TrustRadius Insights
M-Files is a versatile software that is widely used across various industries and departments. Users have reported significant …
Overview
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
N/A
Unavailable
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
185 people also want pricing
Alternatives Pricing
What is DocuWare?
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare…
What is Planview ProjectPlace?
Projectplace is a collaborative work management solution. The vendor says the product is built with teams of all sizes and complexity in mind, from virtual teams of five to entire global enterprises with tens of thousands of active users. It is also designed to incorporate waterfall and agile…
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate security and compliance.
The vendor's value proposition:
- EASE OF USE: M-Files increases productivity and improves work quality by making information easy to find and use.
- WORKFLOW AUTOMATION: M-Files increases consistency of work and reduces errors by automating workflows.
- COLLABORATION: M-Files enables superior customer experiences through a collaborative workspace.
- COMPLIANCE: M-Files reduces business risk by ensuring compliance.
M-Files is designed to improve business performance by helping people find and use information more effectively. Using artificial intelligence (AI) technologies, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories.
M‑Files Screenshots
M‑Files Integrations
- DocuSign
- AutoCAD
- AutoCAD LT
- ChronoScan
- Microsoft 365
- Google Workspace
- Salesforce CMS
- Microsoft Dynamics 365
- Adobe Sign
- Esri ArcGIS
- SAP
- Open Text eDocs
M‑Files Competitors
M‑Files Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | M-Files is available in 100+ countries through direct support or via the company's partner network. |
| Supported Languages | M-Files is available in 30+ languages: Albanian, Arabic, Bulgarian, Chinese (Simplified/PRC), Chinese (Traditional/Taiwan), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Macedonian, Mongolian, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese |
Frequently Asked Questions
Reviewers rate Availability highest, with a score of 9.1.
The most common users of M‑Files are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(147)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
M-Files is a versatile software that is widely used across various industries and departments. Users have reported significant improvements in document retention, retrieval, and collaboration. The software serves as a central repository for storing business-critical documentation, including customer data and agreements. It has helped organizations achieve a paperless office by archiving financial data and recording invitations to tender. M-Files has been instrumental in streamlining manufacturing operations, quality control systems, and corporate functions. It simplifies access to files and data from different databases and applications, improving search capabilities and facilitating workflow management. Users appreciate the high configurability of M-Files, enabling the creation of sophisticated systems for structured information. It is also utilized by individuals for managing business and personal documents, easily finding and organizing various types of files. M-Files has successfully been implemented in education institutions to organize and manage decades worth of contracts and contractual details. Risk intelligence analysts benefit from M-Files' AI support and metadata-driven properties when developing risk assessments. The software serves as a strategic DevOps platform and a main database for industrial asset management deployments. Additionally, it is relied upon for powerful workflow tools, allowing organizations to manage internal processes and support growth without additional staffing resources. Overall, M-Files provides efficient information and document management solutions across industries such as manufacturing, education, health, and social sectors.
Users commonly recommend M-Files for its security and affordability. They suggest trying it out and learning all its features to transform the way organizations operate. M-Files is recommended to organizations of all sizes and resources. Users appreciate the convenience of file sharing and the high-level security system provided by M-Files. They also recommend creating specific folders for each topic to enhance organization. Additionally, new users are encouraged to try M-Files.
Another common recommendation is due to M-Files being a next-generation intelligent content management platform. It is highly recommended by users, including business concerns and friends. They find it easy to use and almost bug-free, making it suitable for companies dealing with numerous files and documents. Suggestions include setting up low-hanging fruit in M-Files and utilizing online training materials. Effort should be put into information and document management models and architecture.
Furthermore, users highly recommend M-Files without second thought. They advise allocating sufficient time and resources for training and persuading colleagues for successful implementation. Users suggest trialing the M-Files solution before partnering with another Enterprise Content Management (ECM) vendor as adoption rate is critical for successful implementation. An improvement suggestion is to make the product OS and platform agnostic while implementing optional features into the standard version for a competitive advantage.
Overall, users recommend M-Files for its secure and affordable nature, its convenience in sharing files, its high-level security system, and its next-generation intelligent content management platform capabilities.
Attribute Ratings
Reviews
(26-50 of 50)Companies can't remove reviews or game the system. Here's why
May 13, 2020
Make it easier and safer
- CRM
- ERP
- e-Signature
March 18, 2020
M-Files Review
- Dynamics 365 and Noventia.
- Automated data collection and decrease on manual labour.
- Workflows and approval process.
March 18, 2020
Flexible tool for document and metadata management
- ERP system
- PDM system
- Customer portal
- Active directory
Integrations are one strength of M-Files. Interfaces are well planned and implemented. Easier than average to implement.
- Many Microsoft products, for example Microsoft forms
- Quentic
- Trello, which visualize my tasks in M-Files
The integrations were easy to achieve because M-Files has a good REST API documentation.
December 30, 2019
Superb Document Management System
- Salesforce.
- Infor LN.
- MS Sharepoint.
It wasn't difficult. Salesforce and Sharepoint use the default integration, with some minor changes. The most customized integration was to integrate our ERP, that is Infor LN. We needed to perform customizations, but we use their current API to execute it, with nothing different than a regular integration.
October 16, 2019
Good for file management and security; but not user friendly due to file view system
- MS Outlook - It provides quite easy by just a ''right click''.
