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M-Files is a versatile software that is widely used across various industries and departments. Users have reported significant …
Overview
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate…
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What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process…
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate security and compliance.
The vendor's value proposition:
- EASE OF USE: M-Files increases productivity and improves work quality by making information easy to find and use.
- WORKFLOW AUTOMATION: M-Files increases consistency of work and reduces errors by automating workflows.
- COLLABORATION: M-Files enables superior customer experiences through a collaborative workspace.
- COMPLIANCE: M-Files reduces business risk by ensuring compliance.
M-Files is designed to improve business performance by helping people find and use information more effectively. Using artificial intelligence (AI) technologies, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories.
M‑Files Screenshots
M‑Files Integrations
- DocuSign
- AutoCAD
- AutoCAD LT
- ChronoScan
- Microsoft 365
- Google Workspace
- Salesforce CMS
- Microsoft Dynamics 365
- Adobe Sign
- Esri ArcGIS
- SAP
- Open Text eDocs
M‑Files Competitors
M‑Files Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | M-Files is available in 100+ countries through direct support or via the company's partner network. |
| Supported Languages | M-Files is available in 30+ languages: Albanian, Arabic, Bulgarian, Chinese (Simplified/PRC), Chinese (Traditional/Taiwan), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Macedonian, Mongolian, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese |
Frequently Asked Questions
Reviewers rate Availability highest, with a score of 9.1.
The most common users of M‑Files are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
M-Files is a versatile software that is widely used across various industries and departments. Users have reported significant improvements in document retention, retrieval, and collaboration. The software serves as a central repository for storing business-critical documentation, including customer data and agreements. It has helped organizations achieve a paperless office by archiving financial data and recording invitations to tender. M-Files has been instrumental in streamlining manufacturing operations, quality control systems, and corporate functions. It simplifies access to files and data from different databases and applications, improving search capabilities and facilitating workflow management. Users appreciate the high configurability of M-Files, enabling the creation of sophisticated systems for structured information. It is also utilized by individuals for managing business and personal documents, easily finding and organizing various types of files. M-Files has successfully been implemented in education institutions to organize and manage decades worth of contracts and contractual details. Risk intelligence analysts benefit from M-Files' AI support and metadata-driven properties when developing risk assessments. The software serves as a strategic DevOps platform and a main database for industrial asset management deployments. Additionally, it is relied upon for powerful workflow tools, allowing organizations to manage internal processes and support growth without additional staffing resources. Overall, M-Files provides efficient information and document management solutions across industries such as manufacturing, education, health, and social sectors.
Users commonly recommend M-Files for its security and affordability. They suggest trying it out and learning all its features to transform the way organizations operate. M-Files is recommended to organizations of all sizes and resources. Users appreciate the convenience of file sharing and the high-level security system provided by M-Files. They also recommend creating specific folders for each topic to enhance organization. Additionally, new users are encouraged to try M-Files.
Another common recommendation is due to M-Files being a next-generation intelligent content management platform. It is highly recommended by users, including business concerns and friends. They find it easy to use and almost bug-free, making it suitable for companies dealing with numerous files and documents. Suggestions include setting up low-hanging fruit in M-Files and utilizing online training materials. Effort should be put into information and document management models and architecture.
Furthermore, users highly recommend M-Files without second thought. They advise allocating sufficient time and resources for training and persuading colleagues for successful implementation. Users suggest trialing the M-Files solution before partnering with another Enterprise Content Management (ECM) vendor as adoption rate is critical for successful implementation. An improvement suggestion is to make the product OS and platform agnostic while implementing optional features into the standard version for a competitive advantage.
Overall, users recommend M-Files for its secure and affordable nature, its convenience in sharing files, its high-level security system, and its next-generation intelligent content management platform capabilities.
Attribute Ratings
Reviews
(1-25 of 50)Companies can't remove reviews or game the system. Here's why
March 03, 2023
Strong DMS
- We tried integration with Microsoft Dynamics, but Microsoft Dynamics with SharePoint works very good as well, so there is no additional benefits for integration with M-Files
March 01, 2023
Why M-Files
- MS Teams.
- Now operations are controlled remotely.
As there is SAP module available so it was not so difficult.
February 28, 2023
M-files and a small laboratory company
- Microsoft Office
Microsoft Office integration was easy.
February 14, 2023
M-files is great for document handling
- Azure DevOps - syncing epics and features to see development efforts also in M-files
February 09, 2023
M-Files...Use It Or Lose It
- Word
- Excel
I have only seen M-Files referenced in these systems. I had nothing to do with the implementation.
September 02, 2022
2 thumbs up
- Internal system
Fully customized integration with API configuration and searches. This was a bit of work starting out but the support staff was great in getting us what we need.
