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OpenText Network Node Manager i (NNMi)

OpenText Network Node Manager i (NNMi)
Formerly Micro Focus Network Node Manager i

Overview

What is OpenText Network Node Manager i (NNMi)?

OpenText Network Node Manager i is a network management platform acquired by Micro Focus from Hewlett-Packard Enterprise, and now supported by OpenText.

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Recent Reviews

TrustRadius Insights

Users have found the product to be incredibly helpful in managing their customer relationships and improving communication. The …
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Pricing

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What is OpenText Network Node Manager i (NNMi)?

OpenText Network Node Manager i is a network management platform acquired by Micro Focus from Hewlett-Packard Enterprise, and now supported by OpenText.

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is OpenText Network Node Manager i (NNMi)?

OpenText Network Node Manager i is a network management platform acquired by Micro Focus from Hewlett-Packard Enterprise, and now supported by OpenText.

OpenText Network Node Manager i (NNMi) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(22)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found the product to be incredibly helpful in managing their customer relationships and improving communication. The user-friendly interface and ease of use have been praised by customers, who have found it simple to navigate and implement into their workflow. Being able to track and analyze sales data has been a valuable feature for businesses, as reviewers have mentioned that it helps them make informed decisions. Additionally, users have reported that the product has increased their productivity by streamlining their workflow and automating repetitive tasks. They appreciate that the customization options allow them to tailor the product to their specific business needs. The reporting capabilities of the product have also been well-received, providing users with valuable insights into their business performance. Integration with other tools and platforms has been seamless and efficient, according to users, making it easy to connect with existing systems. The prompt and helpful customer support has been commended by customers, who appreciate the assistance offered by the service team. Reviewers have also praised the product's scalability, noting its ability to grow with their business needs. Finally, users have shared positive experiences of the mobile app, which enables them to access and update information on the go, enhancing their productivity even further.

Well-Designed and Intuitive User Interface: Many users have expressed satisfaction with the product's user interface, noting that it is well-designed and intuitive. They find it easy to navigate and perform tasks quickly, enhancing their overall user experience.

User-Friendly Interface: Numerous reviewers have praised the product for its user-friendly interface. They describe it as intuitive and easy to use, allowing them to easily understand and interact with the various features of the product.

Responsive Customer Support: Users appreciate the helpfulness of the customer support provided by the company. They have found customer service to be reliable and responsive, which proves valuable when users encounter issues or require assistance while using the product.

Confusing User Interface: Several users have expressed frustration with the product's user interface, stating that it is confusing and not intuitive. This has made it difficult for them to efficiently perform tasks and navigate through the system.

Unhelpful Customer Support: Some users have reported a negative experience with the customer support provided. They have found the support team to be unhelpful, as their inquiries or issues were not resolved satisfactorily. This lack of assistance has left these users feeling frustrated and unsupported.