- MS Powerpoint...same logic as above...has perfect integration
- MS Excel
- MS Word
It is quite easy as it is added to main interface as a new tab. Has main features and by used through ribbons.
August 09, 2019
An affordable and underestimated ECM platform
- Box
- Sharepoint
- Kofax
We have not integrated the platform with other third-party platforms yet but are investigating the use of CMIS standards to the integration with SharePoint as well as how we can implement direct importing through folder structures and documents that also integrating with Kofax TotalAgility.
July 12, 2019
Happy M-Files Review
- Microsoft applications. Saving documents directly to M-Files is quick and easy. Syncing M-Files metadata properties with Microsoft Word documents eliminates rework. Outlook allows users to email link directly to M-Files document, eliminating email attachments and duplicate copies.
- Adobe Acrobat. Signing and routing documents through workflows increases productivity and saves time.
Integration has been smooth so far. We have not integrated M-Files with an ERP system but hope to do so in the future. The system seems to integrate well with others and has an open API.
- ERP integration for work numbers and work hour reporting, invoicing and salaries.
- AD integration for employee information and access rights
- Email integration for customer correspondence.
Integrations have been quite flexible to implement. Integrations are never easy but with M-Files they are not so complex.
June 26, 2019
M-File and Quality Management
- None so far
- ERP
- Warehouse management
M-files reads information (like sales rows, deliveries, purchase rows, invoice headers, etc..) and we can then connect documents to these.
April 04, 2019
M-Files review
- Importing data from ERP-system to M-Files
- Importing data from Solidworks. With this integration, we are importing structured metadata directly to parts (imported from ERP to M-Files). We are managing revisions in Solidworks and when importing again to M-Files a new revision is created to M-Files. This integration helps us to share data from design to organization and users can find reliable data that they can trust. Earlier the correct revision was difficult to find.
October 15, 2018
Empower yourself with content, information and process
- We have integrated M-files with core ERP e-automate and SalesForce replicating vendor, customer, project and contract data to M-Files providing a single source for core data.
- With our customers we have integreated with an endless lidt of databases: MS Dynamics, Sage, NetSuite, and CYMA just to name a few.
- The advantages include; a single source for data across the organization that minimizes data entry errors and reduces clicks when entering data.
Integrations can be as simple as retrieving data from a database, sending information to a database, changing workflow state based on data from the ERP, HR or Manufacturing database. The ability exists to further integrate directly into a database application through its API allowing the users to search directly from their database application.
October 12, 2018
M-Files is great!
- SalesForce
- SharePoint
- E-Automate
We have an API level integration with all 3 software. The integration was incredibly easy to manage.
October 12, 2018
Pleasantly pleased couldn't be happier with program
- Fabtrol database
It department was involved in this process with the M-files team
September 28, 2018
M-Files Rocks!!!!
- Microsoft office integration - with Word-Excel-Outlook... I use these for saving to M-Files. or to create templates for proposals
I didn't do the integration.. but the end user part is simple.
September 25, 2018
M-Files review
- Yes. We use the API to create/update object data and to insert documents directly into various vaults.
- An example is we automatically upload on-boarding documents from our on-boarding system directly into our Personnel Vault. We also take or ERP HR data and create/update our Employee object.
September 24, 2018
M-Files saved us from a document conversion nightmare
- Only ChronoScan, that was provided by M-Files support.
September 21, 2018
A wonderful document management system.
- Microsoft Office is the only system we have integrated M-Files with.
With the M-Files plug-in installed, we can save files right to M-Files from any Microsoft Office application. This was really easy to achieve.
September 21, 2018
Look Ma, No Hand[ler]s
- Outlook - not a lot of benefit, but we hope to see more integration in the future.
- Word - I don't know how I ever survived without M-Files integration with Word. I often receive revised docs without redline and use the integration to compare docs with historical copies. The 'insert property' feature saves me so much time with addressing renewal letters.
September 07, 2018
Why M-Files will make you Smile!
- In house applications that pull customer information and transaction information.
Some development was done by M-Files and some in house. There was probably some level of difficulty we experienced because we switched our business analyst during the project so some sense of scope or knowledge transfer was lost. Once we were on the same page, it was not a difficult integration though.
September 07, 2018
M-Files is a great problem solving solution
September 05, 2018
M-Files - Allows you to search for what you need wihout knowing where it's located.
- Pilot has been limited to loading paper documents directly into M-Files. The transition from paper to electronic files has improved access to data and simplified/sped up searching.
- Next phase includes transitioning Papervision digital files into electronically searchable documents located into M-Files for easy access, search, storage and version control.
- Organization-wide implementation in 1-2 months will include integration with Outlook, SharePoint, OneDrive and shared-network drives. This will make data, documents easier to access, search ... using the IML Tool toed to all of these systems.
Our Pilot has been limited to loading paper documents directly into M-Files 2016, which was very easy. The next phase will include upgrading to M-Files 2018 and implementing the IML Tool. We expect this transition to be easy, too since we'll be integrating with systems IML was specifically designed for.
September 03, 2018
Great value
- Internal databases and file shares
The integration was not very deep, and it worked very seamlessly
- Outlook - this is awesome!
- File folders - you can you use the m: drive this super easy to understand! Any user can easily use this