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M-Files is a versatile software that is widely used across various industries and departments. Users have reported significant …
Overview
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate…
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What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process…
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- Premium Consulting/Integration Services
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate security and compliance.
The vendor's value proposition:
- EASE OF USE: M-Files increases productivity and improves work quality by making information easy to find and use.
- WORKFLOW AUTOMATION: M-Files increases consistency of work and reduces errors by automating workflows.
- COLLABORATION: M-Files enables superior customer experiences through a collaborative workspace.
- COMPLIANCE: M-Files reduces business risk by ensuring compliance.
M-Files is designed to improve business performance by helping people find and use information more effectively. Using artificial intelligence (AI) technologies, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories.
M‑Files Screenshots
M‑Files Integrations
- DocuSign
- AutoCAD
- AutoCAD LT
- ChronoScan
- Microsoft 365
- Google Workspace
- Salesforce CMS
- Microsoft Dynamics 365
- Adobe Sign
- Esri ArcGIS
- SAP
- Open Text eDocs
M‑Files Competitors
M‑Files Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | M-Files is available in 100+ countries through direct support or via the company's partner network. |
| Supported Languages | M-Files is available in 30+ languages: Albanian, Arabic, Bulgarian, Chinese (Simplified/PRC), Chinese (Traditional/Taiwan), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Macedonian, Mongolian, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese |
Frequently Asked Questions
Reviewers rate Availability highest, with a score of 9.1.
The most common users of M‑Files are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
M-Files is a versatile software that is widely used across various industries and departments. Users have reported significant improvements in document retention, retrieval, and collaboration. The software serves as a central repository for storing business-critical documentation, including customer data and agreements. It has helped organizations achieve a paperless office by archiving financial data and recording invitations to tender. M-Files has been instrumental in streamlining manufacturing operations, quality control systems, and corporate functions. It simplifies access to files and data from different databases and applications, improving search capabilities and facilitating workflow management. Users appreciate the high configurability of M-Files, enabling the creation of sophisticated systems for structured information. It is also utilized by individuals for managing business and personal documents, easily finding and organizing various types of files. M-Files has successfully been implemented in education institutions to organize and manage decades worth of contracts and contractual details. Risk intelligence analysts benefit from M-Files' AI support and metadata-driven properties when developing risk assessments. The software serves as a strategic DevOps platform and a main database for industrial asset management deployments. Additionally, it is relied upon for powerful workflow tools, allowing organizations to manage internal processes and support growth without additional staffing resources. Overall, M-Files provides efficient information and document management solutions across industries such as manufacturing, education, health, and social sectors.
Users commonly recommend M-Files for its security and affordability. They suggest trying it out and learning all its features to transform the way organizations operate. M-Files is recommended to organizations of all sizes and resources. Users appreciate the convenience of file sharing and the high-level security system provided by M-Files. They also recommend creating specific folders for each topic to enhance organization. Additionally, new users are encouraged to try M-Files.
Another common recommendation is due to M-Files being a next-generation intelligent content management platform. It is highly recommended by users, including business concerns and friends. They find it easy to use and almost bug-free, making it suitable for companies dealing with numerous files and documents. Suggestions include setting up low-hanging fruit in M-Files and utilizing online training materials. Effort should be put into information and document management models and architecture.
Furthermore, users highly recommend M-Files without second thought. They advise allocating sufficient time and resources for training and persuading colleagues for successful implementation. Users suggest trialing the M-Files solution before partnering with another Enterprise Content Management (ECM) vendor as adoption rate is critical for successful implementation. An improvement suggestion is to make the product OS and platform agnostic while implementing optional features into the standard version for a competitive advantage.
Overall, users recommend M-Files for its secure and affordable nature, its convenience in sharing files, its high-level security system, and its next-generation intelligent content management platform capabilities.
Attribute Ratings
Reviews
(1-25 of 68)Companies can't remove reviews or game the system. Here's why
March 03, 2023
Strong DMS
M-Files is used as a platform to provide document management solutions for out clients
March 01, 2023
Why M-Files
As I have been consultant for M-Files, I implemented M-Files in almost 10 organizations. These organization were Manufacturing, Education, health, Social Sector, Public Sector, Oil and Gas Sector, etc.
There were different problems in different organizations, but the main one was with Oil and Gas Sector, who were using Documentum and they wanted to replace with M-Files. The organization is now using M-Files in Operations Department, Engineering Dept. and 8 other Departments. Due to COVID situation they are not fully dependent on M-Files and also now SAP integration has been done which is also favoring in Organizational Operations from remote. The main difference in Documentum and M-Files was that Documentum they used to implement on 4-5 Server Machines and when they require an other implementation they were to replica these exercise and again need 4-5 serve Machines where in M-Files there is Vault concept which reduce Hardware and Maintenance Cost with Minimum Administrative Support can manage different organization of one company in Single Installation by creating Separate Vaults.
February 28, 2023
M-files and a small laboratory company
We use M-files across the whole organization. We manage literally everything with it—quotes, purchases, orders, workflow, tasks, etc. We have also tailored it to work as a laboratory information management system in our laboratory, where we manage the samples, analysis data, and quality control.
February 14, 2023
M-files is great for document handling
Document storage, process drawings and document workflow management.
February 09, 2023
M-Files...Use It Or Lose It
I am a Power Initiator. I create, review, and update Safety Policies, Procedures, and Work Instructions. Train and Re-train employees on the above by Creating and Managing Learning Rules. Troubleshoot and correct user error. Train and Re-train M-Files users. The product helps achieve my work tasks by keeping all our documents organized and in one place.