Overall Poor Value for Price: A number of reviewers have voiced their dissatisfaction with the product, claiming that it does not provide good value for its price. These users feel that they are paying too much for what they are getting in return, indicating that they perceive the product to be overpriced or lacking in quality compared to its cost.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Rekha Yadav | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using [Micro Focus Network Node Manager i (formerly HP Network Node Manager)] [over the] last 6 years when it was HP's product and the primary purpose of Network Node Manager was to monitor our customer's network infrastructure fault and performance monitoring and reporting. It was being used by network practice and support department and monitoring team as well.
  • Fault and Performance Monitoring
  • Performance Reporting
  • Alerting and Flexible threhsolds
  • Product stability
  • Micro Focus still using older technology
  • Unavailability of APIs for 3rd party interaction
  • no out of the box integrations with 3rd party systems
[Micro Focus Network Node Manager i (formerly HP Network Node Manager)] is like you implement it, setup monitoring and alerting and forget it forever until any major activity is there and that is possible because of the product's stability. Another reason for product stability is less features as compared to other vendor tools and its own inbuilt database.
  • Fault and Performance Monitoring
  • Performance Reporting via iSPI
  • Network Topology with Tenant View
  • Our network SLA are under prescribed values
  • Capacity planning was possible with the help of reports availability
  • API option is still missing and hence unable to leverage PowerBI and advanced reporting tools.
Even though there are many products in the market such as from Solarwinds, CA Spectrum (no DX Spectrum), PRTG that offers similar or even with more flexibility the fault and performance monitoring still Micro Focus is a very nice tool when it comes to Scalability and Stability with all necessary monitoring coverage. There is no external database required and hence less issues with integration.
SolarWinds Network Performance Monitor (npm), PRTG Network Monitor, DX Spectrum (formerly CA Spectrum)
Nikhil Kumar Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Micro Focus Network Node Manager i is being used by our end customers for their Network infrastructure monitoring such as routers, switches, loadbalancers, firewalls. There are some appliances also which are being monitored by Network Node Manager using SNMP protocol. This product is being used by the network team to keep an eye on their entire organization network fault and performance monitoring.
  • Network Fault and Performance Monitoring
  • Fault Tolerant
  • Distributed Architecture
  • Stability in operations
  • More out of the box monitoring parameters features
  • Improved GUI
  • Independent reporting functionality within NNMi
Micro Focus Network Node Manager i is well suited when it comes to full fledged Network infrastructure monitoring using standard protocols such as ICMP, SNMP. NNMi can handle a good amount of devices load in a single server hence I prefer this tool very much as compared to other vendor tools in the market.
There are some improvement areas such as more out of the box parameters, GUI experience etc.
  • Network Fault and Performance Monitoring
  • Resiliency and Architecture
  • Product Stability when it comes to bulk of devices
  • Improved Network Monitoring Experience
  • Business stability has increased by using this product due to proactive monitoring capabilities
  • Capacity Planning has improved due to out of the box reports availability
Micro Focus comes with in built database for store its raw polled data from network devices and hence it is preferred tool compared to others since other tools requires additional efforts and cost involved as compared to Micro Focus. Also the stability of the product is vey much high as compared to other tools and that is again due to less overhead on Database Management.
SolarWinds Network Performance Monitor (npm), LogicMonitor, DX Spectrum (formerly CA Spectrum)
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We use NNMi to monitor our entire network of 8,000 nodes. We create automatic tickets to SM based on some specific alarms detected by the software. Our NetOps group uses the tool along with our network operations center. We use it as a troubleshooting tool and also as a capacity and performance planning tool.
  • Network infrastructure monitoring.
  • Interface monitoring.
  • Flow monitoring.
  • QoS.
Support at Micro Focus is just plain and simple terrible. The tool is fairly hard to configure and upgrades are long and arduous which makes product upgrade a nightmare. Although the documentation can sometimes claim that the product does something specific, you might discover that it is very limited in what it can actually do. An example of that is QoS for which not a lot of usual flows are supported.
  • Upgrades are costly and very long.
  • Provided a view on what is happening in our network.
Support is long and arduous and often are unable to help resolve the issue. We often have to do escalations or duty manager to get things moved. Even with a technical account manager, we do not see much improvement from a support point of view. This is an area where Micro Focus has a lot of improvement to do.
David Batson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
We use HP NNM in production, demo, QA and DEV environments. We are an HP partner and reseller of HP NNM. HP NNM has the ability to give root cause analysis of network issues across the enterprise. It also has the ability to report on current network performance and trending data. The architecture of the product is simplified allowing the customer to implement only the items they need.
  • Automated network discovery. Simple discovery rules and granular settings across regions allow the user to manage what parts of the network are automatically discovered. The user also has a choice not to use automated discovery if they do not want it. They can add lists of devices by CSV file if needed.
  • Simple polling architecture. NNM has a single polling source allowing the customer to keep simple ACL rules allowing NNM access to devices across the enterprise. It also supports a hierarchical structure with multiple instances if needed by the user.
  • Out of box content. There are multiple dashboards available out of box with the different modules that can be added onto NNM. Key Performance Graphs include Top 10 device CPU utilization, Top 10 Interfaces with Errors, Top 10 Interfaces with packet drops, Top 10 QoS violators.
  • Layer 2 and Layer 3 network mapping. NNM is very good at automatically creating network topology maps. It allows the user to group nodes together showing small parts of the topology to entire regions for trouble shooting or NOC monitoring.
  • Most customers would like to see NNM get away from using some Java applets.
  • In environments where we see more than 10 different network device vendors in production, we see issues with L2 mapping. Different vendors use different L2 protocols. This can cause an issue with L2 discovery and mapping.

A less appropriate scenario is small networks. 50 devices or less. HP NNM is a world class enterprise network fault monitoring solution. Any organization with less than 50 network devices to monitor would find HP NNM is too expensive and too feature rich for their needs. Generally we find smaller organizations just need up/down monitoring. NNMi does MUCH more than that.

Any organization with 100 or more network nodes would find NNMi to be a valuable solution for their network monitoring needs.

  • HP NNM is very good at producing root cause analysis. MTTR is reduced with NNM.
HP Operations Manager, HP Operations Bridge, HP Operations Orchestration
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