Skip to main content
TrustRadius
Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

126 people also want pricing

Alternatives Pricing

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

Return to navigation

Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
Return to navigation

Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2603)

Attribute Ratings

Reviews

(176-200 of 1130)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Smart campaign to custom marketing experience based on user behaviors.
  • Easy to set up cadence.
  • Easy to make actions based on campaign responses.
  • Marketo technical support is timely and proficient.
  • Paid training materials are not very useful and immediately applicable to real-world usage.
  • Can not open a new page to show a different campaign side by side.
  • Can not duplicate flow steps.
  • Marketo terms and icons are confusing and not straightforward.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Integrates with all of our other software [seamlessly.]
  • Very easy to build emails and landing pages with provided templates[.]
  • Houses our data and leads[.]
  • there are so many steps - [HubSpot] has way less steps and is a little easier to work[.]
  • Organization on what you want to see and what you do not want to see could be different[.]
Aurpa Fiza | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • This tool benefits our campaigns, webinars, lead scoring, and customer journey management.
  • Adaptability in orchestration and the ability to distinguish between insufficient and sound information.
  • Adaptable to our needs, with a wide range of features used in various ways.
  • Data quality can be maintained/optimized in various ways, and we use different Marketos for different regions.
  • Marketo's email and landing page editor isn't very user-friendly.
  • The ability to change fields without contacting customer service and the overall user interface.
  • Support is slow, and online help is challenging to find.
Mary Sullivan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Scores members of the database by engagement, which allows us to quickly identify when someone needs to be re-engaged
  • Provides a platform for automation
  • Allows for easy segmentation, which is important when diversifying emails quickly
  • The Marketo interface is not intuitive.
  • I wish there were more help tutorials, rather than relying on only the Marketo community. The Marketo community is not always helpful and having a FAQ and help center would be extremely useful.
  • I would like the design studio in Marketo to allow me to replace current images with images with either new file types or file types with varying names.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Lead management.
  • Great reporting and analytics to ensure program success.
  • Intuitive interface.
  • Simple Salesforce integration.
  • It would be nice to see the flow steps in a more visual manner (flow chart) or easily export it as such. It helps when explaining a program.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Email automation.
  • Lead nurturing.
  • Account Based Marketing.
  • There are so many good features still we can improve some Marketo insights.
  • Leads activity logs can also be improved.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • SFDC connection and harmony.
  • Creating complex programs that help you to AUTOMATE, AUTOMATE, AUTOMATE.
  • Marketing specific templates.
  • Email design.
  • Landing page design.
  • Ability to change fields without having to contact support.
Gavin Wilkinson | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Email analytics.
  • Customer tracking across site and content.
  • Database level filtering - can deep dive into data.
  • It is brutally slow. I have to stop slow my brain to use it. Click and wait, all the time.
  • The email editor is horrendous. WYSIWG view corrupts and HTML view super restrictive.
  • Not user friendly, often requires developer support for integrations or changes.
  • Support is slow.
  • Online help is hard to navigate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reporting
  • Nurture, Event Management
  • A/B testing for increasing the email performance
  • It has a very few restrictions and very broad fields to operate on
  • Smart list is super important and very very helpful
  • Creating workspaces to operate on different leads with different procedures
  • The look and feel is very boring. Everything is grey and white
  • Tracking of leads is a very difficult task. We need 3rd party tools for that
  • Sometimes Marketo lags a lot and creates issues
  • Unable to detect where a landing page is being used
November 15, 2021

Marketo is just magic

Rob Cummerson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Managing campaigns
  • Allows us to manage and review marketing spend
  • Supports alignment between marketing and sales
  • It can be slow at processing information
  • The interface needs an updated and more intuitive
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Lead Scoring
  • Lead Nurturing
  • Reporting
  • Segmentation of leads
  • Event management
  • Landing pages should have a 'Used by' option.
  • Tokens should have a 'Used by' option.
  • Some functionality to compare data of two fields.
  • Work around to use tokens in Campaign's Smart list.
  • Increase the limit of downloading the data and number of rows.
  • More detailed reasons around leads being marked as Spam/Invalid/Bounced.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Lead scoring
  • Email nurturing programs
  • Building landing pages
  • Calculating ROI
  • Smart program logic can get complex at times. The steps are confusing. Wish it can be simpler.
  • Implementation of UTM tracking can be easier
  • Sometimes the leads on the Marketo doesn't match to the platform leads.
November 10, 2021

The True Industry Leader

Kelly Rose | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Defining and evaluating segmentation.
  • Customizing campaign triggers and flows.
  • Customer life cycle modeler.
  • Campaign ROI and attribution.
  • Out of the box analytics could be improved.
Zachary Thompson | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Advanced list segmentation
  • Web forms
  • Reporting at a global or campaign level
  • More flexibility to customize reports
  • Design Center is redundant since creatives can be edited in Marketing Activities
  • More out of the box reporting
Return to navigation