September 02, 2022
2 thumbs up
We use this for Enterprise Content Management.
July 07, 2022
Satisfied user
I use M-Files in my daily work. I save documents, read instructions, create instructions, manage user accounts, and more. The problems are often user-driven.
M-Files is used to save and find all information that is relevant for more than one employee in the company. The M-Files solution has ensured that risk intelligence analysts have access to all relevant internal information when developing a risk assessment. The M-Files AI support makes it easy to add the relevant metadata to documents. M-Files has been used by all employees since 2019.
June 07, 2022
Getting excited about document management
I'm a key user at my location. I maintain metadata and views. I train other users to use M-Files and help them solve problems. I'm in a supportive role to make the document management system better. I enjoy using and M-Files to meet our needs at work. The amount of information we have is currently enormous; Thanks to M-Files I can find data systematically and fast.
May 09, 2022
Document Sharing Portal
We are using it for Document Sharing with our suppliers, vendors, and customers. Previously there was email sharing and it was hard to manage what was shared with our external people. After having this solution it becomes easy to collaborate with non-M-Files users. The user interface of Hubashare is fairly simple and outbox integration with M-Files makes it a more flexible solution.
May 03, 2022
Great Product, Great Team!
We use it to address compliance and workflow issues.
March 21, 2022
M‑Files has been a great solution for us!
M-Files is used by the whole company and it is where we store all of our project data for the whole company. Having over 10 locations, file management becomes cumbersome to deal with as well as file security rights. M-Files makes this difficult task super easy with their check out/check in option. I would highly recommend using this program.
March 15, 2022
M-FIles as metadata machine and efficiency producer
We use M-Files in multiple use cases from a base document management solution to dedicated build workflow and business automatization in different business processes. M-Files is for us a strategic DevOps platform in addition to its normal DMS capabilities.
March 14, 2022
MPS: Measurable time savings enabled by document and information management with M-Files
MPS has been working with M-Files since 2012 and has realized significant improvements in information and document management. M-Files' best-in-class document management functionalities have enabled more efficient work, freed up employees' time to serve customers, and increased data security.
We used M-Files as a general backend for multiple completely custom deployments aimed at delivering value to our customers, specifically in the industrial asset management segment. M-Files supports our custom product via its advanced document search and sharing capabilities, and acts as the main database for most of the data that is being handled in our deployments.
March 11, 2022
You are on the right path to a user-friendly product
All our business agreements are in M-files. Problems: Search capabilities within M-files are unclear. There's too much metadata to use it user-friendly.
March 10, 2022
M-Files - Easy document management, easy life.
M-Files serves as the document hub for our sales and projects. The scope of our use case is fetching data from external cloud apps (sales, forecasting, and CRM).
February 09, 2022
Great product to documentation
In Finnfund, we are using M-files for our business-critical documentation. All of our customer data is stored in M-files. We have connected our CRM solution in M-files to make it easier to use metadata in our documentation. We also have another M-files instance in which we store our agreements. It is pretty useful when it alarms us if the agreement is ending. All company financial data is archived to M-files too.
May 19, 2021
Decreased dependency on paper based processes.
M-Files is used as our major document management tool. It is being used in our organization to store large amount[s] of data to provide a central repository for all our interlinked departments to access data whenever they need it. It is automating all our workflows and eliminating the need for a paper-based system. And the management of complex data is efficient.
May 16, 2021
M-Files review
Score 7 out of 10
Vetted Review
Verified User
We use it to become a paperless office. It is mainly used to record invitations to tender and, then, if accepted, to manage the contract from inception to completion.
May 09, 2021
M-Files is best content management product
M-Files being an enterprise management product is used in many of our daily activities. We also use this as a test management and issue tracking application. It is used by the whole organization. Mainly it helps in managing documents in an easier way with the metadata concept.
November 14, 2020
M-Files did not work for our law firm
Score 1 out of 10
Vetted Review
Verified User
After a long and exhaustive search, our law firm decided to purchase and use M-Files to manage our case files back in 2017. It was a long three years. Although M-Files is a capable document management system that presumably works well for some industries, it did not work well for our firm. We wound up deciding to eat our investment and abandon the product this month. We did so for several reasons, but the deal-breakers were
- the inability to easily and intuitively store large batches of documents, such as multiple document production sets, in the system
- the total lack of support from M-Files.
June 09, 2020
M-Files is Great and Reliable for Our Hospital System's Policies and Forms. See What They Can Do for You!
M-Files holds the policies and forms for our hospital system. It is used by all associates/manager's/physicians within Catholic Health. Our M-Files account was created and designed for the needs of our hospital system. It is a very reliable system with easy access for our users. The search capability is extremely fast and reliable. When an associate needs immediate access to a policy or form, it is readily available. This is critical since we have surgery consents on this system as well as many other policies and forms and our five hospitals rely on these documents to function.
From an administrator's view, this system was created by working with M-Files so we have everything that is required, such as the documented date and time stamps for pathologists approvals on our policies, easy access to all versions of each policy, more than one version of a policy visible at a time for training purposes, and excellent customer service.
June 02, 2020
M-Files has my recommendation
We use M-Files across the whole company. We have an ERP system that is built on M-Files, so we use it widely for production, quality, and purchasing. Basically all documentation is stored and handled in M-Files. We also use its workflows to manage production flows, purchase orders, agreements etc.
May 22, 2020
M-Files Review
M-Files is used across the organization for document management.