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OpenText SiteScope

OpenText SiteScope
Formerly Micro Focus SiteScope

Overview

What is OpenText SiteScope?

OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.

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Recent Reviews

TrustRadius Insights

Customization Options: SiteScope offers a wide range of customization options, including custom monitors with custom thresholds, timing, …
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Popular Features

View all 12 features
  • Threshold alerts (6)
    8.9
    89%
  • Application dependency mapping and thresholding (6)
    8.8
    88%
  • Out-of-the box templates to monitor applications (6)
    8.7
    87%
  • Application monitoring (6)
    6.1
    61%
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Pricing

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N/A
Unavailable

What is OpenText SiteScope?

OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Application Performance Management

Application performance management software monitors software to ensure performance and availability

8.1
Avg 7.6
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Product Details

What is OpenText SiteScope?

OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.

OpenText SiteScope Competitors

OpenText SiteScope Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.

Nagios XI, Zabbix, and Datadog are common alternatives for OpenText SiteScope.

Reviewers rate Virtualization monitoring highest, with a score of 9.1.

The most common users of OpenText SiteScope are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Customization Options: SiteScope offers a wide range of customization options, including custom monitors with custom thresholds, timing, polling, and more. Several users have praised the extensive customization capabilities of SiteScope, allowing them to tailor the monitoring system to their specific needs.

Alerting Capabilities: Users appreciate the ability to receive specific and data-filled alerts through email and text message capabilities. They also like that SiteScope allows for the inclusion of variables within these messages to provide a clear understanding of the alert. Many reviewers have mentioned this as a valuable feature that helps them stay informed about critical events in real-time.

Ease of Use: Despite its depth of customization options, SiteScope is considered easy to use by many users. They mention a short learning curve and feel that they can quickly master the system. This user-friendly interface has been highlighted by several reviewers as an advantage when it comes to effectively managing and monitoring their applications.

Limitation in monitoring physical components: Some users have expressed dissatisfaction with SiteScope as it does not monitor certain physical components such as power supplies, failed hard drives, and array controllers. This limitation may not meet the user's monitoring needs.

Lack of cascading alerting: Several reviewers have mentioned that the alerting system in SiteScope is an all or nothing type and does not offer the capability to configure alerts in a tiered manner. This lack of cascading alerting can be limiting for users who require more flexibility in their alert setup.

Absence of mobile application: Users have pointed out that SiteScope does not have a mobile application, which limits the options for receiving alerts to email and text messages unless integrated with another application. The absence of a dedicated mobile app may be seen as a drawback by some customers.

Users of the software have made several recommendations based on their experiences.

First, many users recommend the software as a reliable and stable solution for workflow automation and performance monitoring. They have found it to be an essential tool in managing their infrastructure and monitoring systems. With its active functionality, it has proven to be a valuable asset in their daily operations.

Second, some users suggest that Micro Focus is a highly demanded tool in the market for experienced individuals. They recommend starting with this software as a stepping stone for a career in automation and believe it offers a reliable future.

Lastly, users highly recommend the software as a good enterprise product for monitoring production-grade applications. They advise implementing it alongside the OMi solution for optimal results. However, some users also suggest considering alternate solutions, indicating that there may be other options worth exploring.

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Oscar Narváez Del Rio | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SiteScope is a threshold event-based platform the allows real-time visualization for IT infrastructure, applications, and services. SiteScope is structured to pull information from many different sources being agent-less and runs on Linux or Windows with the capacity to grow vertically.
  • Event-based monitoring.
  • Infrastructure monitoring.
  • Thresholds and actions configuration.
  • Dynamic thresholds.
  • Machine learning features.
  • Available for different browsers.

SiteScope unified console is a powerful tool for operators to easily detect warnings and alerts grouped by its hierarchical organization with real-time status displaying continuously the whole health map.

Currently, the SiteScope front end only runs in internet explorer. Some configurations, integrations, and troubleshooting are complex to manage and perform.

