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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2600)

Attribute Ratings

Reviews

(101-125 of 763)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
Email blasts for webinar invites or any trade shows, also to help nurturing of leads. These things can help us drive more people into events which in turn can increase awareness about our product also indirectly or directly can lead to an opportunity.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Customer Service
We are using Marketo for planning events, it's hard to integrate with nonnative tools, but the function inside Marketo is perfect. We also use a lot to warm up the leads and, after that, send the information to the CRM and the sales lead. The models of scoring and the possibility to create many of them are amazing.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Upsell
  • Cross-Sell
  • Customer Service
You can access data from any point in Abode Marketo Engage analytics by tracking campaigns and pulling reports. Generally, it provides you with strategic insights for improving your company. You can set up exactly what you want for a tailored approach to your marketing strategy with it. As a result, you only see what you want when you want it so you don't have to deal with irrelevant statistics.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
We are sending out email newsletters to new, potential, and old customers so we can sell our product and service to them. We also do many different partner ad emails that go out for clients. We use Adobe Marketo Engage for the backbone of our email side of the business and it is very crucial.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Lead Management
  • Prospecting / New Business
For product launches, Marketo allows us to quickly design and put together email campaigns. Since our entire database is housed in Marketo, we can then select target audiences and demographics to send our product launch announcements to. For lead management, we can also customize which fields and data we'd like each prospect and customer to have information on. For prospecting/new business, we can segment our data and then use ZoomInfo to extract additional email addresses and contacts for us to market to.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
  • Lead Management
Our goal when using Adobe Marketo Engage for lead management is to create landing pages which direct customers to fill out a lead form or to go directly to our ecommerce website. Adobe Marketo Engage does this well once it is up and running.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
  • Other
Sales outcomes include upgrading the product suite being used by existing customers, adding on additional features or services, demonstrating higher levels of engagement, increasing lead engagement with prospects, bringing on new customers, and strengthening existing partnerships as well as establishing new ones to drive more business and increase overall revenue for our company.
Marissa Novak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our overall goal, particularly within our marketing department, is to stay top-of-mind. Adobe Marketo Engage makes it easy to plan out communications, give visibility to the sales team who is a "hot" lead, and be able to analyze data effectively to see where we have been doing well in the aforementioned communications.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
Launching new products - communicating to customer base, upsell - trying to get contracts to grow bigger, cross sell - trying to get people to buy other products and services than they already have, customer service - welcome emails where people get support contacts, lead management - can be used for internal alerts.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Lead Management
  • Prospecting / New Business
Our primary goal with Adobe Marketo Engage is to increase pipeline generation, generate qualified leads for the sales team, and reliably email prospects & customers. Compared to other marketing automation platforms, it's very easy to organize and visualize complex campaign hierarchies of landing pages, forms, emails, and more. Additionally, once the technical implementation is complete, Adobe Marketo Engage's templates make it easy for non-developers to roll out landing pages, forms, and emails at scale.
August 01, 2022

Worth the Training

Chloe Houghton | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Lead Management
We use Adobe Marketo Engage mainly for our marketing platforms and lead management. We work on multiple campaigns at once and the separation between them has been really helpful. We're mainly trying to nurture leads and develop new leads.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
We are trying to increase our lead generation, brand awareness, and customer engagement through Marketo. Each scenario is different, with different goals depending on the project we are working on.
June 25, 2022

WYSIWYG in Marketo

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
We primarily stick our net new leads into nurture programs and let them choose their adventure in terms of the messaging that they want to receive. Once a lead exhausts from nurture, the rest of our comms tend to be more batch and blast with newsletters, event invitations, etc.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
At the moment, its primary function is one-off and nurture emails - one-offs are helping us announce product launches to a wide audience (both customers and prospects) while nurtures are warming up net new leads. We've gone through a few iterations of how to set up nurtures so that they are easy to update and send at optimal times, and it's working well to help us hit our MQL goals.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Upsell
  • Prospecting / New Business
  • Other
Lead generation and raising product awareness (PR/thought leadership emails) with new prospects is our primary use for Marketo. We try to limit the number of users in our instance and sales do not directly use Marketo, due to its complexity and risk of ruining our company's best practices on how we use it for our business. We occasionally use it for internal initiatives, such as collecting data for business cards and company gifts, but the time it takes to set up, is often longer than if we were to do it manually/with other tools.
Rohit Barhe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Prospecting / New Business
Marketo is a great B2B marketing platform. It is the best suite for the business Demand generation process. making your of Marketo's Nurture program you can plan out a complete year's marketing funnel and spread more awareness about your brand or business. Marketo's various capabilities help us target leads across multi-channel networks.
June 14, 2022

Marketing

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Cross-Sell
  • Prospecting / New Business
  • Other
We are more using Marketo for nurturing customers by creating a webinar page, a resource page, and sending out a marketing email.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Other
We use Adobe Marketo Engage to identify audiences that would be best suited to receive our email blasts. When there are new product launches, cross-sell or upsell opportunities, new blogs, or breaking intel, we use Adobe Marketo Engage to segment our database and send an email. Marketo is used for lead management to identify prospects who are marketable and would be interested in the information in our email.
Juliana Leary | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Lead Management
  • Prospecting / New Business
With product launches we are looking to inform/engage our existing customer base, reengage our lapsed customer base and appeal to our prospecting list. When it comes to prospecting we measure success on email engagement and lead conversion. Marketo is great for pulling reports for converted leads, especially for marketers who may not be as savvy in SFDC or CRM reporting.
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