SCCM and Intune: Two great tastes together at last in Endpoint Manager
We use Endpoint manager to manage all the windows devices in the organization, both shared and 1:1 from a central IT department over 100 …
Microsoft IntuneFormerly Microsoft Endpoint Manager
Starting at $5 per user/per month
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What is Microsoft Intune?
Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option.Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution…
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What is Microsoft Intune?
Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option.
Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution.
The component Endpoint Configuration Manager (the former SCCM) is a system monitoring and management platform that can be deployed as an agent, via the cloud, or on-premises. It can manage systems across OS types (Windows, Mac, Linux), as well as multiple environments, including servers, virtual environments, and mobile devices from a single management console, and supports scaling capabilities, such as future application delivery.
Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution.
The component Endpoint Configuration Manager (the former SCCM) is a system monitoring and management platform that can be deployed as an agent, via the cloud, or on-premises. It can manage systems across OS types (Windows, Mac, Linux), as well as multiple environments, including servers, virtual environments, and mobile devices from a single management console, and supports scaling capabilities, such as future application delivery.
The platform includes a customizable reporting tool to inform future business software decisions. It also enables endpoint protection from malware and vulnerability identification within the monitored systems and infrastructure.
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Microsoft Intune Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
Frequently Asked Questions
ManageEngine Endpoint Central, Ivanti Neurons for Unified Endpoint Management, and Workspace ONE Unified Endpoint Management (UEM) are common alternatives for Microsoft Intune.
Reviewers rate Support Rating highest, with a score of 10.
The most common users of Microsoft Intune are from Enterprises (1,001+ employees).
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(314)Attribute Ratings
Reviews
(26-46 of 46)Companies can't remove reviews or game the system. Here's why
March 14, 2019
Great tool for enterprise IT teams, must have usage experience for all IT specialists.
At my current and previous companies, I have used System Center Configuration Manager as one of the main tools to manage my IT infrastructure. From simple management of active directory users and computers to detailed inventorying of windows equipment (computers and server), software inventorying, software deployments and patch management. Also, it is used as a main endpoint protection solution that includes centrally managed Windows Defender and ATP. We use System Center Configuration Manager as one of the main monitoring tools to get reports of the Windows patching state, device availability and activity, to get information about what PCs users are using at a current time. Using as the only solution to capture and image new and existing workstations and servers. And, also SCCM is the main remote control/assistance tool for our help desk department.
- We have mostly Windows environments, so SCCM provides us tons of monitoring options for computers and servers.
- SCCM saves a lot of time and money for our Help Desk team to provide remote assistance to end users.
- In a Windows 10 environment, SCCM provides pretty decent endpoint protection.
- Patch management: tons of options of management, deployment, and monitoring.
- Systems Imaging: deploying images to new PCs or servers, reimaging existed environment.
- And of course, systems inventorying (hardware and software).
- Initial configuration is pretty much complex and requires some additional time for preparation and deployment.
- It would be awesome to have Patch management and endpoint security be moved to separate tabs in the SCCM management console.
- Imaging functionality is great but over-complicated, and sometimes simple processes take way longer compared to regular WDS services.
- Better reporting and monitoring services with customized charts.
- Better integration of SCCM patching services with Windows Updates services on Windows 10. Sometimes it is almost impossible to say if patches were installed on Windows 10 via SCCM deployment until you get that information within SCCM management console.
- Requires a lot of learning about the product for IT personnel.
March 14, 2019
SCCM FTW!
We are currently using SCCM across our entire company for software distribution, update/patching of workstations & servers, compliance settings for various items as well as reporting. It allows us to ensure our software and operating systems are up to date as well as ensures we are meeting certain requirements for baseline configurations.
- Operating system deployments via SCCM are fantastic. They allow for robust settings in various formats and allows us to easily deploy new computers.