Application Performance Management (9)
82.22222222222221%
8.2
Application monitoring
80%
8.0
Database monitoring
90%
9.0
Threshold alerts
90%
9.0
Collaboration tools
80%
8.0
Out-of-the box templates to monitor applications
70%
7.0
Application dependency mapping and thresholding
80%
8.0
Virtualization monitoring
100%
10.0
Server availability and performance monitoring
80%
8.0
IT Asset Discovery
70%
7.0
  • Prevent major incidents due to real time monitoring.
SiteScope unified console is a powerful tool for operators to easily detect warnings and alerts grouped by its hierarchical organization with real-time status displaying continuously the whole health map.
Srashti Saraf | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SiteScope is being used to monitor the production URLs for the Client based in news and media. The entire infrastructure is being monitored using the Micro Focus toolstack and SiteScope is at the core of it.
  • Alerts can be configured as per business requirement.
  • It can take remedial action, when defined for a particular situation.
  • Severity, priority of tickets which are created upon a trigger can be well defined.
  • The teams which need to be alerted can be configured in the tool itself, in case of any event.
  • It requires integration with other tools for alert generation and routing.
  • It needs to provide some ease of usage as many free counterparts offer, this being licensed, needs to prove its utility better than the free tools available.
It can be used to monitor the uptime and availability of the URLs in the production and non production environments and detailed reports of the URL availability can be extracted to check, monitor the performance of the URL in variety of regions from where it is accessed.
It requires specific knowledge of integration with the other Micro Focus tools for alerts generation and routing to correct focal points, so needs to improve a little on the UI part of the tool as it is a licensed tool and needs to ace the game for many free tools are also available in the market, which can do the job.
Application Performance Management (12)
84.16666666666666%
8.4
Application monitoring
60%
6.0
Database monitoring
80%
8.0
Threshold alerts
90%
9.0
Predictive capabilities
80%
8.0
Application performance management console
80%
8.0
Collaboration tools
80%
8.0
Out-of-the box templates to monitor applications
90%
9.0
Application dependency mapping and thresholding
90%
9.0
Virtualization monitoring
90%
9.0
Server availability and performance monitoring
90%
9.0
Server usage monitoring and capacity forecasting
90%
9.0
IT Asset Discovery
90%
9.0
  • It alerted beforehand where the attention of a particular team was needed.
  • It removed the need of manual intervention every time, round the clock.
  • Once configured properly, the application needs little or no maintenance.
  • Privileges of users can be decided by the admin so the role based access helps a lot to decide the accesses.
The product offers unique out of the box monitoring templates and offers the flexibility to create our own conditions for alert generation in case of an event. It integrates well with the other Micro Focus suite applications, hence all alerts from various tools can be viewed and routed to the correct teams from a central Monitoring Server.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We looked at introducing it as a general overview monitoring system. We started out in the network area for simple monitoring of network bandwidth, ping and smnp monitoring. From there we plan to expand it to server monitoring; CPU, disk space, memory, and overall performance monitoring. Last for the virtualization and cloud monitoring. We have been in the virtualization area for years and slowly moving into the cloud.
  • SNMP monitoring.
  • Microsoft service monitoring.
  • URL failing authentication errors.
  • SNMP monitoring return null sometimes.
For a general overall monitoring purpose, SiteScope does it for you. SiteScope offers an overview in multiple areas, best used for helpdesk monitoring. Good insight for application, database, media, network, server, virtualization, and cloud. We setup a general monitor for our helpdesk with network and virtualization basic stats.
Application Performance Management (12)
60.83333333333333%
6.1
Application monitoring
60%
6.0
Database monitoring
60%
6.0
Threshold alerts
70%
7.0
Predictive capabilities
50%
5.0
Application performance management console
70%
7.0
Collaboration tools
60%
6.0
Out-of-the box templates to monitor applications
60%
6.0
Application dependency mapping and thresholding
70%
7.0
Virtualization monitoring
60%
6.0
Server availability and performance monitoring
60%
6.0
Server usage monitoring and capacity forecasting
60%
6.0
IT Asset Discovery
50%
5.0
  • Helpdesk monitoring.
  • Network monitoring from a basic benchmarking.
Like I've mentioned before, SiteScope is a basic overall monitoring tool used primarily for the helpdesk here at my company. We do not use it from a detail perspective in the networking area. SolarWinds is primarily for that since it is more detail oriented. Uptime is really only used for knowing whether sites are up so we've transitioned that to SiteScope. Splunk is advanced and needs a lot more attention to maintain.
