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OpenText ALM/Quality Center

OpenText ALM/Quality Center
Formerly Micro Focus ALM/Quality Center

Overview

What is OpenText ALM/Quality Center?

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

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Recent Reviews

TrustRadius Insights

HP ALM, previously known as Quality Center, is a widely-used ALM solution that caters to the needs of R&D teams across organizations. With …
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HP ALM

7 out of 10
November 30, 2017
Incentivized
HP ALM is being used by the various teams in IT department. It's mainly used for Test Management and Defect Management.
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Pricing

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What is OpenText ALM/Quality Center?

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Jira Software?

JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.

What is Planview AgilePlace?

AgilePlace is a project management solution built around flexibility, data-driven analytics, and workflow automation. The software was acquired by Planview in December 2017 to expand that company's capabilities.

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Product Details

What is OpenText ALM/Quality Center?

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

OpenText ALM/Quality Center Features

  • Supported: Application lifecycle management
  • Supported: Release and cycle management, with KPI and Scorecard
  • Supported: Requirements management (Business Process Models, Baselining, and Version Control)
  • Supported: Risk-based test planning and management
  • Supported: E-Signature solution
  • Supported: Application Lifecycle Intelligence
  • Supported: Automatic execution and result collection of UFT tests (UFT One, UFT Mobile and UFT Developer) and BPT tests
  • Supported: Automatic execution and result collection of other automated tests such as Selenium, through the Micro Focus Application Automation Tools (a Jenkins plugin)
  • Supported: Micro Focus Sprinter-integrated manual testing
  • Supported: WebRunner—Web-based client with manual and automated test execution, defect management and dashboard view capabilities
  • Supported: Client Launcher—Full-function Windows desktop client, installable without administrator privilege
  • Supported: Business Process Testing
  • Supported: Quality of Things—Offline/online test execution client on mobile devices
  • Supported: Quality Analytics (Reports and dashboards, cross-project reporting
  • Supported: Defect management
  • Supported: LDAP user authentication and SAML-based single sign-on (SSO)
  • Supported: AutoPass License Server (APLS) integration
  • Supported: Archiving wizard able to archive large amount of data for single or multiple projects
  • Supported: Team collaboration using Microsoft Skype for Business

OpenText ALM/Quality Center Competitors

OpenText ALM/Quality Center Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

Jira Software and Bitbucket are common alternatives for OpenText ALM/Quality Center.

The most common users of OpenText ALM/Quality Center are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(105)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HP ALM, previously known as Quality Center, is a widely-used ALM solution that caters to the needs of R&D teams across organizations. With its comprehensive features, it offers a complete ALM solution for collecting requirements, managing releases, executing test plans, and handling defect management. Users have the flexibility to write their own code using VBScript to meet their specific business requirements. The tool's scalability and support for clustering make it a robust solution for large-scale projects.

One of the key use cases of HP ALM is its effectiveness in managing projects following a waterfall methodology. It serves as a centralized repository for storing requirements, estimates, test scenarios, and tracking project status. The tool also allows for traceability between requirements, tests, and defects, providing transparency and facilitating informed decision-making for higher management.

Another common use case of HP ALM is within agile teams that use Jira for tasking and requirement management. In this scenario, HP ALM is leveraged for test management, enabling teams to create test cases and execute them while keeping their requirements and tasks in Jira. This integration ensures seamless collaboration between different teams and streamlines the overall testing process.

HP ALM also prominently features as a bug lifecycle management tool that integrates with other HP testing tools for automated testing. It helps QA teams maintain full traceability of requirements, tests, and bugs. Developers can easily update raised bugs and follow test steps for issue investigation. Additionally, reports generated from HP ALM can be shared with the project team to aid in decision-making.

Overall, HP ALM serves as a comprehensive solution for managing testing activities from start to finish. Its core capabilities like release planning, requirement management, test execution, and defect tracking make it valuable across various departments and industries. Whether it's managing defects in regression testing or monitoring and controlling workflow processes, HP ALM proves to be an essential tool for many organizations aiming to ensure code quality and project success.

Efficient Test Suite Management: Users consistently praise HPALM for its ability to manage a mix of automation and manual test suites. They appreciate the seamless integration with HP automation tools like HP Unified Functional Testing and HP LoadRunner, which allows for streamlined execution of automated test suites and automatic maintenance of reports. The classification of test suites as manual or automated in HPALM is also highly valued, enabling managers to track progress in moving from manual to automated suites.

