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Mattermost

Mattermost

Overview

What is Mattermost?

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

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Recent Reviews

Mattermost for the win!

9 out of 10
November 13, 2023
Incentivized
We use it as a way of communicating and team building across a staff of over 250 people spread out across the states. It makes everyone …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (31)
    9.8
    98%
  • Discussions (29)
    9.4
    94%
  • Mobile Access (28)
    8.6
    86%
  • Notifications (31)
    8.6
    86%

Reviewer Pros & Cons

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Pricing

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Free Self-Hosted

$0

On Premise
per month per user

Professional

$10

On Premise
per month per user

Enterprise

Contact Us

On Premise
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://mattermost.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.3
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.8
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.8
Avg 8.1
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Product Details

What is Mattermost?

Mattermost is an open source platform for secure collaboration and technical workflows. It supports real-time communication, file and code snippet sharing, in-line code syntax highlighting, and workflow automation purpose-built for technical teams. Users can execute and automate workflows with flexible, custom integrations with popular technical tools like GitHub, GitLab and ServiceNow.


Mattermost Features

Project Management Features

  • Supported: Task Management
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Outlook

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Mattermost Video

Mattermost Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

Mattermost starts at $0.

Slack, Microsoft Teams, and Discord are common alternatives for Mattermost.

Reviewers rate Chat highest, with a score of 9.8.

The most common users of Mattermost are from Mid-sized Companies (51-1,000 employees).

Mattermost Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

(64)

Attribute Ratings

Reviews

(1-25 of 32)
Companies can't remove reviews or game the system. Here's why
Mauricio Alegretti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
- Companies where the option is to have an on-premises server, running the community edition.
- Companies that want to have the access to the service source code.
- Companies that need a cost-effective communication platform for many users.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is perfect for teams that want to take advantage of what Slack offers without incurring the cost or opening up the security risks of a cloud-based collaboration platform. It is perhaps less than ideal for users who are very non-technical or who want a lot of features in a plug-and-play package.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is suited well to a medium-sized or bigger organization. I find it much more enjoyable to use than Teams. However, a smaller company can get away with a less robust option. I've found it very useful as a tool to communicate with knowledge centers throughout our company. Anyone can join a channel and ask a question of the group. This feature creates a feeling of community within a largely remote workforce.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This has been effective with communications across teams outside my immediate team. We are able to use it for threading and we can use it across multiple channels. When we need immediate feedback with one of our partners we get updates on the status of their service. We have become more productive since we starting using Mattermost.
Jonathan Warren | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is a fantastic alternative to Slack and Microsoft Teams in terms of cost-effectiveness, simplicity of maintenance, and control over your business data. We chose Mattermost because our company's structure is cost-prohibitive for Slack and Microsoft Teams. Mattermost allows us the user control we need to attach external guest users to specific projects, as well as the security of knowing exactly where our business data is stored. A self-managed installation of Mattermost may not be as effective when applied to large, rapidly scaling teams as that may require more IT support than available - however they do provide a paid, managed option.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Small and medium-sized teams that need a communication and meeting arranging tool with the possibility to integrate external tools or want to customize their chat platform very specific. Also, when teams need custom plugins / integrations for their work, it is easy to develop the integrations themselves, because of the good documentation and open-source project.
November 13, 2023

Mattermost for the win!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is well suited as an alternative to other corporate IMs for small startups due to it being competitively priced in the market. However, given that most of the bugs/improvements take quite some time for them to fix/implement, it may not be the best option for medium to large sized companies that are fast paced and need a solid tool.
Arjun Dakash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I like the custom emoji feature which allows me to reply to any comment in a very fun and engaging manner. I like how this tool synchronises our business messages from various contexts. Its easy to set up marketing programs and automate ads on any leading social media like Facebook and Twitter.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Overall, Mattermost is a great option for teams looking for an enterprise-grade solution. It's easy to set up and use, has plenty of integrations, and offers advanced security features. While it may not be the right choice for everyone, there are certainly some compelling reasons why you might want to give this project management tool a try.
Abhigyan Tiwari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I'll recommend going for Mattermost if your use case is DevOps, integrations, internal organisation chat solution. Mattermost has the option to backup data also in cloud platforms. There is huge simplicity of use for teams. Our organisation uses it seamlessly without any hassle. For having remote teams, we can even host their product ourselves over any cloud platform for high availability. Also, we can do purchase upgrades there as per needs.
Bernadette Johnsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I recommend it with great confidence in the results that Mattermost offers, 10 points for this software because it offers very good productivity through internal communications, we solve problems, ask questions, and exchange ideas with colleagues from all over the world through Mattermost. Communications are secure, we don't have to worry about being hacked because it is a very safe software to use and exchange information.
Olga Khazanov | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This tool is great for secure communication between the company employees. You can sign in using Okta, which is what we used at Kessel Run (through Concept Solutions). It's an air force, so you can assume we needed good tools.
Veronica Derrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Useful features on Mattermost and its interface setting can be completed by any IT professional. Reports from Mattermost are good with great impacts on the productivity and budgeting of multiple projects resources and coordination, the Mattermost has effective power. Through its effective content integration is easy to gather all necessary process reports and task management with Mattermost functions is incredible and cost-effective.
Nora Steele | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is an internal communication service with simple functions and a system that is safe, appropriate, and easy to implement. Regarding profitability, I can say that it is favorable due to the good price it offers, it has great capacity and, in general terms, the functions are very good considering that at this moment we have excellent internal communication.
Nino Antonio Bozzi Alvarez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Well suited for the Need for secure communications. Need for different communication channels with different groups. Need for live resource sharing. Access on desktop and mobile simultaneously. Less Appropriate for Code Sharing Resource Archiving
Rehan Ansari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is an amazing platform where we can interact with our fellow workers and can share our achievements, laughs, issues to get a solution, suggestions, discussions, etc. The multiple options of Mattermost help us achieve our tasks in an easy manner. In an organization, whether it is big or small, features of Mattermost help us to interact with any department colleagues in a professional and approachable manner.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I believe that Mattermost is one of a family of best of breed applications that we rely on. If someone were to ask me about Mattermost, I would have no trouble recommending it for their needs because it has been able to do for us what we had hoped for. We had tried other applications that touted similar features, but Mattermost was the first one we tried that actually delivered on those expectations.
Alex Charles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For worldwide interaction with business professionals, one should use Mattermost. The adorable features will help you to collaborate, design, and share projects at a wide scale with bare disturbance. It will help you to build a strong relationship with your clients.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is well suited for healthcare companies seeking HIPAA-compliant communication software. It works well within our company of about 600+ employees for easy quick communication within private messaging and group messaging. It may be less appropriate for connectivity to other software such as electronic medical record software. All in all, the software works perfectly within our setting.
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