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Microsoft 365

Microsoft 365
Formerly Office 365

Overview

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Business Basic

$5.00

Cloud
Per User Per Month

Individual

$5.84

Cloud
*Per Month

Business - Apps

$8.25

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is more than just Word, Excel, PowerPoint, and Outlook. It provides business-class email, online storage, and teamwork solutions that users can access from anywhere.

The vendor says key benefits include:
  • Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.
  • Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations.
  • Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft 365 Video

When you need to write a document, crunch numbers on a spreadsheet, or work up a presentation - office suite software is your solution. Apache OpenOffice offers free word processing, spreadsheet, or any other office needs and here we compare it to Microsoft Office 365 and it's Word, Excel, and more.

Microsoft 365 Competitors

Microsoft 365 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

Google Workspace and Microsoft 365 are common alternatives for Microsoft 365.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Microsoft 365 are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(6384)

Attribute Ratings

Reviews

(76-100 of 195)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
The Microsoft 365 suite brings together a lot of the familiar programs into one location where you can quickly get what you need done. For office work, it is just the next evolution of the Microsoft products we have all been familiar with.
Nathan Morimitsu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Google Workspace (formerly G Suite)
Even though we get the full suite of Google office applications with our Google Workplace account, Microsoft 365 is still the standard for business, so we use it to create documents that are used to communicate with other businesses.
Marquis C. Brantley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Keynote Systems (Discontinued) and Dropbox
I have used a few other products similar to Microsoft 365. I used to use Dropbox as a file storage, cloud based solution for storing documents and data. I was introduced to Microsoft 365 a few years after using Dropbox, and I prefer Microsoft because of the entire suite that compliments the storage center. Everything in the suite works together so seamlessly.
Justin Giffin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Google Workspace (formerly G Suite)
Because of the ability to connect applications, Microsoft 365 seems to be more robust on the communication platform. Google Workspace has a few other benefits of the automatic Google drive synchronization, but outside of that, Microsoft easily makes it easier to choose with its selection of applications for the everyday worker.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have used Apache's OpenOffice and Google's document software for many years due to the high cost of obtaining licensed copies of MS Office in the past. While those options worked, I was never fully satisfied with the reduced feature set that they offered. In addition, and likely the no. 1 reason why I switched back to original Microsoft software was the lack of 100% compatibility with standard office products that are used by the majority of businesses and customers. With OpenOffice or Google documents, the product never appeared 100% the same as what I created when opened by different software. It was crucial for me to know that what I sent to suppliers and clients was viewed exactly as I intended.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Docs, Sheets, Calendar, etc. were not available in the listings, but to me, these would be Microsoft's competition in this space. Google seemed to have basically copied what Microsoft has done with these apps [and] made them web-browser friendly and cloud-based. Microsoft has followed suit and also made [theirs] more web-friendly and cloud based. Google may have the slight edge in these areas, but Microsoft has the long-term familiarity.
Heather Hicks | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Microsoft 365 is a complete package. If your work is business more than creative than it 100% suits your needs. The pieces it offers, the desk top apps available on demand, and the integrations are far reaching and hard to match with other products. It's clear they've been used by businesses as they have a [tool] for pretty much every need.
Kevin Staley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Please consider our consideration of alternatives dates back seven years ago, so the alternative offerings today are likely to be rather different.

We did consider continuing with Exchange on site, but deemed the increasing cost and complexity to justify adopting [Microsoft 365 (formerly Office 365)].

We did not seriously consider WordPerfect Office, but did briefly review its cost and features. The prevalence of Office, the need to ensure an alternative that would provide compatibility with it, and the familiarity of our employees with MS Office, made the decision to remain with MS Office a very easy one.
Michael Kerzner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Google Workspace (formerly G Suite)
I think the closest offering to Microsoft 365 on the market is Google Workspace. They have a pretty robust ecosystem as well. I don't think they measure up to Office 365 though. This year alone, we have helped 16 companies migrate from Google Workspaces to Microsoft 365.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Microsoft Office 2016 (discontinued)
We had been using Microsoft Office for a long time, but moving to Microsoft 365 [(formerly Office 365)] was a game changer because it is a cloud based system. Having the ability to access your email, files, or whatever you need wherever you are from any device is what really pushes this product over the edge.
Philip Schmitz, CIC | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Workspace is good on the cloud side but did not integrate with our CMS and lacked desktop apps which we find more full-featured. Apache OpenOffice and Libre integrate with our CMS but are not cloud-based and not near as many features/capabilities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Significantly cheaper and easier than maintaining and licensing an Exchange server locally and basically zero labor time with upkeep outside of account management is a massive time saver.
  • I've never been a big fan of G-Suite. Their email works but often is clunky to administer and license compared to Microsoft 365 and while Google productivity software like sheets has come a long way, being web-based is actually a negative for most users and the apps still are not feature comparable to the office suite. G-Suite is cheaper, but the savings aren't worth the training and support issues.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MS 365 does everything all at the same time. It's the platform, the cloud, the messaging, the task management, the document creation, editing, sharing, the screensharing, the whole thing. There's just nothing that competes in a meaningful way with MS 365. I think GSuite is probably the most likely to compete, but given that GSuite is all cloud-based, I don't think it's an apples-to-apples comparison since MS 365 can do both.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have tried open-source alternatives such as OpenOffice but compatibility issues arise sometimes. We selected Microsoft 365 because it is the business gold standard of office productivity suites and nothing else comes close.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My company selected Microsoft 365 [(formerly Office 365)] because we already knew how to use Office applications and had the vision to migrate the internal IT services to the public cloud as much as possible. Other products such as G-suite were also very good cloud solutions but my stakeholders found the PowerPoint and Excel-related functionalities were still not as comprehensive.
Score 10 out of 10
Vetted Review
Verified User
Office 365 is, in my opinion, competing with Microsoft Office older versions. There's no other set of applications as complete as Office. Google Docs may compete in certain ways, but Office 365 stacks up against competitors because it offers a wide range of solutions in one place. There's no need for separate programs, solutions, and subscriptions, everything you need is there, in one place.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Google Workspace (formerly G Suite)
365 is a much deeper and broader platform than G-Suite. The Office suite (Word, Excel, PowerPoint...) has more features and is the de facto standard so it is more adoptable by our users. G-Suite has no equivalent to Teams and SharePoint. Document Management is basic at most. Up to recently, G-Suite could not edit native Office files and would convert them all the time to native Google files which is annoying. Even today, the editor can't compare to Office when editing Office files.
I can only see G-Suite being used in a small and light organizations or very geeky ones, complemented by other products such as Slack.
April 14, 2021

Microsoft 365 Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Alteryx - Alteryx is an alternative to Excel Macros and is easy to use and can run multiple calculations very quickly. I prefer to use Alteryx compared to Excel macros due to the large amount of data and large number of tools Alteryx offers to manipulate data.
Tableau - Offers an easy way to refresh and interact with Data through visuals and analytics that is easier to update than Excel graphs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Thought about using Teams in certain situations, but have been concerned about universal access to content. Often feel that third party applications that are not aligned to a specific format are better. Users are not favored if [there] are Google or Microsoft or Apple people.

Also, I have looked at Microsoft rewards. Not sure how it works, so basically ignore it.
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