- OS patching made easy. The patching process for our environment is a breeze when using SCCM. We're able to easily roll out patches to test environments and subsequently apply them to production
- Software Deployments. There are so many options for deploying software that it's hard to find a replacement for SCCM. The ability to deploy to a user or computer is a wonderful feature. Not to mention having the ability to create a catalog where users can request/get software as needed.
- Currently, we have no complaints with regards to SCCM.
March 08, 2019
Microsoft's Enterprise Management Software
My former company used System Center Configuration Manager for software deployment, Imaging, and Microsoft updates. It was used across the entire enterprise, but my department only used it for imaging and application deployment. Before SCCM we were using Landesk, which I preferred greatly. That being said, SCCM does work well, as long as it is configured correctly. I would recommend it, but it would not be my first choice for deployment or imaging software.
- Imaging from PXE boot, and it can be configured for remote imaging. Any IT department that has ever imaged 100 or more workstations with a CD and external drive knows that this is a strength.
- Application deployment. Sccm can be configured with a software store where end users can install the software they need.
- Update deployment, updates can be deployed on a set schedule with SCCM.
- Imaging. I know that I gave this as a plus, but this is also a drawback too. Images take much longer to deploy via SCCM than they do with FOG or Landesk.
- The system itself is a huge learning curve and takes a great deal of configuration to make it work correctly.
- Remote Desktop Tool -- Microsoft already has a remote desktop tool, so why include almost the exact same one in your VERY expensive management suite?
February 28, 2019
Asset Management, Software Deployment and Patch Management Solution
Microsoft System Center Configuration Manager is used by our IT Operations department to create, deploy software packages for homegrown applications, commonly used software and windows update on desktop, laptops, and servers. It provides IT Asset Management capabilities as well as software inventory and auditing. The remote control feature is used by PC support for remote access and support solution.
- Managing Windows Environments for patching, software deployment, and Inventory.
- Automation of software deployment.
- Imaging of devices.
- Asset reporting.
- The SCCM console is a bit outdated. Needs an improvement.
- Better reporting, we have to rely on other monitoring tools for software and hardware inventory.
- Configuration and setup of SCCM can be quite challenging if you have never performed this.
February 23, 2019
Microsoft SCCM is the answer
Excellent tool for centralized and standardized configurations and software distribution. This tool is based on AD authentication like the rest of the Microsoft products and makes sending enterprise-wide updates automatically or manually a breeze. Metered usage for software, as well as built-in reporting, is excellent as well. Due to the popularity of the tool, there are enough resources online to get help on most issues.
- We are using it for software distribution.
- AD based user access.
- Web-based.
- Allow custom icons.
- Reboot notifications.
- Better reporting.
February 02, 2019
The best tool to put things in order if you have a large company and use remote workers
I use this tool to connect with my team remotely, and it has allowed us to have all the necessary information in an organized way and to have the documents ready to share quickly and safely. This harnessing has allowed me to build a real and very useful database, and allows me to establish service level objectives, review them, and generate associated reports.
In general, it has allowed me to automate some processes associated with personnel management.
In general, it has allowed me to automate some processes associated with personnel management.
- It allows me to increase the response capacity to the requirements of the users to keep the information organized and accessible.
- It allows me to build a really reliable database.
- It allows me to automate processes and establish a single point of contact per user.
- It is a very good tool to generate follow-up reports.
- It is not an easy tool to use, it has many functions and tends to confuse the naked eye.
- The implementation is a bit slow.
February 01, 2019
Good tool, specifically for big organizations
Our organization is basically using SCCM to deploy some applications remotely, keep a record of each machine we have deployed to users, which is a must have to any organization and also for patching endpoint computers. This last feature would be perfect if it worked consistently, but there are a few complaints.
- Software deployment - SCCM allow you to silently deploy software to your users without leaving your desk.
- You can keep track of each machine you deployed.
- Even though is not perfect, the patching feature is still very helpful.
- Patching with SCCM is now 100% guaranteed. Sometimes it gets stuck with some patches, other times the patches simply won't show up, but this is just for approximately 10-20% of the devices.