Comprehensive Test Management: Many users find HPALM an excellent tool for overall test management. They highlight its support for defining, managing, and tracking functional, performance, and security test suites in one centralized location. Reviewers appreciate that HPALM covers all aspects of test management activities, including creating and importing test cases, as well as snapshot capturing. The linking of defects to test runs is also highly regarded by users.

Integration with Development Tools: Several reviewers have found the integration capabilities of HPALM impressive. They mention that it supports devops implementation through interactions with development tools such as Jenkins and GIT. Furthermore, users appreciate that HPALM promotes team collaboration by integrating with collaboration tools like Slack and Hubot. The ability to integrate with any environment and source control management tool is particularly useful for testers who value traceability and links between source control changes, requirements, and tests. Additionally, the option to create defects directly from test cases in HPALM provides convenience for testers when reporting issues to developers.

Difficult User Interface: Several users have found the user interface to be confusing and unintuitive, which has made it difficult for them to navigate and complete tasks efficiently. They have expressed frustration with the placement of certain features and have struggled to understand how to use them effectively.

Lack of User-Friendliness: Many reviewers have expressed dissatisfaction with the product's overall lack of user-friendliness. They believe that the interface is not intuitive enough and lacks clear instructions or guidance on how to perform various tasks. This has resulted in a steep learning curve for new users and has hindered their ability to fully utilize the product's capabilities.

Negative Experience with Customer Support: A significant number of customers have reported negative experiences with the customer support provided by the company. They feel that their issues were not adequately addressed or resolved in a timely manner, leading to frustration and disappointment. Some users even mentioned encountering unhelpful or dismissive responses from customer support representatives, further exacerbating their negative experience.

Users highly recommend ALM for test management and bug tracking, as it is considered a modern and good software for testing and Application Life cycle Management. ALM is seen as a complete tool for testing with handy and useful customization options. It is recommended for build integration with Agile and Continuous integration tools. However, some users suggest that ALM could use some UI updates and recommend considering a cheaper alternative if not all features are needed. Nonetheless, users highly recommend ALM for managing and logging defects, tracking test cases, bugs, and creating automated test cases. They also recommend demoing ALM for both business and technology users. ALM is seen as a solid tracking tool for data requests and change management activities. Users highly recommend using ALM for maintaining software test plans and executions. Furthermore, ALM is considered a great tool for keeping track of requirements, testing, and defect tracking, which helps in improving project quality. Users suggest having IT-literate employees assigned to ALM and recommend hiring experienced consultants for setup and mentoring. Finally, users highly recommend ALM for evaluating a Test Management Tool.

Attribute Ratings

Reviews

(1-25 of 31)
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Sudheer Thokala | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Negative impact on the first year of adoption where it eats most of revenue for licensing , migration, trainings, adoption, process definitions.
  • Positive impact from second year where your will have good ROI
  • we have migrated from other tool with $500k saved after 2 years
Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • ALM/QC has allowed for quick, traceable turnaround on relatively simple tasks
  • ALM/QC allows us to achieve our business objective of always being able to refer to a documented ticket for work being done.
  • ALM/QC navigation is not the easiest, so this aspect of the product has caused great frustration among new users.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • We have much better visibility into the progress of our monthly releases and can get ahead of risks so we can launch releases on time whether its by applying more resources or scaling back a release.
  • It helps us stay on the same page and document our work within items.
  • Our centralized team that manages quality control testing helps us manage release processes since all of their work is within HP Quality Center.
November 06, 2018

