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M‑Files

M‑Files

Overview

What is M‑Files?

M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate…

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Recent Reviews

TrustRadius Insights

M-Files is a versatile software that is widely used across various industries and departments. Users have reported significant …
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Why M-Files

10 out of 10
March 01, 2023
Incentivized
As I have been consultant for M-Files, I implemented M-Files in almost 10 organizations. These organization were Manufacturing, Education, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is M‑Files?

M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is M‑Files?

M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate security and compliance.

The vendor's value proposition:

  • EASE OF USE: M-Files increases productivity and improves work quality by making information easy to find and use.
  • WORKFLOW AUTOMATION: M-Files increases consistency of work and reduces errors by automating workflows.
  • COLLABORATION: M-Files enables superior customer experiences through a collaborative workspace.
  • COMPLIANCE: M-Files reduces business risk by ensuring compliance.

M-Files is designed to improve business performance by helping people find and use information more effectively. Using artificial intelligence (AI) technologies, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories.

M‑Files Screenshots

Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items

M‑Files Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesM-Files is available in 100+ countries through direct support or via the company's partner network.
Supported LanguagesM-Files is available in 30+ languages: Albanian, Arabic, Bulgarian, Chinese (Simplified/PRC), Chinese (Traditional/Taiwan), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Macedonian, Mongolian, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Frequently Asked Questions

Laserfiche, OpenText Content Suite Platform, and Alfresco are common alternatives for M‑Files.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of M‑Files are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(147)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

M-Files is a versatile software that is widely used across various industries and departments. Users have reported significant improvements in document retention, retrieval, and collaboration. The software serves as a central repository for storing business-critical documentation, including customer data and agreements. It has helped organizations achieve a paperless office by archiving financial data and recording invitations to tender. M-Files has been instrumental in streamlining manufacturing operations, quality control systems, and corporate functions. It simplifies access to files and data from different databases and applications, improving search capabilities and facilitating workflow management. Users appreciate the high configurability of M-Files, enabling the creation of sophisticated systems for structured information. It is also utilized by individuals for managing business and personal documents, easily finding and organizing various types of files. M-Files has successfully been implemented in education institutions to organize and manage decades worth of contracts and contractual details. Risk intelligence analysts benefit from M-Files' AI support and metadata-driven properties when developing risk assessments. The software serves as a strategic DevOps platform and a main database for industrial asset management deployments. Additionally, it is relied upon for powerful workflow tools, allowing organizations to manage internal processes and support growth without additional staffing resources. Overall, M-Files provides efficient information and document management solutions across industries such as manufacturing, education, health, and social sectors.

Users commonly recommend M-Files for its security and affordability. They suggest trying it out and learning all its features to transform the way organizations operate. M-Files is recommended to organizations of all sizes and resources. Users appreciate the convenience of file sharing and the high-level security system provided by M-Files. They also recommend creating specific folders for each topic to enhance organization. Additionally, new users are encouraged to try M-Files.

Another common recommendation is due to M-Files being a next-generation intelligent content management platform. It is highly recommended by users, including business concerns and friends. They find it easy to use and almost bug-free, making it suitable for companies dealing with numerous files and documents. Suggestions include setting up low-hanging fruit in M-Files and utilizing online training materials. Effort should be put into information and document management models and architecture.

Furthermore, users highly recommend M-Files without second thought. They advise allocating sufficient time and resources for training and persuading colleagues for successful implementation. Users suggest trialing the M-Files solution before partnering with another Enterprise Content Management (ECM) vendor as adoption rate is critical for successful implementation. An improvement suggestion is to make the product OS and platform agnostic while implementing optional features into the standard version for a competitive advantage.

Overall, users recommend M-Files for its secure and affordable nature, its convenience in sharing files, its high-level security system, and its next-generation intelligent content management platform capabilities.

Attribute Ratings

Reviews

(1-25 of 48)
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March 01, 2023

Why M-Files

Zakir Hussain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
M-Files is with totally unique features from these solutions, one of major is all these solutions have folder structure where M-Files has content based structure. Secondly one of major features is that it enables integration with filters to search within Drawing Documents, most solutions do not offer this feature.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft SharePoint is not very flexible in my opinion. Mass changes are not easy to carry out. Microsoft Teams data is too much. I can't keep up with all the Microsoft Teams groups I'm in.
Muddassar Inayat | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Hubshare and from M-Files
We selected it because it is having out of box integration capabilities to connect with M-Files. We are using M-Files already as a content management system and we were lacking the feature of document sharing. With Hubshare now this gap has been filled.
Vesa Jordan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Document handling is much easier as in SharePoint. We select M-files because its metadata model fits our needs better, and it is easier to use than SharePoint. You can customize metadata easily and fast.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
M-Files provides an easier way of managing document that is needed for any organization and the integrations to other systems makes life easier when there needs migration of the documents to M-Files.
Jason von Innerebner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Box
I've compared recently with Box, but they still predicate their storage on WHERE instead of WHAT, which means if it isn't in a specific folder, you won't find it. Some documents may relate to multiple projects. In M-Files instead of putting a copy of a file in many folders (thus having many copies) you can build out the relationships, so there is only 1 copy of a document which prevents multiple "originals" from being developed separately.
Sarah M.C. von Innerebner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
They have closer functions, but in my opinion, M-Files has many more features for document handling. Only GreenDocs has more capabilities related to Engineering, and if your company needs a solution for this area, this would be the best application. M-Files supports more general file handling, ideal for contracts, procedures, and related solutions.
Özgür Erkek, MSc, PRINCE2® | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I could not have change to evaluate above software; however I know these alternatives have been evaluated.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
M-Files is a great ECM platform that has many of the bells and whistles companies are looking for for a casual and easy to use enterprise content system.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I found M-Files to be intuitive and powerful compared to other products. The system can be setup and customized to the business as needed - not an out-of-the-box program. This setup process takes some evaluation and time for the administrators to create the appropriate structure. However, once the initial setup is created, the user adaptability is smoother and accessing content is easy to find. The metadata driven approach is different than other systems and really takes the guessing work out of the equation for users. Nobody has to remember where something is stored, they only need to know what it is.
Yrjö Tolvanen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
M-Files is considered as document management system. However, we started with M-Files using it as application and data management platform. We planned the meta data structures well and now we benefit from it as we start using M-Files as document management system. We considered using SharePoint but found M-Files far more suited for our needs.
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