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Mattermost

Mattermost

Overview

What is Mattermost?

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

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Recent Reviews

Mattermost for the win!

9 out of 10
November 13, 2023
Incentivized
We use it as a way of communicating and team building across a staff of over 250 people spread out across the states. It makes everyone …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (31)
    9.8
    98%
  • Discussions (29)
    9.4
    94%
  • Mobile Access (28)
    8.6
    86%
  • Notifications (31)
    8.6
    86%

Reviewer Pros & Cons

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Pricing

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Free Self-Hosted

$0

On Premise
per month per user

Professional

$10

On Premise
per month per user

Enterprise

Contact Us

On Premise
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://mattermost.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.3
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.8
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.8
Avg 8.1
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Product Details

What is Mattermost?

Mattermost is an open source platform for secure collaboration and technical workflows. It supports real-time communication, file and code snippet sharing, in-line code syntax highlighting, and workflow automation purpose-built for technical teams. Users can execute and automate workflows with flexible, custom integrations with popular technical tools like GitHub, GitLab and ServiceNow.


Mattermost Features

Project Management Features

  • Supported: Task Management
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Outlook

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Mattermost Video

Mattermost Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

Mattermost starts at $0.

Slack, Microsoft Teams, and Discord are common alternatives for Mattermost.

Reviewers rate Chat highest, with a score of 9.8.

The most common users of Mattermost are from Mid-sized Companies (51-1,000 employees).

Mattermost Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

(64)

Attribute Ratings

Reviews

(1-25 of 32)
Companies can't remove reviews or game the system. Here's why
Mauricio Alegretti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Mattermost at Ortiz Gaming / IGS as the main communicator for all teams, integrating the offices in Sao Paulo, Mexico City, and the Philippines. We have previously used other solutions and chat services, but they were in some cases expensive for the number of users we have, or inefficient. We have migrated to Mattermost in the middle of the Covid pandemics, and we are very happy with the results so far.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Mattermost as a communication tool for the entire organization. Management can send a message to the entire organization using an "Announcements" channel that all employees are auto-subscribed to. Additionally, we have channels for each specialty area within the company. HR created a channel for people to "Ask HR Anything". Members of a team can create their own channels and manage their own members. I find it intuitive and dare I say fun to use.
Jonathan Warren | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is used by my company as a cost-effective alternative to other collaboration platforms. It allows us to effectively delineate our different projects and ongoing discussions, and add external users as needed to collaborate on specific projects without exposing them to other business discussions and unrelated projects. We have installed the self-managed version on our own server and have not leveraged the paid enterprise support.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Communication with the whole team and subteams. Integration with other tools and software like GitLab. Arranging appointments and small planning of to-dos in Mattermost Boards. Possibility of self-hosting/on-premise hosting.
November 13, 2023

Mattermost for the win!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it as a way of communicating and team building across a staff of over 250 people spread out across the states. It makes everyone accessible, so there really aren’t too many breakdowns in communication, know that whoever you need is just a click away. I use this regularly as a way to team build and share informations with my peers
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use mattermost for all our internal communications & to collaborate. It's straightforward and easy to use as an instant messenger. We can integrate other tools that we use so that we don't miss out on important notifications. Also, helps us share files instantly instead of always resorting to email. During the pandemic, mattermost helped the team collaborate while working from home just as effectively as we did while at office. Thankfully, the tool also supports various plugins that help automate certain actions.
Arjun Dakash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mattermost the most prolific and easy to use open source platform for secure collaboration and increasing our productivity by bringing my team communication together, tasks and project management and workflow orchestration into a unified platform for agile software development. Establishing a communication channel for different teams and diff projects has been so easy. Sharing of files and communication between my teams in different departments has been one of the best thing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is the staple in our day to day communication. Not only witht the teams but also individual developers and people outside our team. Its where we ask questions about our work and have casual conversation when working from home.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With the advent of cloud-based and SaaS software, it's hard to imagine a time when all companies had their own server rooms. But not every company needs to be on the bleeding edge of technology. If you're looking for an enterprise messaging solution that doesn't require you to change how your team works or spend thousands of dollars per month, then Mattermost might be just what you're looking for, and that's what it did for us.
Abhigyan Tiwari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Initially, our staff was using commercial products specifically for chats and collaboration, but they were paid basically. We were charged per user. However, I found out Mattermost. They give self-hosted solutions (Mattermost open source), and it has features that could be purchased based on different requirements. Most of our needs are satisfied with the open-source version.

