer support is terrible, super slow and not willing to help
  • Pricing grows quickly with 6-9% uplifts year over year
  • Downtimes happen often, though they're usually short
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Lead Scoring helps in assigning scores based on geo, designation, industry of leads.
  • Account-Based Marketing helps in managing leads on the account level for better targeting.
  • Stream based campaigns helps create customer lifecycle campaigns.
  • Analytics and reporting helps in revenue model, lead pipeline, email performance.
  • Database integration capabilities for integrating and importing/exporting data into Marketo.
  • Content Management for better management of resources and templates.
  • Ease of integration with CRM apart from Salesforce and MSD CRM.
  • Customization of platform for adding new channels.
Kali Charan Rajput (KC) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Custom and personalized emails and landing pages creation.
  • Good analytics to target and plan effective campaigns.
  • Web Analytics which help to know more about visitor.
  • Lead Scoring and web personalization
  • UI can be more user friendly. It has room of improvement as compare to available competitors in the market. It is hard sometimes to find some features.
  • SEO feature does not work as effective and can have more improvement.
  • Nurture program layout should be more graphical to see the lead passing through the sales funnel and its status. It can be done more effectively as finding leads based data is bit difficult.
Evan Trask | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Granular targeting capabilities using specific criteria
  • Extensive integration with other tools/platforms
  • Straightforward email creation/deployment
  • Sometimes clunky user interface
  • Unable to schedule future email sends based on recipient's timezone
  • Analytics/reporting
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