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Microsoft Advertising

Microsoft Advertising
Formerly Bing Ads

Overview

What is Microsoft Advertising?

Microsoft Advertising (formerly Bing Ads) is Microsoft's search engine marketing and advertising campaign management alternative to the popular Adwords, that, similar to its competitor, provides analytics and a management dashboard for running a pay per click (PPC) paid listing campaign.…

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Recent Reviews

Microsoft is HORRIBLE

1 out of 10
December 12, 2023
Wow....unbelieveable how bad the service is......our account gets suspended.....OK fine....why?....they send a standard email with 13 …
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Avoid! Not Recommended

1 out of 10
March 08, 2022
I signed up to use Microsoft Advertising to advertise my online boutique. I was initially just trying it out. Within a month, my site went …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Microsoft Advertising?

Microsoft Advertising (formerly Bing Ads) is Microsoft's search engine marketing and advertising campaign management alternative to the popular Adwords, that, similar to its competitor, provides analytics and a management dashboard for running a pay per click (PPC) paid listing campaign. Microsoft…

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Alexa interaction with Microsoft Cortana Demo

YouTube

Microsoft Advertising demo

YouTube

Microsoft Advertising Retail Day, Munich - 29 August 2019

YouTube
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Product Details

What is Microsoft Advertising?

Microsoft Advertising Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Advertising (formerly Bing Ads) is Microsoft's search engine marketing and advertising campaign management alternative to the popular Adwords, that, similar to its competitor, provides analytics and a management dashboard for running a pay per click (PPC) paid listing campaign. Microsoft Advertising features the ability to delimit advertising to particular responsive demographics and to intermittent times and days of the week. It also supports offline updates that sync later.

Reviewers rate Ad dashboards highest, with a score of 1.

The most common users of Microsoft Advertising are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(141)

Attribute Ratings

Reviews

(51-65 of 65)
Companies can't remove reviews or game the system. Here's why
Erin Martin | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
It is used by our marketing department to generate sales leads.
  • Easy to set up from an existing AdWords account. Within minutes you can be advertising on Bing without having to retool anything from the AdWords structure.
  • Ability to layer in demographic targeting into search would be a huge differentiator.
In verticals that are very expensive or competitive. Bing Ads tend to see lower CPCs.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Bing Ads is used as a supplemental source of paid search marketing traffic to complement Google AdWords paid search campaigns. In many cases we find Bing Ads traffic to be slightly more qualified and affluent than Google traffic, but the volume of traffic is significantly less and thus not very scalable.
  • Quality Traffic
  • Cost-Effective Marketing Channel
  • Behind the times in comparison to Google AdWords, particularly in ad extensions, additional targeting criteria, conversion tracking, and support.
  • Downtime of API is more constant than other platforms and takes longer to be resolved than Google and others.
  • Analytics pales in comparison to AdWords and Google Analytics.
Bing Ads is appropriate in situations of maximum brand protection and visibility for branded searches. It is also appropriate when Google paid search traffic is fully maximized in capturing all available opportunities. Lastly, Bing can provide a platform for cost-effective, quality traffic and leads when compared to similar traffic on Google.
October 20, 2015

Bada Bing! The review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Bing Ads for about 50% of our marketing clients that sell in an eCommerce capacity. Most of our employees are Bing Ads certified or use Bing Ads on a daily basis. We have a Bing MCC with about 15 active clients in it currently.
  • Easy to reach, always answer the phone
  • Provides the service consistently
  • Decent conversion rate for clients, better than other shopping engines
  • Needs to have better trained staff members in their own products
  • Needs easier Interface, process for adding data feeds and seeing errors is clunky
  • Bing needs a shopping interface instead of just SERP placement
Bing Shopping in particular is a good option compared to other market places, especially Connexity or Shopping.com. Bing Shopping is a good second option for Google Shopping, so are Bing text ads. It provides good visibility for a significantly less cost, so if you're looking to expand your channel marketing - Bing is a good option with a history of decent conversion rates.
Jacqui Riffe | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Bing Ads to manage PPC campaigns for our clients. While we usually allocate a larger spend for another online advertising service, we are still putting a smaller part of the budget towards Bing so that we are covering all search engine bases. It allows our clients to be seen on multiple search engines throughout the internet giving them greater exposure.
  • The Bing interface is easy to navigate & understand - it is simple, clean & does not have too many confusing 'extras' thrown in.
  • The ability to transfer full campaigns from other sources is a welcome & time saving benefit provided by Bing.
  • Ad Extensions are very easy to work with within the Bing interface (specifically the location interface) as opposed to some other online advertising services.
  • Having to click into the account several levels can be time consuming and confusing when wanting to be at the campaign level in order to see daily budget numbers.
  • Importing campaigns over from other online advertising services can cause hiccups within the Bing interface, making the process more time consuming. Having to go back and correct mistakes that did not carry over can be frustrating (location settings, ad urls, campaign names, etc).
I think Bing is a valuable asset to use when advertising a company online via a PPC campaign. It allows for more visibility for the client and covers yet another huge search engine that consumers are using. It is great to sometimes 'test' a campaign budget on Bing to see the clicks and CPC compared to other providers as Bing can sometimes provide a much higher amount of clicks at a lower overall budget.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Bing Ads is used by all media teams running a search for various clients. It address the need to have as much search coverage as possible for our clients and reach as many audience segments as possible.
  • The Editor tool is user friendly and allows for mass changes to be made in bulk, which saves a lot of time.
  • I like large selection of reports available to us and the many ways to cut and dice the data prior to exporting.
  • The alerts that pop up at the top for either program opportunities or errors. These are helpful especially on larger programs.
  • It would be great to have more insight into the "bing network search partners". With the majority of search partner traffic coming from there, it would be helpful to understand those partners better.
  • I'd like to see more options in updating shared keyword lists in the editor tool. Adding and removing campaigns in this view would be helpful.
Does it meet a business need? If coverage across all markets and all audiences is important to the client, then it meets that business need.
September 11, 2015

