UCMDB for IT Operation Managemet processes
One of the most critical facts for IT operation management is to have a complete view of infrastructure, databases, applications, and …
OpenText Universal Discovery and Universal CMDBFormerly Micro Focus Universal Discovery and Universal CMDB
Overview
What is OpenText Universal Discovery and Universal CMDB?
Formerly from Micro Focus, OpenText™ Universal Discovery and Universal CMDB discovers, maps, and manages IT configurations and can be deployed on-premises or via SaaS. It is used to increase IT visibility and reduce IT service disruptions with robust discovery, service…
Recent Reviews
Product Details
- About
- Tech Details
What is OpenText Universal Discovery and Universal CMDB?
Formerly from Micro Focus, OpenText™ Universal Discovery and Universal CMDB discovers, maps, and manages IT configurations and can be deployed on-premises or via SaaS. It is used to increase IT visibility and reduce IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis.
OpenText Universal Discovery and Universal CMDB Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(11)Attribute Ratings
Reviews
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April 26, 2022
UCMDB for IT Operation Managemet processes
One of the most critical facts for IT operation management is to have a complete view of infrastructure, databases, applications, and services to understand the entire ecosystem and all relationships, which is hard to achieve without the proper tools and the risk of losing control could be high. Micro Focus Universal Discovery and Universal CMDB uses different protocols, connectors, and components to scan the different CI types and dynamically creates the relations between them, keeping all information up to date and allowing centralized management. Universal CMDB is a tool that can be natively integrated with other Microfocus tools for IT operation management like Service Manager, SiteScope, Operations Bridge, etc., and also with tools from different vendors articulating processes to support IT operations.
- Create a unified map of IT Infraestructure and services
- Provide a single source for managing a CMDB
- Discover CIs and their relationship from different technologies
- Agent-less discovery allows a complete scan withoud dependency on agents instalation
- Upgrade proccess throgh versions has a medium-high complexity
- Old versions wich do not sopport CMS interface have low performance for reporting
- All features are only available with license
- Agent-less discovery and centralized CIs management
- Native integration with IT Operation Management tools
- Create a service oriented model of IT components
- Provide up to date information of all IT Infrastructure and service for managment level
- Support analysis for incident management and capacity planning
- BMC Helix Discovery, BMC Helix Configuration Management Database (CMDB) and Zabbix
There are no relevant differences between the most well-known CMDB tools in terms of their features and user experience; however, one of the critical facts to select a specific CMDB product is its capacity to integrate it with all IT operations management tools for ITIL processes (Event, Incident, Problem, Change management, etc.). Implementing a set of tools from the same vendor reduces complexity and enables integrated support. Universal CMDB requires medium-high skill for platform administrators which could be overcome with product training and vendor support.
30
IT Operations: Sysops, DBA, Netadmin, Command Center, Monitoring tools, Capacity Management.
3
On-premise installation of Universal CMDB requires medium-high knowledge of IT infrastructure (OS) and communication protocols to understand and handle all different components.
- Infrastructure Discovery
- Service modeling
- CIs Reporting
No
- Product Features
- Product Usability
I would start with an open tool for infrastructure and services discovery and explore different products, user experience, and the capacity to be integrated with other ITOM tools currently in use or asses other tools in the open-source space that could replace them.
- Implemented in-house
No
- Platform upgrade
Yes, part of the support for all microfocus tools.
- CMS
No
April 07, 2022
CMDB - Asset & Service Management
CMDB helps us in fulling several processes of Asset Management as well as Service Management like Incident, Problem, Change, Release in keeping tab of the ownership, SLA tacking & Impact analysis of these mentioned areas. It also helps in business service mapping with respective technologies for event management perspective, this helps us in providing invisibility in the health and performance of the CI supporting the given businesses.
- Service Management
- Asset Management
- Change Management
- Release Management
- Browser Capability
- User Experience
- Asset Management
- Service Requests
- Change Management
- Asset Discovery has been made easy
- Release management is easy
April 07, 2022
Overview of Microfocus UCMDB!!
In our organization, we use this as it is a single source of data across all the teams in our company as it ensures a common database for our company. Since we are a service provider company- It ensures proper delivery of services by capturing and managing the Configuration Items, otherwise known as CI(s) by ensuring uniform data flow between multiple departments of our organization.
- Management and organization of Configuration Items
- Ensures a single and uniform source of database to avoid any ambiguity between departments.
- Proper delivery of services
- It is quite expensive as compared to other available solutions
- There is a little room for improvement for user interfaces.
- Performance can be improved by optimization of services offered.
- Helps in analyzing the risks for any kind of deployments
- Manages and stores information about CIs
- Plays a major role in incident and problem management scenarios.
- ensured proper service delivery which helped organizations to grow
- It was a little expensive for the company.
- Mainly had a positive impact especially in the cases of risk assessment and analysis.
Microfocus is less expensive than IBM. Also, IBM's user interface is more complex than Microfocus's User interface as Microfocus is more friendly. Also, Microfocus allows the user or system engineer to navigate the UI, search records and service manager, etc. providing the user complete management platform making it a completely accessible platform.
The system discovering functionalities are effective and the platform deployment options are excellent. The enhancement of multiple Cloud operations and data management capability is amazing. Data analytics offered and also time management capability this Micro Focus solution provides the perfect services and easy on reporting and data security is effective.
- Cost management capability is amazing.
- Time management functions are helpful.
- Cloud operations easy acceleration.
- When getting started the Cloud deployment may be not that easy.
- To manipulate the system deeply requires a professional operator.
- Working on large data project.
- The configuration management capabilities.
- Operations easy management options.
- Discovery functionalities.
- Cost management tools.
- The Cloud services improvement.
- Helpful on production cost management.
- Time management and reports are excellent.