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OpenText ALM/Quality Center

OpenText ALM/Quality Center
Formerly Micro Focus ALM/Quality Center

Overview

What is OpenText ALM/Quality Center?

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

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Recent Reviews

TrustRadius Insights

HP ALM, previously known as Quality Center, is a widely-used ALM solution that caters to the needs of R&D teams across organizations. With …
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HP ALM

7 out of 10
November 30, 2017
Incentivized
HP ALM is being used by the various teams in IT department. It's mainly used for Test Management and Defect Management.
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Pricing

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What is OpenText ALM/Quality Center?

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Jira Software?

JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.

What is Planview AgilePlace?

AgilePlace is a project management solution built around flexibility, data-driven analytics, and workflow automation. The software was acquired by Planview in December 2017 to expand that company's capabilities.

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Product Details

What is OpenText ALM/Quality Center?

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

OpenText ALM/Quality Center Features

  • Supported: Application lifecycle management
  • Supported: Release and cycle management, with KPI and Scorecard
  • Supported: Requirements management (Business Process Models, Baselining, and Version Control)
  • Supported: Risk-based test planning and management
  • Supported: E-Signature solution
  • Supported: Application Lifecycle Intelligence
  • Supported: Automatic execution and result collection of UFT tests (UFT One, UFT Mobile and UFT Developer) and BPT tests
  • Supported: Automatic execution and result collection of other automated tests such as Selenium, through the Micro Focus Application Automation Tools (a Jenkins plugin)
  • Supported: Micro Focus Sprinter-integrated manual testing
  • Supported: WebRunner—Web-based client with manual and automated test execution, defect management and dashboard view capabilities
  • Supported: Client Launcher—Full-function Windows desktop client, installable without administrator privilege
  • Supported: Business Process Testing
  • Supported: Quality of Things—Offline/online test execution client on mobile devices
  • Supported: Quality Analytics (Reports and dashboards, cross-project reporting
  • Supported: Defect management
  • Supported: LDAP user authentication and SAML-based single sign-on (SSO)
  • Supported: AutoPass License Server (APLS) integration
  • Supported: Archiving wizard able to archive large amount of data for single or multiple projects
  • Supported: Team collaboration using Microsoft Skype for Business

OpenText ALM/Quality Center Competitors

OpenText ALM/Quality Center Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

Jira Software and Bitbucket are common alternatives for OpenText ALM/Quality Center.

The most common users of OpenText ALM/Quality Center are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(105)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HP ALM, previously known as Quality Center, is a widely-used ALM solution that caters to the needs of R&D teams across organizations. With its comprehensive features, it offers a complete ALM solution for collecting requirements, managing releases, executing test plans, and handling defect management. Users have the flexibility to write their own code using VBScript to meet their specific business requirements. The tool's scalability and support for clustering make it a robust solution for large-scale projects.

One of the key use cases of HP ALM is its effectiveness in managing projects following a waterfall methodology. It serves as a centralized repository for storing requirements, estimates, test scenarios, and tracking project status. The tool also allows for traceability between requirements, tests, and defects, providing transparency and facilitating informed decision-making for higher management.

Another common use case of HP ALM is within agile teams that use Jira for tasking and requirement management. In this scenario, HP ALM is leveraged for test management, enabling teams to create test cases and execute them while keeping their requirements and tasks in Jira. This integration ensures seamless collaboration between different teams and streamlines the overall testing process.

HP ALM also prominently features as a bug lifecycle management tool that integrates with other HP testing tools for automated testing. It helps QA teams maintain full traceability of requirements, tests, and bugs. Developers can easily update raised bugs and follow test steps for issue investigation. Additionally, reports generated from HP ALM can be shared with the project team to aid in decision-making.

Overall, HP ALM serves as a comprehensive solution for managing testing activities from start to finish. Its core capabilities like release planning, requirement management, test execution, and defect tracking make it valuable across various departments and industries. Whether it's managing defects in regression testing or monitoring and controlling workflow processes, HP ALM proves to be an essential tool for many organizations aiming to ensure code quality and project success.

Efficient Test Suite Management: Users consistently praise HPALM for its ability to manage a mix of automation and manual test suites. They appreciate the seamless integration with HP automation tools like HP Unified Functional Testing and HP LoadRunner, which allows for streamlined execution of automated test suites and automatic maintenance of reports. The classification of test suites as manual or automated in HPALM is also highly valued, enabling managers to track progress in moving from manual to automated suites.

