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M-Files is a versatile software that is widely used across various industries and departments. Users have reported significant …
Overview
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate…
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What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate security and compliance.
The vendor's value proposition:
- EASE OF USE: M-Files increases productivity and improves work quality by making information easy to find and use.
- WORKFLOW AUTOMATION: M-Files increases consistency of work and reduces errors by automating workflows.
- COLLABORATION: M-Files enables superior customer experiences through a collaborative workspace.
- COMPLIANCE: M-Files reduces business risk by ensuring compliance.
M-Files is designed to improve business performance by helping people find and use information more effectively. Using artificial intelligence (AI) technologies, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories.
M‑Files Screenshots
M‑Files Integrations
- DocuSign
- AutoCAD
- AutoCAD LT
- ChronoScan
- Microsoft 365
- Google Workspace
- Salesforce CMS
- Microsoft Dynamics 365
- Adobe Sign
- Esri ArcGIS
- SAP
- Open Text eDocs
M‑Files Competitors
M‑Files Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | M-Files is available in 100+ countries through direct support or via the company's partner network. |
| Supported Languages | M-Files is available in 30+ languages: Albanian, Arabic, Bulgarian, Chinese (Simplified/PRC), Chinese (Traditional/Taiwan), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Macedonian, Mongolian, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese |
Frequently Asked Questions
Reviewers rate Availability highest, with a score of 9.1.
The most common users of M‑Files are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
M-Files is a versatile software that is widely used across various industries and departments. Users have reported significant improvements in document retention, retrieval, and collaboration. The software serves as a central repository for storing business-critical documentation, including customer data and agreements. It has helped organizations achieve a paperless office by archiving financial data and recording invitations to tender. M-Files has been instrumental in streamlining manufacturing operations, quality control systems, and corporate functions. It simplifies access to files and data from different databases and applications, improving search capabilities and facilitating workflow management. Users appreciate the high configurability of M-Files, enabling the creation of sophisticated systems for structured information. It is also utilized by individuals for managing business and personal documents, easily finding and organizing various types of files. M-Files has successfully been implemented in education institutions to organize and manage decades worth of contracts and contractual details. Risk intelligence analysts benefit from M-Files' AI support and metadata-driven properties when developing risk assessments. The software serves as a strategic DevOps platform and a main database for industrial asset management deployments. Additionally, it is relied upon for powerful workflow tools, allowing organizations to manage internal processes and support growth without additional staffing resources. Overall, M-Files provides efficient information and document management solutions across industries such as manufacturing, education, health, and social sectors.
Users commonly recommend M-Files for its security and affordability. They suggest trying it out and learning all its features to transform the way organizations operate. M-Files is recommended to organizations of all sizes and resources. Users appreciate the convenience of file sharing and the high-level security system provided by M-Files. They also recommend creating specific folders for each topic to enhance organization. Additionally, new users are encouraged to try M-Files.
Another common recommendation is due to M-Files being a next-generation intelligent content management platform. It is highly recommended by users, including business concerns and friends. They find it easy to use and almost bug-free, making it suitable for companies dealing with numerous files and documents. Suggestions include setting up low-hanging fruit in M-Files and utilizing online training materials. Effort should be put into information and document management models and architecture.
Furthermore, users highly recommend M-Files without second thought. They advise allocating sufficient time and resources for training and persuading colleagues for successful implementation. Users suggest trialing the M-Files solution before partnering with another Enterprise Content Management (ECM) vendor as adoption rate is critical for successful implementation. An improvement suggestion is to make the product OS and platform agnostic while implementing optional features into the standard version for a competitive advantage.
Overall, users recommend M-Files for its secure and affordable nature, its convenience in sharing files, its high-level security system, and its next-generation intelligent content management platform capabilities.
Attribute Ratings
Reviews
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October 12, 2018
Pleasantly pleased couldn't be happier with program
We use M-files to manage our QA documentation.
- Very user friendly
- You can easily locate your documents within moments by using the search
- We were able to bring information from other databases to retrieve information so lessen manual input of metadata within M-files.
- Very nice reporting feature - we use to create an index tracing material to part.
- I have not seen any issues that affect our use
- Efficiency
- Compliance
- Productivity
- Fabtrol database
It department was involved in this process with the M-files team
We had been trying to look at Laserfiche but the reps did not get back to us. M-files team was active and worked closely with us to achieve what we required.
10
Quality and IT departments. Looking at broadening this to other departments.
2
We have one from the IT department and 1 from the Quality department
- managing and tracing parts
- creating reports for a build book (all parts associated to a product)
- ease of locating documents
- connecting with other databases
- categorizing unique classes for our business
- unknown at this particular time
Yes
we had a manual system previously
- Price
- Product Features
- Product Usability
- Product Reputation
- Positive Sales Experience with the Vendor
wouldn't change
- Implemented in-house
Change management was minimal
We began with one department using this program which is beginning to escalate to other departments using this program.
- I wouldn't call it issues but you need to have your structure and requirements prepared. M-files is very helpful in assisting.
- Online training
We had online conference call training with a recording to use later as needed
Be prepared, look at how you want to use this program.
Yes - we have customized the interface extensively
We wanted something that would work specific to our company. M-files was helpful in achieving this.
Categories were customized to suit our company, other database information was pulled into M-files.
When we were starting up and wanted to pull information from other databases and create various classes.
- filling in the metadata
- locating documents within M-files
- I haven't found any difficulties.
Yes, but I don't use it
- we have integrated with other databases
IT department was involved in this
This was done with IT involvement, unsure what was used.
IT department was involved with this segment
IT department was involved in this.
IT department was involved with this, but I found them very helpful.
- This is a question that our IT department deals with
- This is a question that our IT department deals with