Maximizer CRM Review
I bought this software to try to improve customer engagement. I felt it would do exactly that. I have just a few employees and growing …
Starting at $29 Per User / Month
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What is Maximizer CRM?
Maximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.
Recent Reviews
Popular Features
- Interaction tracking (5)4.040%
- Channel / partner relationship management (5)2.121%
- Customer data management / contact management (5)1.111%
- Opportunity management (5)1.111%
Pricing
Small Office
$29
Cloud
Per User / Month
Business Plus
$49
On Premise
Per User / Month
Business Plus
$49
Cloud
Per User / Month
Entry-level set up fee?
- $29 per user/MonthOptional
For the latest information on pricing, visithttps://www.maximizer.com/crm-pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Longer Demo Maximizer CRM Microsoft Excel Integration
YouTube
BBE CLASS A MAXIMIZER DEMO
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Maximizer CRM?
Maximizer CRM is presented by the vendor as an easy to use CRM solution built to help users organize growing amounts of customer data in fewer tabs. And with Insights, users can analyze and collaborate all in one solution.
The vendor states they have helped over 100,000 small and medium sized businesses find the opportunities in their data faster. And they say with Maximizer CRM users spend less time clicking back and forth between multiple tabs, that they can create dynamic reports in minutes, and can use their data to make impactful change.
Maximizer CRM Screenshots
Maximizer CRM Videos
Maximizer CRM in 30 seconds
Discover Today's Maximizer CRM
Maximizer CRM Integrations
Maximizer CRM Competitors
- Salesforce Sales Cloud
- Zoho
- Microsoft Dynamics
Maximizer CRM Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | HTML 5 |
| Supported Countries | All |
| Supported Languages | English and French |
Frequently Asked Questions
Maximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.
Salesforce Sales Cloud are common alternatives for Maximizer CRM.
Reviewers rate Interaction tracking highest, with a score of 4.
The most common users of Maximizer CRM are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(14)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users have made several recommendations based on their experience with the software. The most common recommendations are as follows:
- Users recommend trying the software before making a purchase decision, emphasizing the importance of utilizing the trial period effectively.
- Carefully onboarding and familiarizing oneself with the software during the trial period is recommended, including spending time in the conversion stages to ensure proper data transfer and fully evaluate its capabilities.
- The software comes highly recommended for sales teams, appreciated for its effectiveness in managing customer relationships and supporting sales processes. In addition to these recommendations, users also mention the value of product support and overall value offered by the software. It is worth considering other CRM options such as Hubspot, Salesforce, Lusha, or Dynamics during the evaluation process. Lastly, some users propose adding a feature that automatically detects or notifies users of duplicate entries.
Attribute Ratings
Reviews
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May 28, 2021
Maximizer CRM Review
Score 1 out of 10
Vetted Review
Verified User
I bought this software to try to improve customer engagement. I felt it would do exactly that. I have just a few employees and growing steadily. The benefits in the demo seemed to solve several problems I was encountered beforehand. I was severely disappointed when I tried the actual product, however.
- Their sales team is engaging
- The software [felt] clunky
- The app isn’t fully functional
- They have no customer satisfaction department
- They refused a refund
16.666666666666668%
1.7
10%
1.0
10%
1.0
10%
1.0
10%
1.0
10%
1.0
10%
1.0
10%
1.0
10%
1.0
10%
1.0
- After a few weeks of use, [I felt] they tried to bully me into keeping their software, though they clearly state a free trial in their offerings
- I’m not using the software. [I think the] free version of HubSpot far outperforms Maximizer for my business
I’d definitely rate them the lowest, simply for the fact that their final interactions with me were far from professional. I was genuinely stunned at [what seemed to me like] this company’s arrogance and unwillingness to look at my issues from my company’s perspective. Over a little money, they made a dissatisfied customer out of me.