Comprehensive Test Management: Many users find HPALM an excellent tool for overall test management. They highlight its support for defining, managing, and tracking functional, performance, and security test suites in one centralized location. Reviewers appreciate that HPALM covers all aspects of test management activities, including creating and importing test cases, as well as snapshot capturing. The linking of defects to test runs is also highly regarded by users.

Integration with Development Tools: Several reviewers have found the integration capabilities of HPALM impressive. They mention that it supports devops implementation through interactions with development tools such as Jenkins and GIT. Furthermore, users appreciate that HPALM promotes team collaboration by integrating with collaboration tools like Slack and Hubot. The ability to integrate with any environment and source control management tool is particularly useful for testers who value traceability and links between source control changes, requirements, and tests. Additionally, the option to create defects directly from test cases in HPALM provides convenience for testers when reporting issues to developers.

Difficult User Interface: Several users have found the user interface to be confusing and unintuitive, which has made it difficult for them to navigate and complete tasks efficiently. They have expressed frustration with the placement of certain features and have struggled to understand how to use them effectively.

Lack of User-Friendliness: Many reviewers have expressed dissatisfaction with the product's overall lack of user-friendliness. They believe that the interface is not intuitive enough and lacks clear instructions or guidance on how to perform various tasks. This has resulted in a steep learning curve for new users and has hindered their ability to fully utilize the product's capabilities.

Negative Experience with Customer Support: A significant number of customers have reported negative experiences with the customer support provided by the company. They feel that their issues were not adequately addressed or resolved in a timely manner, leading to frustration and disappointment. Some users even mentioned encountering unhelpful or dismissive responses from customer support representatives, further exacerbating their negative experience.

Users highly recommend ALM for test management and bug tracking, as it is considered a modern and good software for testing and Application Life cycle Management. ALM is seen as a complete tool for testing with handy and useful customization options. It is recommended for build integration with Agile and Continuous integration tools. However, some users suggest that ALM could use some UI updates and recommend considering a cheaper alternative if not all features are needed. Nonetheless, users highly recommend ALM for managing and logging defects, tracking test cases, bugs, and creating automated test cases. They also recommend demoing ALM for both business and technology users. ALM is seen as a solid tracking tool for data requests and change management activities. Users highly recommend using ALM for maintaining software test plans and executions. Furthermore, ALM is considered a great tool for keeping track of requirements, testing, and defect tracking, which helps in improving project quality. Users suggest having IT-literate employees assigned to ALM and recommend hiring experienced consultants for setup and mentoring. Finally, users highly recommend ALM for evaluating a Test Management Tool.

Attribute Ratings

Reviews

(26-31 of 31)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
HP Quality Center was used to document test cases, track what versions of SW/HW test cases were run on, and to create test reports for both internal and external entities.
  • Easily create database for test cases.
  • Easily breaks down large tests into steps for better documentation and to easily reproduce tests from team member to team member.
  • Look/feel of tool was old - not sure what version was used in company, however, it had what seemed to be older Windows 98 type panels, icons, etc.
  • Test reports difficult to create.
  • Difficult to sort database by tester, owner, etc., - would be beneficial for scheduling/planning purposes.
HP Quality Center is well suited for documentation. It is less appropriate for test reports and planning test strategy for some products/releases.
Brad Jennings | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HP Quality Center is used to store and execute test scripts. I am leading an effort to streamline our testing efforts, which includes integration to Worksoft and integration to SAP Solution Manager. The tool is the enterprise tool for our company. However, many groups that are using an agile methodology do not use the product.
  • Requirements Traceability
  • Integration with other tools
  • Reporting for testing
  • Pricing & Licensing
  • Support
  • User Management

HP Quality center is well suited for a traditional, waterfall methodology. It is also useful for large implementations where many applications and teams need to be involved. The requirements traceability feature works well, in conjunction with the reporting capabilities, to ensure testing is complete and successful.