Can't really answer this. Setup was easy and no support has really been used at this point.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using HP sitescope as one of the monitoring tool for alerts along with splunk. We use it along with shell scripts that will be triggered through Sitescope and send alerts based on the response. Splunk is not designed particularly for infrastructure monitoring and with Sitescope we have default monitoring for CPU processes, memory etc. We also do JVM monitoring with Sitescope which is difficult to do with splunk.
  • All the infrastructure monitoring things are preexisting and we don't need to set up anything additional when using HP Sitescope. We have monitors for ps, CPU, etc., for our application.
  • HP Sitescope can also run the custom scripts in our servers and send an alert based on the output. For example, we are running one custom script with HP sitescope to monitor large size files and send an alert if they exceed the threshold.
  • Sitescope will have logs as well which can then be forwarded to splunk to draw graphs in splunk for the dashboard. For example, ps is very expensive in splunk and it was disabled. So we are sending that stat from HP sitescope and have a splunk dashboard to show the memory of that process over time.
  • Sitescope is particularly used for infrastructure monitoring. Other kinds of monitors cannot be set using HP sitescope.
  • Sitescope cannot have graphs like splunk which is why we have splunk as well which is an additional cost for the company.
  • We can't have a direct regex operations on data inside HP sitescope. We need to have the logs placed as a single log and then do that.
HP sitescope is mostly used if we need infrastructure monitoring. And in most companies, we have many servers and need to monitor their health and so Sitescope is a good buy for all such scenarios. It is not very useful when we want to have dashboards and depictions based on the data from Sitescope. We can't index the logs and create regex operations from those logs like we do in other monitoring tools.
Application Performance Management (12)
75%
7.5
Application monitoring
80%
8.0
Database monitoring
60%
6.0
Threshold alerts
90%
9.0
Predictive capabilities
60%
6.0
Application performance management console
70%
7.0
Collaboration tools
70%
7.0
Out-of-the box templates to monitor applications
70%
7.0
Application dependency mapping and thresholding
80%
8.0
Virtualization monitoring
80%
8.0
Server availability and performance monitoring
80%
8.0
Server usage monitoring and capacity forecasting
70%
7.0
IT Asset Discovery
90%
9.0
  • Checking processes using a ps command and other indexing steps is very expensive in splunk.
  • Infrastructure monitoring is no more an issue for our company after getting HP sitescope.
Nagios can also do most of the things that HP sitescope can do, but HP sitescope is right on target when it comes to infrastructure monitoring and also cost effective which is why we selected HP sitescope. We also have teh iPhone and Android apps which are very useful for monitoring on mobile devices as well.
Alex Gouskos | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are currently using HP Sitescope mostly to emulate a user using VuGen LoadRunner Scripts to log into our website to ensure our products are online. We also are using some of the monitors to verify services are running.
  • SiteScope emulates users with the use of scripts and without fail it has alerted us to potential application issues.
  • SiteScope could be a bit more user friendly.
  • The interface is very "clunky" and slow. It is also difficult sometimes to find what you are looking for.
SiteScope is very well suited to emulate users to log into sites. Any product can tell you whether a service is running but SiteScope can also perform performance metriocs on response tiles and alert if you fall above or below a threshold depending on how you set up the monitor.
Application Performance Management (12)
60.83333333333333%
6.1
Application monitoring
80%
8.0
Database monitoring
N/A
N/A
Threshold alerts
100%
10.0
Predictive capabilities
100%
10.0
Application performance management console
100%
10.0
Collaboration tools
N/A
N/A
Out-of-the box templates to monitor applications
100%
10.0
Application dependency mapping and thresholding
80%
8.0
Virtualization monitoring
N/A
N/A
Server availability and performance monitoring
90%
9.0
Server usage monitoring and capacity forecasting
80%
8.0
IT Asset Discovery
N/A
N/A
  • Sitescope does exactly what it was purchased for. It may take some time to set it up but once its set up it is a rock solid product.
  • SolarWinds Server & Application Monitor
As far as the interface goes Solarwinds is much prettier and intuitive but it is also a very busy interface which makes navigation difficult at times. Also setting up alerting under Solarwinds requires you access the desktop of the machine running the application whereas SiteScope does not. The Alerting is also much more difficult to setup correctly on SolarWInds where SiteScope is a breeze.
HP System Management, SolarWinds Server & Application Monitor
No
  • Product Features
  • Existing Relationship with the Vendor
SiteScope was the only product that I found that could emulate a user logging into a website exactly how a user would normally log in.
I wouldnt. I would purchase SitesScope without evaluating other products. Sometimes you just stick with a solid performer.
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