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OpenText Service Manager Reviews
OpenText Service Manager

OpenText Service ManagerFormerly Micro Focus Service ManagerPricing

About TrustRadius Scoring9.0 out of 100

OpenText Service Manager Pricing Overview

OpenText Service Manager

OpenText Service Manager

N/A
Unavailable

What is OpenText Service Manager?

OpenText™ Service Manager (formerly from Micro Focus) is scalable service desk software powered by machine learning, analytics, and automation. It provides an ITSM platform for standardizing service delivery and support across the enterprise.

Offerings

  • Does not haveFree Trial
  • Does not haveFree/Freemium Version
  • Does not havePremium Consulting/Integration Services

Entry-level set up fee?

  • No setup fee

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OpenText Service Manager Alternatives Pricing

The following is a quick overview of editions offered by other software in similar categories

ServiceNow IT Service Management

$10,000
per year

Key Features

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  • Self-service tools (64)
    89.78%
    9.0
  • Organize and prioritize service tickets (66)
    88.29%
    8.8
  • ITSM reports and dashboards (61)
    88.05%
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  • Subscription-based notifications (62)
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    7.6

Jira Service Management

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  • Organize and prioritize service tickets (74)
    83.01%
    8.3
  • Service-level management (67)
    81.52%
    8.2
  • Change requests repository (63)
    73.19%
    7.3
  • Self-service tools (68)
    71.67%
    7.2

Freshservice

$19
Per Month Per User

Key Features

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  • Organize and prioritize service tickets (112)
    90.46%
    9.0
  • ITSM collaboration and documentation (93)
    86.52%
    8.7
  • Self-service tools (102)
    84.17%
    8.4
  • ITSM reports and dashboards (97)
    83.04%
    8.3