The main purpose of using it was security concerns. We wanted our data to be only to us, on-premises. So this satisfied the use case to have Mattermost self-hosted on our corporate rack. To date, we have been using it among our staff without any trouble. Mattermost has good options to backup data (store) on cloud platforms too. Also, our use cases consist of DevOps components integration which are satisfied (notifications) from our Jenkins Infrastructure. It has good simplicity of use, so I'll recommend it over other self-hosted chat solutions to anybody.
Bernadette Johnsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using Mattermost for 2 years, it was a fast implementation, and the deployment was very good, we only need the help of technical support in specific cases, since it is a very simple system to install. Communications are very fast and with great protection of our information, we are more productive because we solve problems as a great team thanks to Mattermost's internal communications.
Olga Khazanov | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used Mattermost for our between-the-teams communication in the company. A very useful tool, intuitive, and easy to get used to. Had all the features you may need. Another option was Diego, but when I joined, they had been worst using Mattermost for a while and I did like it a lot. Very nice interface and all the features for a proficient commun9 and interaction with people.
Veronica Derrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mattermost enables excellent collaboration and easy data management and effective project planning and estimates production ability is on top. We use Mattermost to create excellent useful project reports, emails, and contacts management. Analyzing data and importing data via its functional integration is nice and even lead management tools are very excellent and permission management and the workflow is easy to manage.
Nora Steele | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The most common case for Mattermost is internal communication maintaining privacy correctly, it is also very appropriate for direct communications with videos, we feel that the use is very simple and didactic. It seems that it can be used by a large number of people at the same time without affecting the operation, currently, it is used specifically in 6 departments, the use is increasingly wide thanks to the fact that it passes a simple and friendly user interface for all.
Nino Antonio Bozzi Alvarez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is the main communication tool inside our company. We need to get in touch and maintain communications with several groups of developers, managers, and other groups inside our organization, sharing documents, code, and other resources, using different platforms (Desktop, Mobile)
Rehan Ansari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Mattermost for our daily tasks, day-to-day discussions, issues we face in our technologies, and ask for solutions from our colleagues of different departments as well. Various features of Mattermost make it amazing to get everything in one place. We also share our achievements here to get them noticed by other teammates.
Samir Yahyazade | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have internal private talks that we do not want to share or expose all this information on public servers, so we use Mattermost internally and also we are using Mattermost for some teams. The beauty of Mattermost is that you can host on your personal servers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is being used to share business-related information quickly like an instant messaging application. It is being run in different environments and messages sync quickly. The information can be delivered to a group of people at a time. We can send various CSV files, images, PPts, docs, etc. It makes the work easier and quicker.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is our main chat platform which is used daily by tens of employees across our company and our contractors. Its web and mobile apps while fairly basic, work well with our on-premise deployment. Mattermost tries to distinguish itself from Slack/Teams by being privacy-focused by allowing anyone to host it and I think it's one of its key features.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is being used across an entire organization; however, it enables us to keep multiple workgroups in sync with each other and formulate best approach methods to tackle various problems that arise both internally and externally to the organization. We have geographically diverse individuals working within cross-spectrum workgroups to address problems that span vertically.
Alex Charles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is an instant business messaging software that is used widely throughout the world. It helps to communicate with people securely and quite privately. This platform has control over my media files. When I participate in a meeting I can see the faces of all of the team members along with the project being shared on screen that helps me know their gestures regarding the project.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mattermost is our main source of communication within our company. We use it to communicate within specific groups and disciplines, across the entire company, and for private messages. The most important factor when deciding on implementing Mattermost was it's HIPAA compliance. Within our healthcare company, HIPAA compliance is of the highest importance.
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