Bing Ads Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We run all of our accounts through Bing Ads. It performs totally different than Google so it is definitely necessary to have both engines.
  • It is easy to create and set up an account
  • It is easy to see clicks, impressions and cost
  • Offers a good amount of extensions
  • The dot pixel makes it difficult to track actual conversions for accounts with multiple accounts under the MCC
  • Not much action from the app extension feature
  • You have to pull a report for a lot of things that you would like to see
I think it would be good for any advertiser looking to gain good, cheap traffic.
September 11, 2015

Bing Ads, Worth A Try

Score 7 out of 10
Vetted Review
Verified User
Incentivized
It has been great using Bing as an advertising platform. I work for a digital marketing agency and it is used primarily to market our clients' products and services. It is being used by the whole organization but worked on a daily basis with only a couple of people. It allows us to reach another market that has cheaper CPC than its competitors.
  • Allows you to create reports and download them easily.
  • Interface for bulk uploader is simple and easy to use.
  • Ability to have multiple accounts in one log in.
  • Technical glitches that don't allow you to see current day's data at times.
  • Limited amount of extensions for ads.
  • No ability to compare 2 days of data side by side, only seen in a chart.
Bing Ads is great for search marketing, especially if it is primarily text ads and advertising products. Where Bing Ads differs from its competitor, is the limited abilities to customize the ads with more extensions. So it is dependent on the objectives of the ads and what you need for the CTA. But, it does allow you to reach another market that would only use Bing's search engine.
September 11, 2015

BingAds Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use BingAds for our SEM campaigns on both our consumer and professional focused digital marketing teams to drive leads.
  • Unique inventory
  • Lower CPCs but likely due to less competition than AdWords
  • Reporting
  • Desktop Editor is very slow
  • Disappointing that updates to the interface follow Google instead of innovating on their own
  • Search remarketing please
If you are on a budget, or looking for cheaper CPA/CPCs, go to Bing. AdWords has way more reach though. AdWords is easier for less experienced users as also for small/medium businesses.
Esther Hwang | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We're using Bing Ads for lower funnel marketing and using it as a closer. It's used only within the marketing department. It allows potential customers to find us quickly and easily in Bing search.
  • Native ads pilot
  • Conversion tracking broke for a week
  • Reporting can be easier - would love the Dimensions tab to function like AdWords
  • Bing Ads Editor has been better, but can still improve
Bing is a widely used search engine so we definitely run our campaigns here.
September 04, 2015

My Bing Ads Review.