July 07, 2022
Satisfied user
- Active Directory - Automatic updating of user data
I have no information about this.
June 07, 2022
Getting excited about document management
- We have a low grade of integration.
-
May 03, 2022
Great Product, Great Team!
- Oracle
- SP
Sharepoint is a nice integration and is working well out of the box. Oracle on the other hand we are not doing this at this point. It is custom code and the ROI wasn't positive for us to do so. I'd like to see more out-of-the-box integrations.
March 21, 2022
M‑Files has been a great solution for us!
This is where all of our clients are housed and M‑Files pulls from this database for us.
March 15, 2022
M-FIles as metadata machine and efficiency producer
- ERP
- eSigning
- Client portals
- eMail
- external client / contact information service
Connection to our ERP brings us vital metadata. eSigning gives us multiple benefits in our contract management. When integrating M-Files into our multiple client portal solutions we may store client files in one platform, however provide it as multiple views back to clients. eMail is clear automated archiving based on "ticket number" i.e. by engagement of the specified job. We use M-Files also in our KYC/AML process integrating this with our external client/contact information database we may offer automated updates like in Ultimate Beneficial Owners. To name a few use cases.
March 14, 2022
MPS: Measurable time savings enabled by document and information management with M-Files
- MS Dynamics
- Recruitment system Laura
I have not been working in the integration processes. But I've understood it was not any challenge. MS Dynamics and M-Files: CRM customer data provides access to offers, contracts, coaching documents, and other customer-related documents in M-Files. Laura: Documentation related to the applicant data is transferred to M-Files.
- Industrial asset mgmt systems (SAP, etc) - benefits are enriched data and well it's just necessary.
- Industrial asset mgmt systems (SAP, etc) - benefits are enriched data and well it's just necessary.
Integrations were by and large easy to implement using a ready-made service bus component. Custom code was required, but it was simple to create and deliver without much hassle. Some API documentation improvements would be met with gratitude by the dev teams, that is for sure.
March 11, 2022
You are on the right path to a user-friendly product
Full automation.
March 10, 2022
M-Files - Easy document management, easy life.
- Sales and forecasting
- CRM and supplier list
It is too advanced. The depth of integration includes coding in Visual Studio and fetching JSON objects via API.
February 09, 2022
Great product to documentation
- Dynamics 365
- Microsoft Data Warehouse
- Frends ingeration platform
- Active Directory
Our integrations are very deep. All of our user information comes from AD. Dynamics 365 gives customer information to our M-files documents as metadata.
May 16, 2021
M-Files review
Score 7 out of 10
Vetted Review
Verified User
- Zeroclick. Works very well
Very difficult initially.
May 09, 2021
M-Files is best content management product
- Shared Folder
- Sharepoint
Integrations are just plug and play like but still when the more advanced configuration is needed it needs more knowledge to get it configured to these external systems.
June 09, 2020
M-Files is Great and Reliable for Our Hospital System's Policies and Forms. See What They Can Do for You!
- We have training linked to policies and forms for new associates and also they are linked to our Medical System so that they can be easily accessed.
- In November we are rolling out a new Electronic Medical Record system (EPIC) and we are currently working on the developing records within M-Files for the rollout.
We are still working on integrating for the rollout of EPIC and everything so far has been very easy. There are many advantages, such as duplicate files can be seen by the end-users. We can preload the documents in the "working" state until we go live.
June 02, 2020
M-Files has my recommendation
- Nepton (is used for work hour reporting)
- Sonet (financial system)
We used to input our project and production data into different systems, but now everything goes through M-Files. I don't know how difficult that was to achieve.
May 22, 2020
M-Files Review
- Active Directory
Does not work with our AD structure, so user groups are manually maintained, which is one of our pain-points.
- ERP database for document metadata (properties)
- None other than ChronoScan... but I doubt that is that is why you were asking that question.
- ChronoScan + M-Files works well, thought the learning curve can be a little overwhelming.
- Internally developed CRM
- Active Directory
- Identity Provider
We have integrated with Active Directory and with an internal CRM to build out non-document objects such as the Employee object of the Client object to allow us to relate documents and administer permissions. This reduces the amount of data entry needed as the data is automatically dumped to a SQL Staging table and read into M-Files regularly. Changes can also be fed back to the staging table to be written back to other systems as needed.
- Active Directory
- SQL tables
- Okta
Some of the configurations that we've done for our system have taken years to accomplish just as we had IT employee transitions. With the organization's vision adaptations really require ingenuity to create the best solution for a stable experience. I encourage anyone to reach out to M-Files for advice and demonstrations so this is an easy process as they have available resources and training which I highly endorse as worth the effort to have that open dialogue of what's possible.