Skip to main content
TrustRadius
Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

126 people also want pricing

Alternatives Pricing

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

Return to navigation

Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
Return to navigation

Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2601)

Attribute Ratings

Reviews

(51-75 of 1130)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Email Marketing.
  • Web Form Integration.
  • SFDC Integration.
  • Automated Campaigns.
  • An easier way to export historical performance data to long-term storage.
  • Campaign canvas where we can design flowchart-like flows.
  • Better advertising campaigns support/features.
  • An easier way to see a list of people that opened and clicked an email.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Building targeting lists "smart lists" with information within the platform
  • Creating automated Drip campaigns based on timing or events
  • Lead Scoring setup is easy to build out and incorporate into lifecycle campaigns
  • Their Analytics features are either so slow they are unusable, or they provide the bare minimum functions. (Ex cannot do any type of Frequency analysis or anything it is very cumbersome)
  • Landing page and Email editor is outdate and extremely old. Missing many new features and functions available at other ESPs and you cannot auto append Tracking parameters (EX Google or Adobe Campaign Codes)
  • Can only integrate 1 data source so multiple siloed organizations have challenges
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Email Management
  • Lead Management
  • Reporting
  • Email Creation
  • There are many times when Marketo runs very slow, which can significantly affect productivity
  • The modules/templates need to be more user-friendly - if you're not a web designer, or have access to one, they're tough to work with
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Email Sends
  • Reporting
  • Personalization
  • Lead Management
  • CRM Sync
  • Custom Buyer Journey Setup
  • Segmentations
  • User Interface could be improved a bit
  • Resources should be made more practical oriented; the documentation is text heavy and difficult to go through for new users
  • Support team should be more responsive
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Lead management
  • Segmentations
  • SFDC sync
  • Organisation at scale
  • Analytics. Reporting is the one area that Marketo needs to be stronger in
  • Interface. It’s always a hard sell internally due to looking like something from the 90s.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Sending out bulk emails
  • Extracting reports
  • Creating complex campaign logics
  • Creating holistic campaigns with emails, forms, landing pages, etc.
  • No new significant functionality in the last 5 years
  • Interface is outdated and not intuitive
  • No templated flows unlike other platforms
  • Limitations of smart list pull out
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Marketo is very flexible - we can pull in a lot of data and use it for segmenting
  • Marketo allows you to easily add in your branding and create polished assets
  • As an end user - Marketo is particularly easy to learn and master once you practice
  • Marketo has service degradations a lot - more than other tools I've noticed!
  • It's hard to use dynamic content in emails - similar tools let you use Smart Lists for dynamic content in emails, but you need to use Segments in Marketo and it's an awkward experience
  • It is hard to tell sometimes why your emails didn't deliver/go through. It can take some deep investigation and is never simple
Return to navigation