M‑Files Reviews

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Score 8.6 out of 100

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Reviews (1-25 of 48)

Penny Arnold | TrustRadius Reviewer
June 09, 2020

M-Files is Great and Reliable for Our Hospital System's Policies and Forms. See What They Can Do for You!

Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

For Catholic Health, M-Files has been a huge success. We have around 27,000 documents on this system and it's an extremely easy system to use and a great resource for our end users. It's hard when you make the decision to change vendors and need to pick a new system. There are a lot of companies out there offering their services and promising you everything but when it comes down to it, not all can provide what was promised. I honestly don't think we could have picked a better system for us. We had a few glitches in the beginning because we thought we had 10,000 policies and forms, but when we went to transfer them over, we really, at that time, had 25,000 documents because we had the previous versions that were required to be retained. When creating this system, there was tremendous time spent on our special requirements, and it is well worth that time spent to make a system that is exactly what is required for your company, and I think we accomplished that. Honestly, Strickland Solutions has made enhancements to our system since it was created to increase the quality of our system. I think it's endless what can be done by the programmers. They have always been able to come up with a solution for us. As far as scenarios that are less appropriate, we only asked for a presentation based on our needs but it seems like M-Files could create a system for anything based on the amazing skill of the programmers.
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Jason von Innerebner | TrustRadius Reviewer
May 16, 2020

Deploying M-Files, an EDM that can meet any organization's needs!

Score 10 out of 10
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Likelihood to Recommend

I highly recommend it. The versatility far outweighs the challenges. As long as you have a proper business analysis in place you will be successful. Know the power of understanding that there are probably 10 ways to do each task and depending on the direction you take will enable 100 more options down the road. Build your configuration deliberately and you will meet with success. I have not seen any other EDM product approach information governance the way this system does and because of that I love it!
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Sarah M.C. von Innerebner | TrustRadius Reviewer
May 15, 2020

Five years using and still enjoying the M-Files experience

Score 9 out of 10
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Likelihood to Recommend

M-Files centralizes documents to present in a filterable view based on metadata, this creates confidence that users are seeing the content that they need for what they have permission to access. There is a learning curve for users if they have not yet encountered an ECM in their career, to learn a new approach to document management and learning to share their content beyond themselves so their team has access or their successors have access. Content is no longer a silo to just a user's purview but can unite efforts for a team working together toward a common goal. These efforts can be automated in workflows to ensure steps are not missed and content is not seen by those not permitted for access. The administrator needs to be creative to listen to the business needs and configure the simplest solution for users, no easy task. This could mean coding the IML to detect terms and suggest the appropriate property or leveraging an automatic object or workflow to feed another filtered property, or adding a property, to automatically restrict access to a related document.
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Arto Määttä | TrustRadius Reviewer
June 02, 2020

M-Files has my recommendation

Score 10 out of 10
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Likelihood to Recommend

I think practically everyone can benefit from M-Files. It is especially suitable for those companies that have multiple locations. With M-Files it is easy to share documents and make sure that everyone has the most updated one. If you want to keep things simple, you can replace old folder-based file system with M-files. However, if you want more complex system, that is easy to build.
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Anonymous | TrustRadius Reviewer
May 22, 2020

M-Files Review

Score 7 out of 10
Vetted Review
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Likelihood to Recommend

The M-Files workflow feature is fantastic, and a lot of our departments use this feature to review/approve various documents.

The metadata feature is a concept that is lost on a lot of people, so there is a big learning curve when new folks start using it.
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Anonymous | TrustRadius Reviewer
May 13, 2020

Make it easier and safer

Score 9 out of 10
Vetted Review
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Likelihood to Recommend

For filing of individual documents and document classes M-Files is unbeatable.
If there is need to save folders or files with numerous different types of documents the saving is tedious and time consuming.
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Anonymous | TrustRadius Reviewer
March 18, 2020

M-Files Review

Score 8 out of 10
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Likelihood to Recommend

M-Files is well suited for document management and updating. It has good and extensive workflows and reminders. However, it is not visual on easy to learn (self-direction) and therefore users need extensive training even for simple tasks. Best systems are those that you can learn just by opening them and having a look. M-Files is not one of those systems. If you don't possess a certain type of engineer's logic it is super hard to learn to use and navigate through the system.
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Özgür Erkek, MSc, PRINCE2® | TrustRadius Reviewer
October 16, 2019

Good for file management and security; but not user friendly due to file view system

Score 6 out of 10
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Likelihood to Recommend

M-files is being more required especially due to security purposes. I think more companies (especially big organizations) will require M-Files or similar programs in the future. Although user interface is easy to get used to, file management and view logic is quite different to MS Windows; which at this point creates a confusion for the users. It is a bit hard to get used to with file management/view logic. I think users lose much time to do correct/enough categorization in order to upload the documents.
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Anonymous | TrustRadius Reviewer
December 30, 2019

Superb Document Management System

Score 9 out of 10
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Likelihood to Recommend

It is best to be used in document management, like quality and internal documents, such as legal and IT purposes. It has several features that help the user to find documents, and the main one is metadata. It is also a good tool to be integrated with your current ERP, because metadata can be used to easily find documents. It is less appropriate to be used fully by an Engineering area, due to missing functions related to file transmitters and other minor issues.
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Anonymous | TrustRadius Reviewer
July 12, 2019

