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Mattermost

Mattermost

Overview

What is Mattermost?

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

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Recent Reviews

Mattermost for the win!

9 out of 10
November 13, 2023
Incentivized
We use it as a way of communicating and team building across a staff of over 250 people spread out across the states. It makes everyone …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (31)
    9.8
    98%
  • Discussions (29)
    9.4
    94%
  • Mobile Access (28)
    8.6
    86%
  • Notifications (31)
    8.6
    86%

Reviewer Pros & Cons

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Pricing

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Free Self-Hosted

$0

On Premise
per month per user

Professional

$10

On Premise
per month per user

Enterprise

Contact Us

On Premise
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://mattermost.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.3
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.8
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.8
Avg 8.1
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Product Details

What is Mattermost?

Mattermost is an open source platform for secure collaboration and technical workflows. It supports real-time communication, file and code snippet sharing, in-line code syntax highlighting, and workflow automation purpose-built for technical teams. Users can execute and automate workflows with flexible, custom integrations with popular technical tools like GitHub, GitLab and ServiceNow.


Mattermost Features

Project Management Features

  • Supported: Task Management
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Outlook

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Mattermost Video

Mattermost Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

Mattermost starts at $0.

Slack, Microsoft Teams, and Discord are common alternatives for Mattermost.

Reviewers rate Chat highest, with a score of 9.8.

The most common users of Mattermost are from Mid-sized Companies (51-1,000 employees).

Mattermost Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

(64)

Attribute Ratings

Reviews

(1-25 of 32)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It has allowed us to implement videoconferencing between our offices very simply and cheaply.
  • Some non-technical users have expressed frustration with trying to use more complex features, requiring more IT intervention.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Faster response times than email to a group or an individual.
  • Ability to engage a group of SMEs in a single channel.
  • Ability to quickly construct a channel of colleagues to stay in touch with during remote work day.
November 13, 2023

Mattermost for the win!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Communication among team members
  • Productivity in coordination among groups for projects
  • Ability to compartmentalism conversations among different subjects, not just one continuous scattered company wide area
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Improved collaboration between team members while working from home, making the collaboration seamless.
  • Announcements to keep the team in the loop & gather feedback
  • Asynchronous communication instead of setting up a meeting
Arjun Dakash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to create multiple channels for different teams and projects. Saves time and projects are completed on time.
  • Flexible server that we can run on various platforms as Linux, Docker, Kubernetes and many more.
  • As it's privately hosted all my organisation information stays in their server where is secure and easy to access.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Mattermost has made a huge difference in our day-to-day operations. We’re more productive, efficient, effective, agile and responsive.
  • As a company that values transparency and collaboration, we were looking for an option that would allow our team members to easily communicate with one another. We evaluated many other products before deciding on Mattermost, but none offered the full range of features we were looking for at such a reasonable price point.
Abhigyan Tiwari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The platform is adaptive to storage data center outages in case our cloud storage provider goes away, Mattermost still works with our local database. However, files couldn't be shared. We can switch storage to local temporarily; that's a benefit. Later it all syncs up to main storage.
  • When our team switched to Mattermost from paid solutions, we had much savings and access to unlimited past messages and storage quota (we use our cloud storage provider)
  • We have better visibility of our tools and other products running adjacent to Mattermost due to integration capability. We use it for notifications/ updates sent from other products.
Bernadette Johnsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Communications are secure to share valuable information without fear of it being leaked or stolen. It is an economically accessible system, it is not difficult to use and maintains stable communications.
Veronica Derrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Very high performing data migration functions and easy to navigate.
  • Creating analytics on multiple big data is a very simple and reliable report with multiple benefits.
  • Collaboration is effective, and easy project documentation.
  • Lead generation is excellent and easy on access control management.
Rehan Ansari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Managing all things at one place is the biggest asset of Mattermost.
  • Assigning tasks to subordinates and then getting notifications after work is done is so cool.
  • Getting out of office messages is very helpful when you want urgent work done and the person is on leave. You get to know this from OOO messages.
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