QA Quality

Dishank Vishnoi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Complete coverage of Test Cycle.
  • Excellent Test execution and Defect tracking coverage.
  • No such negative impact. Only thing is, there has not been too much enhancement. It is more or less having the same old features. Not much innovation found over the years.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Quality Center has greatly helped and done its own job in evaluating and reporting defects. It has helped in tracking some of the oldest issues logged and continued to keep track of them. This is an excellent feature and has great database capabilities. This has helped us reduce defects and spend any invaluable efforts in duplicate work.
  • It has had a negative impact when it comes to logging defects in quantity. It does not have a mechanism to save defect templates. This takes a lot of time of testers and they tend to lose focus. It sometimes gets frustrating and the team tends to sit on defects and log them at the end of the day. This may cause them to forget some of the issues.
  • Quality center does a great job for automation tests. It can be used in integration with QTP and SEE Test to run the tests.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We are able to maintain trace-ability effectively using this tool which helps us in improving quality while keeping low the cost of quality. Requirements, Test Plan and Test Lab are most used modules by our teams.
  • We are able to maintain our test suites very well which is mix of manual + automation.
  • Since automated scripts are created in HP UFT , it lead to easy maintenance of automated scripts, suites & test results.
  • With its integration with Jenkins , helping us in achieving Continuous integration which ultimately helps us in reducing time to market.
  • Since most of the team members are novice, extensive documentation and tutorials of HP ALM helps in reducing the learning curve. Team members were able to learn this tool while working & no separate training was provided.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Positive impact on testing cycle as it pops up and tracks current status of defects management
  • You go from creating your test cycles, test campaigns, specifying your business requirements, to creating test scenarios. Optional tools like HP Sprinter can be used to record your test scenarios, and the script will be helpful for the persons in charge the testing.
  • Integration with SAP: from solution manager solution documentation to SAP ECC, there are many connectors out there that can be used to transfer data from and to HP ALM.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Positive impact as it keeps projects organized.
  • Negative - it sometimes becomes an overhead if we are tracking smaller projects and changes.
  • Customized reports are an integral part of an organization. We cant expect that QC is used at every level in an organization. It needs to have a reporting for users who cant access QC in an organization in a web format so that anyone can access in real-time.
  • Add an option to copy/clone defects or store defect templates to prevent duplicate efforts.
Sourav Halder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Enables and compels users to use this tool for all kind of QA activities, thus providing a global mechanism for Testing.
  • Complete coverage of Test Cycle.
  • Excellent Test execution and Defect tracking coverage.
  • No such negative impact. Only thing is, there has not been too much enhancement. It is more or less having the same old features.Not much innovation found over the years.
November 30, 2017

HP ALM

Midhun Prabha | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Positives are the ability to manage the test cases and defects and pulling custom reports for both.
  • Negatives are having to take a considerable amount of time coming up with custom reports.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Positive impact - have been always been able to track the defect SLAs and resolve them in a timely fashion and have the business objectives met on time.
  • Negative impact - it could have development tasks added to meet the SLAs on the development and other project deadlines.
  • Negative impact - it does not flexibly encourage various methods of software development - like agile and waterfall and hybrid.
Derek Wallis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It has made the whole QA process more professional and robust - long gone are the days of using spreadsheets to record and track progress.
  • It is expensive and the different licence types need to be investigated fully to understand the best option.
  • The different modules and add-ons allow it to be configured to suit the end user needs.
Tina M. Musso | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • By developing a single template for use across all divisions, common training, ease of reporting, and consistent use is gained by the enterprise. This meets many requirements imposed by regulators as well as reducing costs for support, integration and training.
  • With consistency, we are able to develop regression tests and automate them efficiently. Having a regression suite ensures that code deployment does not break existing code. Once new capabilities are introduced into production, these functional tests can be added to the regression suite and automated for future use.
  • As the environment grows, the need to support multiple testing applications is reduced. ALM is scalable. As the number of projects and users increases, adding additional database or application servers is easily managed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • HP ALM had surpass the numbers we originally foretasted when we brought the solution in-house. We managed and delivered numerous applications using this platform that included hundreds of releases, thousands of test cases and execution and thousands of bugs.
  • HP ALM has helped us in keep compliance with many regulations our organization has to comply with in a life science industry
  • HP ALM has fasten the releases and time to market the new applications. Its a key tool in our arsenal and our methodology and used globally. It provided the governance needed to reach next level.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • We have faster delivery of products with high quality and significantly less labor costs.
  • Improved operational efficiency by measuring and reporting key performance indicators (KPIs).
  • Best practices can be shared across multiple divisions and lines of businesses. This provides a good start for new projects and prevents reinventing the wheel all the time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Facilitates the project team members to easily do the handling and tracking of all test activities in a unified system, so no more spreadsheets or out of time status. All is tracked in real-time when testers keep executing and logging test results and defects in ALM.
  • For large enterprises where multiple implementation or enhancement projects will take place during the upcoming years, HP ALM is a great investment. The licensing price might be high but it will save a lot of time and headaches for project managers when dealing with testing phases and defect tracking.
  • For smaller companies where not many projects will be planned during the coming years it might not be the best investment. The licensing is not cheap and if they are planning to use it for a few projects, the investment will not pay for itself. So it's better find some other solutions or even a good set of organized spreadsheets or MS SharePoint folders to track testing.
Abbas Virji | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Keeps all defects in one place - searching a defect could take a long time.
  • As I said - the compact design is very efficient.
  • The speed of working on the app is very good - unlike a web application like JIRA.
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