May 27, 2020
Maximizer CRM - Powerful and easy on the budget
We use Maximizer CRM as our primary customer relationship management software. We track our customers with it, we manage our service organization and everyone in the company uses the shared calendar. Maximizer is very intuitive, easy to learn, and very powerful for what we use it for. We use both the enterprise version as well as the mobile app.
- Shared Calendar
- Customer Service cases
- Common database of customer information
- The integration into email could be smoother
- It is could use a better database for tracking installed equipment
- The import of contacts is clunky
76.66666666666667%
7.7
83.33333333333334%
8.3
75%
7.5
86.66666666666666%
8.7
93.33333333333334%
9.3
45%
4.5
100%
10.0
50%
5.0
40%
4.0
100%
10.0
- It allows us to maximize our service billing
- It is easy to generate service quotes
- It is easy to follow up on leads.
Maximizer is far and away the best product for the price. It has great features and is a fraction of the cost of programs like SalesForce. I find it much easier to use than Oracle or Outlook. For the money, you won't find a better customer relationship management software and data base.
April 05, 2019
Maximizer CRM
We at Central Equity use Maximizer CRM for managing our clients and consultants. Maximizer is the single truth of our client and prospective client management.
- User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
- Simple, not at all complicated.
- Ideal for small to medium size business.
- Handling large data. Maximizer needs to improve on this.
- Add additional user-friendly shortcuts for the most frequently used functions in the web version.
- There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
63.33333333333333%
6.3
N/A
N/A
70%
7.0
43.33333333333333%
4.3
70%
7.0
57.5%
5.8
50%
5.0
N/A
N/A
70%
7.0
80%
8.0
- Worth it for the money you put in.
- Though there are more popular CRM's, they all come with a high cost for something we actually don't use much.
- Maximizer should collaborate with more products.
We were in the process of implementing MS Dynamics CRM, but the service providers did a bad job, and the lack of multi-select pick lists in Dynamic's CRM paved the way for Maximizer CRM.
June 09, 2016
Getting the maximum out of Maximizer
Maximizer CRM is used by the entire organization to store all customer contacts for sales for the company. It was also used to store information on each sales department and their organizational structure.
- It is VERY customizable and flexible.
- Once set up, it is very easy for end users to search for and use the data contained inside.
- Easy to set up security roles and permissions makes it easy to show/hide information based on the permission.
- It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
- The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.
38.888888888888886%
3.9
20%
2.0
85%
8.5
50%
5.0
66.66666666666667%
6.7
85%
8.5
45%
4.5
N/A
N/A
70%
7.0
80%
8.0
- The ability to have local as well as remote "sites" of Maximizer, that can sync in with the host server on demand is very nice.
- The ability to create custom fields and objects to support how the business rules worked was the main selling feature of this product for us.
15
Everything from the execs and administration to sales and service.
2
General IT knowledge will suffice. Once you start "poking" around the system, you can see how it works and get a feel for how to customize it.
- Storage of sales and sales information for the company
- Storage of sales person and staff information
- Ability to store leads and produce email marketing and forecasting on these leads based on how far along in the sales process they are
Yes
Because it is a business critical application, we need to know that we can have on-demand support when necessary.
February 02, 2015
Maximizer's Ease of Use
We used Maximizer within our sales and customer service departments to track e-mails, contacts, accounts, and phone calls. Maximizer did an excellent job in helping the management and record keeping of our customers.
- The ease of use, when dealing with Maximizer CRM, is above all other CRM software. It was easy to learn and easy to teach others.
- The capabilities of the CRM are not comparable to that of Microsoft Dynamics CRM or SalesForce.
62.22222222222222%
6.2
50%
5.0
70%
7.0
45%
4.5
10%
1.0
10%
1.0
40%
4.0
10%
1.0
10%
1.0
50%
5.0
- Maximizer makes it easy to follow up with leads and opportunities. Because of this ease of follow up, we were better able to communicate with our customers and to do so in a timely manner.
We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
7
Sales and Customer Service
7
Dealing with current and new customers.
- Contact and Account Management
- Documentation of Correspondences with our Customers
- Ease of Use