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Microsoft Dynamics 365 - Gamification (FantasySalesTeam), deprecated

Microsoft Dynamics 365 - Gamification (FantasySalesTeam), deprecated

Overview

What is Microsoft Dynamics 365 - Gamification (FantasySalesTeam), deprecated?

Microsoft Dynamics 365 - Gamification is the product formerly known as FantasySalesTeam, originally developed by the Austin based company of the same name, a sales gamification platform acquired by Microsoft (August, 2015). The product has been discontinued since September 2021,…

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What is Microsoft Dynamics 365 - Gamification (FantasySalesTeam), deprecated?

Microsoft Dynamics 365 - Gamification is the product formerly known as FantasySalesTeam, originally developed by the Austin based company of the same name, a sales gamification platform acquired by Microsoft (August, 2015). The product has been discontinued since September 2021, and is no longer…

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Product Details

What is Microsoft Dynamics 365 - Gamification (FantasySalesTeam), deprecated?

Microsoft Dynamics 365 - Gamification is the product formerly known as FantasySalesTeam, originally developed by the Austin based company of the same name, a sales gamification platform acquired by Microsoft (August, 2015). The product has been discontinued since September 2021, and is no longer functional.

Microsoft Dynamics 365 - Gamification (FantasySalesTeam), deprecated Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(4)

Attribute Ratings

Reviews

(1-1 of 1)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
We were using MS Dynamics 365 Gamification for our customer service. This was to help us keep our Customer Service agents working hard. We used this to help our agents' close cases in a week, and see who is doing the most work in a week. This also helped us work on giving people credit where credit is due.
  • Easy to setup
  • Easy for people to view the dashboard
  • Great KPI's out of the box
  • Sometimes the workflows did not fire correctly
  • Creating custom KPI's are harder to setup
  • Wish to have these in a PowerBI
This is a great way to help show people's progress to others. I also liked the way we can set up rewards for those that hit the target. It would be nice to be able to have the data into PowerBI as well since most people are moving reports and KPI's in PowerBI.
Sales Gamification (12)
54.16666666666667%
5.4
Sales contest templates
50%
5.0
Custom sales contests
70%
7.0
Team competitions
80%
8.0
Multiple competitions
N/A
N/A
Contest flexibility
70%
7.0
Sales rep view
70%
7.0
Mobile game functionality
N/A
N/A
Game notifications & updates
80%
8.0
Social competition / Game collaboration
80%
8.0
Sales game integration to Salesforce
N/A
N/A
Sales performance reporting
60%
6.0
TV streaming
90%
9.0
  • It helped us close more cases.
We used MS Dynamics 365 Gamification because we did not have a Power BI team. The dashboards and animations are better than just having a dashboard. It was also nice to have the KPI's already built, where we did not have to build them to do something so simple. Liked how easy the updates were between the Dynamics system.
I gave it a seven rating for support. The support we used was just the whitepapers and documentation that Microsoft provides. Microsoft does very well in its documentation. I think its pretty simple to install and configure the system, it's pretty basic on getting it setup.
It was easy for end users to use the system, or be able to put in on a TV to show the reports. I did not give it a 9 or 10 as the usability for an admin. It takes a good amount of time and knowledge around where to go to to do your job.
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