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Mend Telehealth Platform has been instrumental in improving the access and delivery of crucial healthcare services during the pandemic. …
Overview
What is Mend Telehealth Platform?
According to the vendor, Mend Telehealth enables organizations to connect to patients anytime, anywhere with any device. Mend promises that their telehealth platform has a 98.3% engagement rate and single digit no-show rates. Mend also offers automation capabilities to integrate…
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What is Mend Telehealth Platform?
According to the vendor, Mend Telehealth enables organizations to connect to patients anytime, anywhere with any device. Mend promises that their telehealth platform has a 98.3% engagement rate and single digit no-show rates. Mend also offers automation capabilities to integrate with EHR, PMS, and…
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- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is Mend Telehealth Platform?
According to the vendor, Mend Telehealth enables organizations to connect to patients anytime, anywhere with any device. Mend promises that their telehealth platform has a 98.3% engagement rate and single digit no-show rates. Mend also offers automation capabilities to integrate with EHR, PMS, and other third party systems. The vendor claims that approximately 50% of their customers have come from other telehealth systems.
Mend Telehealth Platform Features
- Supported: Telemedicince
- Supported: Automated Appointment Reminders
- Supported: Digital Intake & Other Forms
- Supported: Patient Self Scheduling and Self Re-scheduling
Mend Telehealth Platform Screenshots
Mend Telehealth Platform Competitors
Mend Telehealth Platform Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Kindle |
| Supported Countries | Global |
| Supported Languages | English, Spanish, French, Portuguese |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Mend Telehealth Platform has been instrumental in improving the access and delivery of crucial healthcare services during the pandemic. The platform's HIPAA-compliant features have allowed for secure doctor-patient interactions, helping patients receive the care they need despite being unable to visit their providers' offices. Users have reported increased connectivity with their patients, improved efficiency, and a decrease in no-show rates, highlighting the platform's success in solving the problem of missed appointments and medication management.
One of the key business problems solved by Mend Telehealth Platform is the need for virtual care delivery. The ability to see patients virtually has enabled healthcare providers to continue delivering essential medical services during COVID shutdowns, expanding telehealth's footprint and increasing businesses' growth during this challenging time. Furthermore, users have praised the platform's ease of use, appointment reminders, bidirectional integration capabilities, and reliable and efficient performance. Overall, Mend Telehealth Platform has helped solve several critical business problems, including providing stability and bandwidth for group capacity sessions, enabling successful outcomes for patients unable to travel for an in-office appointment while expanding businesses' telehealth routines.
Users of Mend highly recommend the program for its various features and benefits. They suggest using Mend for scheduling and telemedicine, as it has proven to be convenient and effective in facilitating remote healthcare services. Additionally, users have found Mend to be an excellent communication method, allowing seamless exchange of information between healthcare providers and patients. To ensure a smooth experience, users recommend logging on well in advance of the scheduled time to work through any potential technical issues. They also advise having a dedicated person on the team working with the Implementation Specialist for a smoother implementation process. Overall, Mend receives positive feedback for its ease of use and great staff support.