HP Quality Center works well with SAP Solution Manager to help streamline testing efforts. It includes requirements traceability, change analysis and semi-automatic test set creation.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
HP Quality Center is used as one place for all test management activities. All the stages of test life cycle are covered. It includes documenting test plan, test cases, test scripts, requirement to test cases tractability matrix, test execution management as well as test defect management. Along with HP QC, we use HP QTP to manage all the test automation needs. It has helped us streamline the test process and help achieve satisfaction and joy for our clients by delivering quality products.
  • Test Plan Management
  • Test Case/ Script Management
  • Test Execution for automation and manual test cases
  • Defect Management
  • Traceability of test assets
  • Test Reporting
  • Remote access to HP QC is slow and can be looked at
  • Open architecture is a good feature but not very user friendly.
Good for Test Management where test team size is more than one person. It is helpful for any project which gives importance to quality of the product delivered to the client.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used HP QC/ALM primarily in the QA Department, although the business analysts and project managers leveraged information that was generated out of QC/ALM. We were still able to use all of the different modules though, as QA added all requirements to the Requirements Module.

As Royal Caribbean is a very large company with many verticals running simultaneously, it provided QA leads, managers, project managers and business stakeholders a one stop shop in understanding the progress being made of any of the projects happening that were in the QA cycle. Less time was used generating manual reports in spreadsheets and disseminating them via email by implementing the Dashboard module and making the dashboards available to all stakeholders so that they could at any time, at a glance, understand the status of any given project in QA.
  • One of the most important aspects of QA/ALM is the total trace-ability that it can perform: Test Case to Requirement, Requirement to Release, Cycle to Release. May products try to to this and in some cases accomplish it, but its usually at the standard level; Test Script to Requirement. They don't trace back to specific releases, or cycles within that release.
  • Multiple variations on a single test script: At RCL you don't just test a function one time. You need to test it multiple times to take into consideration different brands, locations and agency types. QC allows the user to write a single scripts, but add in variations that will, when imported into the Test Lab, creates multiple versions of that script that needs to be run, with each having its own variation and results, while only having to maintain a single when requirements or functions change.
  • Reporting is very flexible and allows the user to query just about anything they need to, which is very important when generating the dashboards for stakeholders. Different Stakeholders want to see different things, and this platform allows that to be done much easier the with spreadsheets of other products that are available in the marketplace.
  • Licenses: The license structure can be very confusing and very expensive if you don't understand your usage needs. They are also not very flexible so take extra time upfront understanding your needs as you will be stuck with that for the next year.
  • Support: I have used QC in some form or fashion since it was owned by Mercury, and over time the call in support has gotten worse and harder to use. 1st, the skill level of the different support specialists varies greatly. You may have to call back a few times before you get someone who really understand the problem and can assist you. It was not like this when it was still Mercury. Also, because the support is tied to your licenses again it makes it difficult to get help quickly, unless you want to spend LOTS of money. Again when it was Mercury I could call in, give them my company specifics and start getting support right away.
In small IT shops, the cost greatly outweighs the benefits. The same is to be said at a very large shop. A mid-sized company seems to be the sweet sport of HP QA/ALM.
John Berek | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
ResellerIncentivized
We use HP Quality Center for our internal testing and we configure QC/ALM for our clients. HP QC is a fully functional software lifecycle tool, but it is strongest in its test management capabilities. We further extend its functionality by adding on a custom layer of coding that enhances its features and brings advanced functionality to the tool.
  • Test Case and Run Management
  • Requirements Management
  • Release and Cycle Management
  • Defect Management
  • Flexibility
  • Interface
HP Quality Center is well suited to any company looking for a robust and full fledged application lifecycle management tool. Once extended by the tools that Tx3 Services provides, HP QC is an excellent choice for any company looking to control and track requirements, tests, runs, defects and more. It may be less appropriate for smaller companies who cannot afford the "Top-Shelf" software.
December 01, 2015

'Quality' Center Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the software to create, edit and track test plans and test cases. We also upload requirements to HP Quality Center and attach them to the appropriate cases to ensure coverage and to ensure that they pass validation. HP Quality Center is also used for defect tracking purposes. It is a widely used tool by internal employees as well as external vendors.
  • Easy to use for defect creation and tracking from opening to close.
  • Easy to create test plans and test cases within the software.
  • Easy to pull status reports.
  • Easy to import and export test cases from Excel.
  • Clients running on IE will crash randomly.
  • No easy way to export cases from HP Quality Center Test Lab.
  • HP Quality Center runs slowly at times.
What is the main purpose of using the product? If it is going to be used for test plan, test case and defect creation, HP Quality Center is a good product to use. If you are looking more for report creation, this may not be the best product to use. This is a good tool to use if you have hundreds of test cases.
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