Happy M-Files Review

Score 9 out of 10
Vetted Review
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Likelihood to Recommend

M-Files is well suited for a manufacturing company or business looking for an established content management structure. It's a solution for version control, automated workflows, permission settings, quick searchable database and automated retention. Any company seeking ISO certifications or working towards standards should consider this system for managing their content. M-Files could be less appropriate for a company not wanting to customize the product, as it will take time to structure and implement to the company.
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Anonymous | TrustRadius Reviewer
August 09, 2019

An affordable and underestimated ECM platform

Score 8 out of 10
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Likelihood to Recommend

M-Files would be a perfect ECM platform for a company looking for a reasonably priced, easy to deploy product. Companies looking at Alfresco or SharePoint would definitely benefit from looking at M-Files as well.
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Yrjö Tolvanen | TrustRadius Reviewer
June 29, 2019

It's so easy that business people can do it (but don't let them do it alone)!

Score 9 out of 10
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Likelihood to Recommend

Any data management application where data content, workflows and integrations are needed, combined with document management are well suited for M-Files. Examples like service request & delivery management with technical documentation, sales activities management with quotations & contracts, marketing material and customer presentation material management, project status reporting with project documentation management. M-Files is not suited for heavy transaction requirements or reporting needing lots of calculation.
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Anssi Mäkelä | TrustRadius Reviewer
June 25, 2019

M-files and a small laboratory company

Score 9 out of 10
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Likelihood to Recommend

M-files is well suited for its core tasks like document and information management, automating workflows, keeping track of tasks, sharing materials easily and securely, etc. but I would also recommend to customize M-files to fit for any specific needs. M-files is very versatile and you can integrate it with other software.
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Anonymous | TrustRadius Reviewer
April 04, 2019

M-Files review

Score 9 out of 10
Vetted Review
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Likelihood to Recommend

I think M-Files fits in quite well for large scale needs to manage documents and also to create relations for documents to objects imported from for example an ERP. If a customer uses something else other than a Windows-based ecosystem it might create some issues. Otherwise M-Files is probably a good choice for managing documents.
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Anonymous | TrustRadius Reviewer
June 01, 2019

M‑Files Review

Score 10 out of 10
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Likelihood to Recommend

M-Files is very easily adaptable to any part of the business.
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Tom Purdy | TrustRadius Reviewer
September 05, 2018

M-Files - Allows you to search for what you need wihout knowing where it's located.

Score 10 out of 10
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Verified User
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Likelihood to Recommend

M-Files is well-suited for searching files, documents, etc., that are located in several different databases and/or applications. It also simplifies the search process quickly by displaying results from several different sources simultaneously.
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Torrie Plata | TrustRadius Reviewer
August 27, 2018

M-files Review

Score 5 out of 10
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Likelihood to Recommend

Would be well suited for a smaller sized company with fewer complexities.
The initial client set up interaction with the users was confusing.
We had some disconnects with statement of work and pricing.
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Feature Scorecard Summary

Content capture & imaging (33)
8.0
File sync, storage & archiving (40)
8.5
Document management (42)
8.5
Records management (41)
8.1
Content search & retrieval (42)
8.5
Enterprise content collaboration (35)
8.3
Content publishing & creation (9)
6.9
Security, risk management & information governance (38)
8.5
Contract lifecycle management (30)
8.7
Automated workflows (37)
8.5
Artificial intelligence (17)
6.6
Mobile support (9)
7.1
Integration (10)
7.5

About M‑Files

M-Files provides an information management platform that is designed to improve business performance by helping people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content across the organization without disturbing existing systems and processes or requiring data migration.

Using artificial intelligence (AI) technologies in its Intelligent Metadata Layer, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories.

The vendor claims thousands of organizations in more than 100 countries use M-Files for managing their business information and processes, including NBC Universal, OMV, Valmet, Rovio, SAS Institute and thyssenkrupp.

M‑Files Features

Enterprise Content Management Features
Has featureContent capture & imaging
Has featureFile sync, storage & archiving
Has featureDocument management
Has featureRecords management
Has featureContent search & retrieval
Has featureEnterprise content collaboration
Has featureContent publishing & creation
Has featureSecurity, risk management & information governance
Has featureContract lifecycle management
Has featureAutomated workflows
Has featureArtificial intelligence
Has featureMobile support
Has featureIntegration

M‑Files Screenshots

M‑Files Video

M-Files connects to existing systems, like network folders and SharePoint, and makes those systems more intelligent by adding metadata, version control, and workflows to the content. M-Files enables organizations to access and manage the ever-increasing amount of documents and information across all business systems without requiring an expensive and time-consuming migration.

M‑Files Integrations

Microsoft Office 365, NetSuite, Salesforce.com, DocuSign, AutoCAD, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Esri, Micosoft Teams, Microsoft SharePoint, Sage 200, AutoCAD LT and Autodesk, SAP, ChronoScan

M‑Files Competitors

Laserfiche, Alfresco Enterprise Content Management, OpenText Enterprise Content Manamagement (ECM)

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Please contact an M-Files representative via https://www.m-files.com for pricing information.

M‑Files Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

M‑Files Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:Apple iOS, Android, Windows Phone
Supported Countries:M-Files is available in 100+ countries through direct support or via the company's partner network.
Supported Languages: M-Files is available in 30+ languages.