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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2600)

Attribute Ratings

Reviews

(151-175 of 763)
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Kali Charan Rajput (KC) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
We want to increase lead generation using Marketo we are doing lead generation. We are running campaign for the existing database too. Marketo Engage has given us platform to create brand awareness.
Score 10 out of 10
Vetted Review
Verified User
  • Product Launches
  • Customer Service
  • Lead Management
  • Prospecting / New Business
While my current organization does not currently actively support sales teams with our [Adobe] Marketo Engage instance due to the nature of our support and goal structure, we do utilize the tool to support growth across different verticals and horizontals through outbound email campaigns. We use [Adobe] Marketo Engage's automation and API application capabilities to reach our customers at critical points in their lifecycle journey to have them complete actions in our console that will enable their development cycle and the end-users who will leverage their products. We also use [Adobe] Marketo Engage's automation and API application capabilities to nurture new leads with onboarding content to make the most of their experience working with our systems.
Evan Trask | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
Across all tactics that we leverage Marketo as our communication tool, the goal is to provide qualified leads to our sales team across all territories. This is a mix of new business, renewals, referrals, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Lead Management
  • Prospecting / New Business
Marketo listens to prospects' behaviors on our website and sends pre-defined marketing materials with custom cadence to the prospect. These real-time marketing actions make communication with prospects a lot easier.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Other
I use Marketo on our prospecting initiatives mostly. I've used different email program types to execute our programs, either using the Nurture Program or just a simple email program. Both have their advantages and disadvantages depending on the type of email program you are running. For example, the only way to do an A/B test is using an email program, the other way around it is by doing a random sample (which doesn't give you the ability to run a true test).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
We use Adobe Marketo Engage for multiple purposes and multiple audiences. It is mostly used for prospecting / New business where we continually communicate with our prospect database in order to improve our pipeline creation. we do this using email marketing and other types of communications. Also, we communicate with our customers using the tool.
December 10, 2021

Love Marketo Engage!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
Product Launches: mostly focused on awareness through email - pretty straightforward and not complex Upsell/Cross-Sell: most of this happens on the Account Manager side, however, we will periodically run email campaigns to support the Account Manager's initiatives and automate sends, engagement, etc. Lead Management: All of our leads flow through Marketo from web forms to LinkedIn forms via a webhook, to list uploads, webinars/events, etc. We score the leads, processes for MQL, sync with our CRM, etc. Prospecting: much of our Marketo use for prospecting is managing records and campaign status's as we support sales initiatives with email.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
We use it to nurture our current database and also use it to nurture and engage our new leads. We are sending weekly newsletters and also sending product pushes where we are selling to new and existing users. we also use it to create our emails, landing pages[,] and trigger alerts internally[.]
Aurpa Fiza | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
  • Other
Marketo distributes all Product Launch emails to its clients. Using Marketo, a lead response can be traced. Tracking leads and monitoring their interests can be used by marketing to create targeted email campaigns. Lead management and prospecting are achievable via Marketo lead scoring and automated nurture journeys. The program builder makes it simple to support product launches across multiple products and segments. Intelligent lists and program statuses allow for upsells and cross-sell. We can quickly provide the correct contact information for customer service inquiries, thanks to Dynamic Tokens.
Katja Keesom | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
Our customers have wide-ranging use cases we help them support and Marketo can support each of them. I would say it is especially well suited for Lead Management use cases, as it offers the possibilities to use lead scoring and interest scoring in a very flexible way and with the Revenue Cycle Model it is really easy to keep track of where a person is in their buyer journey.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
Increase awareness of new products or services to either new users or people who purchased one of our other products. Show add-ons or newer products to actual or previous clients, which may need an upgrade. Keep our clients or previous clients up to date with the industry's latest standards, new products, pieces of content, and more Stay in touch with our clients and customer management.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
Introduce new products, increase sales of existing products, cross-sell to existing contacts, and nurture leads to the point of purchase.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Cross-Sell
  • Customer Service
  • Lead Management
We always try to convert our new leads to a customer this will always be our main goal with Marketo, and Marketo helps us to achieve it in many ways with its features like lead nurturing ABM, email automation, and so on. With Marketo, we send many emails to our lead database and connect them in a campaign through which they go through a journey and become a customer.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Prospecting / New Business
We have prospecting emails to be sent out to the new prospects and leads which comes in multiple touches before we call them up. The software measures the number of touches before conversion and helps the lead scoring for the sales to prioritize which lead to being followed up first with a human touch.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
We use Marketo to increase new product sales drive growth in new markets increase revenue within existing customers communicates with customers to help keep sfdc data clean Honestly, it does everything you need in the core of your marktech stack. There are other niche applications that cover areas it does not, but Marketo is the system of record for all marketing activities.
Gavin Wilkinson | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
We collect lead information from our site and categorize by the type of content they request and the information they provide. Some people will start a nurture stream of tailored information emails. Emails for events are sent, as is a monthly newsletter. Content is also provided in CN, RU, JP, and KR languages. For some campaigns we will cross promote products depending on sector suitability. We also try to engage leads in upgrading licenses or renewing maintenance. Event and launch emails will often have region specific and/or profession specific content.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Customer Service
  • Lead Management
- We share all product launch emails through Marketo as it is very easy to use and also helps in checking the lead's response. Email performance reports work superfine. - Leads can easily reply to any email sent via Marketo with the superb reply-to option. It also helps to assign the lead to a particular lead owner to proceed further. - Marketo Engagement/Nurture program is a boom to target the audience and to nurture them accordingly and this eventually helps the sales team to interact with the correct lead. - Regarding the database, sorting the leads is super easy with all the functionalities. Especially, differentiating the Marketable leads from Non-Marketable Leads.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
  • Other
All Product launch emails are shared through Marketo and are tracked back to check lead response. With the tracking of leads and monitoring the interests, the Marketing team is able to run targeted nurture programs to send out the emails, and the Sales team is able to get in touch with the interested lead. With an easy reply to option in the emails, the leads are able to reach out directly to any team member with their queries or feedback. - Extracting the non-marketable and marketable data has been a piece of cake in Marketo and hence has helped with a better grasp of the leads.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
Product Launches are easily supported across multiple products and segments via the program builder. Upsell and cross-sell is easy due to smart lists and program statuses. Dynamic Tokens allow us to easily provide the correct contact details for customer service inquiries of our customers. Lead management and prospecting is achievable via Marketo lead scoring and automated nurture journeys.
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