TrustRadius Insights
Easy Gathering and Organization of Member Information: Many users have expressed that MemberClicks is great for gathering and organizing …
Overview
What is MemberClicks?
MemberClicks in Atlanta offers what the company describes as a complete end-to-end AMS, including member database and both application and renewal process document generation and automation.
Recent Reviews
Reviewer Pros & Cons
Founder
Patient Access Collaborative (Health, Wellness and Fitness, 1-10 employees)
Pricing
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What is MemberClicks?
MemberClicks in Atlanta offers what the company describes as a complete end-to-end AMS, including member database and both application and renewal process document generation and automation.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
AMR + MemberClicks: Event Demo
YouTube
Memberclicks Demo for AMS Demo Day
YouTube
Product Details
- About
- Tech Details
What is MemberClicks?
MemberClicks Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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Reviews and Ratings
(9)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Easy Gathering and Organization of Member Information: Many users have expressed that MemberClicks is great for gathering and organizing information on members. They found it easy to collect payments, send out reminders, and update memberships. Numerous reviewers have specifically highlighted the software's ability to efficiently manage member data.
Customizable Features for Association Needs: Users appreciate the customizable features offered by MemberClicks that cater to a broad range of association needs. They value the constant evolution of the software and the addition of more useful tools based on customer feedback. Several reviewers have praised the flexibility provided by MemberClicks in adapting to their specific requirements.
One-Stop Shopping with All-in-One Solution: The one-stop shopping aspect of MemberClicks has been well-received by users who appreciate having everything in one place, including website, email, and membership management. This integrated approach saves time and effort for organizations as they can handle multiple tasks within a single platform.
Slow transition to cloud-based product: Some users have found the transition to a cloud-based product slow and frustrating, as it has taken longer than expected to fully migrate their data and access the software. This has caused delays in their ability to take advantage of the benefits offered by a cloud-based solution.
Outdated desktop-based software: Several reviewers have expressed frustration with the outdated nature of the desktop-based software provided by MemberClicks. They feel that it lacks modern features and functionality, making it less efficient and effective for their needs compared to more up-to-date software options available in the market.
Difficulty in organizing membership levels: Users have mentioned challenges in effectively organizing membership levels within MemberClicks. They find it difficult to manage different types of members and corporate memberships efficiently using the system's current organizational capabilities.
Based on user reviews, there are several recommendations for the software:
- Incorporate every department in the office by using Webclick.
- Before considering MemberClicks, it is recommended to get a demo and ask all the questions.
- Improve communication within the company by using MemberClicks.
- Become familiar with Weblink by attending webinars and tutorials.
- Add features and forms during the setup process or within the first six months of using Weblink.
- Avoid considering WebLink Connect as it is not competitive in the current AMS market.
- Figure out the necessary data before importing it into MemberClicks.
- Consider the overall goal of the website and understand MemberClicks definitions of Member, Member Type, and Prospect.
- Check out the upgraded version of MemberClicks for new users.
- Have patience while learning to use MemberClicks.
- Consider a WordPress site with a membership plugin but be aware of the time and effort required.
- Ask for all the capabilities of MemberClicks upfront to avoid surprises after signing up.
- Highly recommend MemberClicks as the best system out there.
- Use MemberClicks for small nonprofits that need tools to manage multiple aspects of their job.
- MemberClicks is great for those not familiar with web management.
- MemberClicks has carved out a niche for small staff associations and AMCs that need a simple yet comprehensive AMS.
It is important to note that these recommendations come from user experiences and opinions, and users have highlighted various aspects to consider when using these software solutions.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
November 13, 2023
Loyal Customer Departure for what I think is Plummeting Service, Functionality, Relationship
Score 1 out of 10
Vetted Review
Verified User
MemberClicks serves as our association management software - database, events, and listserv.
- Our members loved the listserv function, although searchability was limited
- Terms, conditions and pricing changed with limited notice
- Customer service was untimely
- No client relationship, despite purporting to have one
- Membership database
- Repository of resources
- Listserv
- Return on investment has been negative ($6,500 in additional, unexpected expenses) during final year
January 04, 2022
Increase your member engagement 2x with MemberClicks
We used MemberClicks in one of our public speaking groups to help ease out membership management and plan our events in a more effective manner. Certainly the tool stood tall to it's promise and we've conducted many events with this tool. It can even manage payments seamlessly removing all the hassle of traditional options.
- Membership renewal
- Event ticketing
- Payments
- UI could be improved
- Not all payment methods are supported
- Cross-sharing of tickets can be improved
- Auto renewal of membership
- Event invoicing
- Payments
- Achieve higher renewal rates
- Reduce the hassle of payment collection
- Standardization of ticketing process
MemberClicks was one of the first tools I used and really hit off well with it. Prior to this I used to manage everything on Google sheets which was cost effective in short term but considering the amount of time I invested into it in long-term certainly Memberclicks was much more cost-efficient.
June 23, 2018
MemberClicks is Great for Associations
ANHC Pro uses Memberclicks to manage membership and run our website.
- MemberClicks does an excellent job at managing our memberships. It collects payments, sends out reminders, updates member status based on payments.
- We also use MemberClicks for invoicing for special services. Through Memberclicks we can produce, track, and receive payments for invoices.
- Our MemberClicks website is easy to manage. We can add pages, blogs, events, and announcements easily.
- The contact center works well for contacting individuals or groups via email.
- Memberclick would be better with email sequencing capabilities
- SMS messaging would also be a nice addition to the platform
- Eventbrite data collection would be great. ANHC Pro uses Eventbrite instead of the built-in event management system because of Eventbrite markets to a wider audience.
- We were able to increase sales by nearly 100% in one year, more than covering our investment.
- Wild Apricot and HubSpot
MemberClicks is more robust that Wild Apricot and easier to use. Memberclicks understands the needs of associations more than HubSpot.
1
Founder & CEO
1
Management
- Managing Memberships
- Email Communications
- Website Maintenance
- Elist have helped us further organized and address member needs
- Articles help us help information on our website current
- The advanced search option helps up sort members by shared attributes for specific communications
- Ad Hoc invoicing takes care of billing for our special services.
- In the future we may use Memberclicks to better track and organize events
- We may take advantage of committees to increase member involvement
Yes
MemberClicks replaced our excel spreadsheets for tracking members, paypal for collecting payments, and 1&1 for a website.
- Price
- Product Features
- Positive Sales Experience with the Vendor
- Third-party Reviews
Memberclicks fit my budget, had good reviews, and and reduced my work load.
I would not change the evaluation process. I compared Memberclicks to several other products and it was the right fit for my budget.
- Implemented in-house
Yes
The implementation phases included website template selection, data upload, customization, and training.
Change management was minimal
Change management is not very difficult with a team of one.
- Data entry
- Training
No
Currently, I do not need additional support for what I am doing.
No
I do not have a specific time in mind where I got exceptional support. However, many times I have not been able to get a problem fixed with the given directions and the support staff will fix it for me and explain what they did to fix it so that I can do it in the future.
- Contact Center
- Advanced Search for Profiles
- Invoicing
- The forms are a little cumbersome, but the Memberclicks setup team created base forms that can be easily used as templates.
Yes
The mobile interface is a simple responsive website.