Mavenlink Reviews

56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-25 of 34)

Rachel Stantliff profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Easier to enter time into tasks/projects (estimate 5 hours/week used per Project Manager & 2 hours/week used for other staff clocking in and out prior to Mavenlink)
  • Real time view of budgets/burn rates (estimate 2 hours/project of time used to see burn rates per project prior to Mavenlink)
  • Better insights into estimating project costs (Having a real time view of budgets has helped us improve our estimations and see a better ROI on projects.)
Read Rachel Stantliff's full review
Scott Gellatly profile photo
Score 9 out of 10
Vetted Review
Reseller
Review Source

Return on Investment

  • Increase in project profit = higher business profit.
  • Team deliver services consistently, and is in line with my client delivery system.
  • Visibility into all aspects of delivery means I can make smarter decisions on the direction of the company.
Read Scott Gellatly's full review
Mark Whitlock profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Mavenlink helped us identify where we were underbilling. Part of our business was never profitable. We had tried many ways to figure out what was going on to no avail. Mavenlink helped us unpack how many hours were really being spent on similar projects across our clients. We have been able to adjust not only our planning but our forecasting and billing to turn this money vacuum into a money maker.
  • We set ourselves apart by finishing work — even massive projects ‚ on time. Mavenlink helps us maximize our productivity. A single employee can see how many hours have already been used out of the forecast and keeps a project moving. We have very little downtime as an agency because Mavenlink helps us maximize capacity.
Read Mark Whitlock's full review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Projects take less time to complete than before because both parties can see what is left and collaborate in one space.
  • Customer satisfaction and NPS are higher because of projects' transparency, pace, and quality.
  • Employee onboarding time and frustration levels reduced since Mavenlink is easy to use and teach.
Read this authenticated review
No photo available
Score 1 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • The sheer cost of this software alone was not justifiable in keeping it going throughout our company
  • Developers were negatively impacted due to the barrage of notification emails, lack of clarity on tasks.
  • Inability to do any read WYSIWYG formatting in the fields made it very difficult to clearly communicate with our team members on any level.
Read this authenticated review
No photo available
Score 6 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • I'm able to see the amount of time I've spent on a project
  • I'm able to plan out my time marginally better
  • So much of the process is manual that it consumes so much of my time every day
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • We used to use Excel for timesheets, this has saved us a lot of time in terms of entering tasks and pulling reports.
  • The powerful reporting functions has allowed us to clearly see utilization and then adjust our program offerings.
Read this authenticated review
Ben White profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Mavenlink has been amazing in allowing us to quickly generate better job processes and workflows, and then implement them in a same day manner. Intuitively adjusting templates and converting them into the next project on deck is a snap.
  • Mavenlink has AMAZING customer service. They are 100% open to feature requests, and jump immediately onto problems or questions that I have.
Read Ben White's full review
Kate Battle profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • If we are talking about time saved from a administrative and setup standpoint we probably save at least around thousand dollars a week since this tool is so easy to set up!
  • They have an extensive training center to explain how to use the tool and a live chat feature so employees aren't reaching out to me with questions! That saves me a lot of time and money to work on more valuable tasks for the company.
Read Kate Battle's full review
Kristin Stull profile photo
April 29, 2016

Mavenlink

Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Give us drastic increase on insights of project and client profitability
  • We were always busy before but now we can see how and why we are busy
Read Kristin Stull's full review
Massimo Emilione profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • This has reduced the number of applications we typically use. Time Management & Expense Module Reporting.
  • We are able to collaborate with our users with spreadsheets and status reports quicker. This allows for a better experience by our users and more work.
  • Quicker data input allows for quicker billing of our time usage.
Read Massimo Emilione's full review

Feature Scorecard Summary

Task Management (30)
8.4
Resource Management (29)
8.0
Gantt Charts (25)
7.5
Scheduling (29)
7.7
Workflow Automation (3)
8.2
Team Collaboration (31)
8.0
Document Management (29)
6.0
Email integration (27)
7.2
Mobile Access (24)
4.6
Timesheet Tracking (30)
8.8
Change request and Case Management (22)
6.2
Budget and Expense Management (26)
8.0
Quotes/estimates (1)
7.3
Invoicing (17)
6.1
Project & financial reporting (20)
7.7
Integration with accounting software (14)
6.5

About Mavenlink

Mavenlink provides project management and task collaboration software for small to mid-sized professional services companies. The vendor says the software was built for teams whose mission is to provide exceptional service while balancing ever-changing parameters such as budgets, timelines, and people. The software is geared towards:

  • Marketing Agencies
  • Advertising Firms
  • PR Teams
  • IT Service Providers
  • Management Consultants
  • Architecture Firms
  • Engineering Teams
  • Software & Technology Developers
  • Commercial Property Managers

Mavenlink Features

Project Management Features
Has featureTask Management
Has featureResource Management
Has featureGantt Charts
Has featureScheduling
Does not have featureWorkflow Automation
Has featureTeam Collaboration
Does not have featureSupport for Agile Methodology
Does not have featureSupport for Waterfall Methodology
Has featureDocument Management
Has featureEmail integration
Has featureMobile Access
Has featureTimesheet Tracking
Has featureChange request and Case Management
Has featureBudget and Expense Management
Professional Services Automation Features
Does not have featureQuotes/estimates
Has featureInvoicing
Has featureProject & financial reporting
Has featureIntegration with accounting software
Additional Features
Has featureBudget and Time Estimates
Has featureInvoicing and Online Payments
Has featureCustom Branding
Has featureAPI Access
Has featurePerformance Analytics
Has featureProject Templates
Has featureUtilization Reporting

Mavenlink Screenshots

Mavenlink Integrations

Salesforce.com, Zendesk, Google For Work, Intuit QuickBooks, Microsoft Office

Mavenlink Competitors

OpenAir PSA, Clarizen, Workfront, Basecamp, Deltek TrafficLIVE, Workamajig, Planview PPM Pro (formerly Innotas), TeamWork

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Teams$19annually, for up to 5 users. Additional Users: $4/month/user
Premier$49For larger customers, price can go as low as $10.
Professional$29per user, per month

Mavenlink Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials

Mavenlink Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry
Supported Countries:Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages: English