Paul Tiller | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Bing Ads in our marketing department as a PPC platform to drive traffic and sales on our direct-to-consumer website.
  • I think Bing Ads is intuitive to use, so that it is very easy to get started and create new ads quickly.
  • It is very easy to adjust bids quickly.
  • The reports offer high-level insights, as well as more detailed information on ad performance.
  • Much of this has to do with the market share Bing has in the search engine space, but Bing Ads does not drive nearly the same amount of traffic to our website as AdWords does.
I think it is worthwhile to use both AdWords and Bing Ads, and therefore I believe a PPC advertising strategy should make use of both platforms, but it depends in part I believe on how much visibility you are hoping to achieve.
Michael Joiner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I work for a digital media agency. We use Bing Ads in conjunction with Google AdWords to expand our overall reach. Our entire team has experience using the Bing Ads platform.
  • Bing Ads is good for buying incremental traffic on top of your existing AdWords campaigns. You can import your campaign from AdWords very easily using a Bing Ads import tool.
  • Bing Ads is good for competitive markets where the avg. Cost-Per-Click (CPC) on AdWords is outside of the range you're willing to pay. Bing Ads CPCs are often significantly lower than AdWords.
  • Bing Ads allows you to simultaneously place your search ads on Bing and Yahoo at the same time.
  • The quality of traffic acquired from Bing Ads generally isn't as good as traffic from AdWords. Metrics like time on site and bounce rate reflect this when analyzing the traffic in Google Analytics. I attribute this to Google having better algorithms to detect click fraud and bots.
  • Bing Ads essentially copies AdWords feature for feature, but they roll their features out 3 or 4 months after AdWords has already implemented them. It would be nice to see more innovation from Bing Ads.
  • It would be nice to see Bing Ads roll out some new ad extensions and targeting options.
Bing Ads is especially appropriate for driving affordable traffic. Google AdWords can be very expensive for certain industries and categories. I would recommend Bing Ads for anyone who wants to expand the reach of their AdWords campaign in a cost-effective manner. I've also noticed that campaigns geared towards older populations (healthcare, for example) often perform especially well on Bing Ads.
Danil Rudoy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We do PPC, and Bing is a part of it, albeit not a large one (about 1/7 of AdWords currently).
  • Simplicity
  • Reporting
  • Excellent ROI on some campaigns (usually in languages other than English)
  • No picture ads
How old is your target audience? It is not very useful for catering to younger people and is surprisingly effective when it comes to 45+ age group.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I manage Bing Product Ads for a variety of clients. It helps get clients product listing ads visible on the Bing network and provide quick links to products relevant to Bing user searches.
  • Organized Platform - easy to set up campaigns and manage performance
  • Segmented Data - opportunity to view data through multiple dimensions such as hour of day, day of week, product level, etc. Allows users to know exactly how their products are perfroming.
  • Bing frequently has errors on reporting. For example - column headers were reflecting the wrong information (i.e. conversions header was showing in cost per conversion header, clicks were showing above cost, etc.)
  • Bing customer support isn't as in depth. Questions are not always answered in a timely manner and are often inconclusive. For example I had an issue with Bing conversion tracking and no one could provide me with a resolution.
Bing Product Ads are definitely worth a shot. While it doesn't match up to Google AdWords just yet - the exposure is definitely worth a try.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Bing Ads is used within the marketing department to drive both direct response business objectives. It is also used for branding. Our organization currently uses it to cost effectively drive targeted traffic to our product pages with the end of generating conversions/sales.
  • Bing Ads makes importing campaigns and even whole accounts from Google AdWords very easy. This makes it easy to first get a paid search account up and running with Google and then once ready to expand and gain more market share, it is a very simple process to get up and running in Bing.
  • Bing Ads recently redesigned their interface which makes it much more intuitive and easier to navigate.
  • I would like to see a Bing Ads Editor for Mac.
If you are going to commit to Bing Ads, you should also be ready to commit to conversion tracking. In order to determine effectiveness and ROI, conversion pixels are required to go on the 'thank you' pages.
Katie Lawler | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Our department uses Bing Ads to run paid search campaigns through the Bing Search engine. We are an agency, so we run a variety of different paid search programs through Bing Ads for a variety of different clients.
  • Bing ads is the only way to reach consumers on the Bing Search Engine.
  • Bing is different than Google Search in many ways, so understanding your audience will help you understand if you need to use this platform or not.
  • Bing campaigns are typically much less expensive than Google campaigns.
  • Bing Ads Editor is not available on Mac, so our agency cannot use the entire functionality.
  • The interface in general is not as intuitive or as easy to use as other platforms. It is difficult to analyze data and make changes quickly. Much of the analysis needs to be done through the reporting feature and then the user needs to get in to the UI to make changes based on that data. It would be nice to see all the data in the UI, so that changes can be made right there.
  • The platform is slow and often has errors.
If you use Bing Ads it is all about audience and budget. If your audience is on Bing, it makes a lot of sense to use the product. If budget or time is strapped, it makes sense to only manage one platform (Google or Bing). If your audience uses more Bing, you will use Bing Ads. If your audience is more often on Google, use Adwords. Adwords is also easier and more intuitive for a beginner, so if this is your first time advertising, Bing ads may not be the best choice.
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