M‑Files Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
107 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2020

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Filtered By:

Reviews (1-9 of 9)

Anonymous | TrustRadius Reviewer
December 30, 2019

Superb Document Management System

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

Because M-Files became a important tool inside the company. It supports very well the way that a document should be handle. The idea of using metadata instead of the physical file is too much better than handle folders and files. It has capabilities to create new features that can automate the daily basis usage of users, improving performance.
Read this authenticated review
Jacob Allen | TrustRadius Reviewer
September 30, 2015

M-Files review

Score 10 out of 10
Vetted Review
Review Source

Likelihood to Renew

I have enjoyed both using and learning M-Files. I truly believe that anyone who is needing a document/content management solution would benefit from this.
Read Jacob Allen's full review
Dave Turner | TrustRadius Reviewer
April 09, 2014

M-Files simply easy to use Document Management Software priced for the small business

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

I can renew for only 25% of my license cost and keep getting new versions and access to their tech support. If I did not renew though, I think that I could be successful just using the current version I have for many years.
Read Dave Turner's full review
Mark List | TrustRadius Reviewer
April 08, 2014

M-Files making it easy

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

I would love to continue the use of M-FIles. It it simply simple. There is really no other way to describe it. The only problem is it can get expensive.
Read Mark List's full review
Richard Abraham | TrustRadius Reviewer

Likelihood to Renew

M-Files works best when you make the commitment to completely transform your current document storage system into a dynamic content management system. You can do this in phases, one department at a time which can help companies who are unsure about taking the plunge. M-Files is very flexible and can be easily integrated without lengthy implementation and training. I gave M-Files a 9 for renewal simply because there are no guarantees. We have found M-Files very useful within our organization.
Read Richard Abraham's full review

Feature Scorecard Summary

Content capture & imaging (33)
File sync, storage & archiving (40)
Document management (42)
Records management (41)
Content search & retrieval (42)
Enterprise content collaboration (35)
Content publishing & creation (9)
Security, risk management & information governance (38)
Contract lifecycle management (30)
Automated workflows (37)
Artificial intelligence (17)
Mobile support (9)
Integration (10)

About M‑Files

M-Files provides an information management platform that is designed to improve business performance by helping people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content across the organization without disturbing existing systems and processes or requiring data migration.

Using artificial intelligence (AI) technologies in its Intelligent Metadata Layer, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories.

The vendor claims thousands of organizations in more than 100 countries use M-Files for managing their business information and processes, including NBC Universal, OMV, Valmet, Rovio, SAS Institute and thyssenkrupp.

M‑Files Features

Enterprise Content Management Features
Has featureContent capture & imaging
Has featureFile sync, storage & archiving
Has featureDocument management
Has featureRecords management
Has featureContent search & retrieval
Has featureEnterprise content collaboration
Has featureContent publishing & creation
Has featureSecurity, risk management & information governance
Has featureContract lifecycle management
Has featureAutomated workflows
Has featureArtificial intelligence
Has featureMobile support
Has featureIntegration

M‑Files Screenshots

M‑Files Video

M-Files connects to existing systems, like network folders and SharePoint, and makes those systems more intelligent by adding metadata, version control, and workflows to the content. M-Files enables organizations to access and manage the ever-increasing amount of documents and information across all business systems without requiring an expensive and time-consuming migration.

M‑Files Integrations

Microsoft Office 365, NetSuite, Salesforce.com, DocuSign, AutoCAD, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Esri, Micosoft Teams, Microsoft SharePoint, Sage 200, AutoCAD LT and Autodesk, SAP, ChronoScan

M‑Files Competitors

Laserfiche, Alfresco Enterprise Content Management, OpenText Enterprise Content Manamagement (ECM)


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Please contact an M-Files representative via https://www.m-files.com for pricing information.

M‑Files Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar

M‑Files Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:Apple iOS, Android, Windows Phone
Supported Countries:M-Files is available in 100+ countries through direct support or via the company's partner network.
Supported Languages: M-Files is available in 30+ languages.