- For some other features, they could make the path more straight forward, sometimes you need to spend some time in order to find what you want.
- Sometimes it takes longer for the software you deploy to show up to the user's machine, but that is not an issue, it's kind of 1 in 50 deployments and it just takes a little more time but works.
November 30, 2018
SCCM 2012 R2 Review
Microsoft System Center Configuration Manager is used by our whole IT department. Being part of a company that has multiple locations all across the world, SCCM is a must have tool for managing thousands of computers. SCCM is amazing for imaging, application deployment, and reporting. It allows you to save time and be very efficient.
- SCCM has a very strong user community.
- One of SCCM's best feature would be the ability to push software through packages to multiple computers at once.
- What I like best about this release is the added powershell support.
- Apart from the steep price, there is absolutely nothing to dislike about this product!
- Huge learning curve, requires a lot of training.
- Requires many prerequisites for installing SCCM on a Windows Server.
September 18, 2018
Massive software package with massive results.
We use SCCM throughout all of our hospital and clinics. We use it primarily for distributing software, remote desktop support, PC imaging and inventory management. The simplest and biggest time saver we employ is the remote session sharing feature. RDP steals the session and remote assistance shares the session. The nursing staff loves this feature because it allows us to jump on their PC with no permissions or software to download. We are fixing problems faster than ever before which is critical in healthcare.
- Remote assistance. Quickly resolve problems with the customer.
- Software distribution. Quickly push out software updates, patches and new installs. Also has a self service app that lets users install software with no admin permissions required.
- Software inventory. It's nice to run a quick report and find out how many copies of Visio we have installed or how many servers have old versions of .Net.
- Because it's such a huge piece of software it's easy to get lost in all the features and functionality and without proper knowledge you can unintentionally cause serious damage to your network.
- The reporting could use a little cleaning up and beautification.
- No web manager, still need an application install.
We are a relatively small/medium company. I was fortunate enough to have enough influence to convince them to allow me to buy the Data Center version of both SCCM and SCOM. Having said that, we utilize SCCM within our IT Department to manage our IT inventory as well as push out critical updates and patches to our Microsoft Windows devices. Additionally, we utilize SCCM to track software licensing and usage across our organization. It has been a powerful tool for us as a company to enable not only the resource management functions, but leveraging the System Center Endpoint Protection (SCEP) product enables us to manage and take advantage Microsoft built in security products. The reporting is an extremely flexible and powerful tool that enables us to quickly visualize our inventory and assist with technology refreshes and forecasting our upgrades.
- System Center Endpoint Protection (SCEP) product enables you to manage and take advantage Microsoft built in security products. Very simple to configure and maintain.
- Track software licensing and usage across your organization.
- Managing the ageing of our equipment and plan technical refreshes. Through reporting you can easily visualize your inventory and see basically any information needed to make informed decisions.
- Configuration and setup of SCCM can be quite challenging if you have never performed this. Microsoft has very good documentation on this function and can guide a seasoned IT professional through the process.
- Keeping SCCM up to date can be challenging and I believe that this is a major opportunity for an area of improvement.
- There is a right-click tool kit that is separate that Microsoft should include in the console. Once you use them, you will understand why.
We use MS SCCM in our organization to deploy and manage System Center Endpoint Protection. We also use it to deploy known good configurations of operating systems and programs for new machines to our network. We use SCCM to report and alert on the health status of servers and endpoints. We also use it to manage Windows and third party applications.
- Patch Management
- OS Deployement
- Health Status Reporting
- Application Deployement
- It can be a house of cards at times. If one little thing fails it seems like the whole thing comes crashing down. SCCM is NOT for the faint of heart.
- Setup is quite a chore. The setup process it NOT straight forward and relying on a third party walk-through is essential.
- Diagnosing what is wrong with SCCM can be a daunting task. Again... not for the faint of heart.
April 03, 2018
Microsoft Systems Management Server review (now called System Center Configuration Manager)
Our corporation uses System Center Configuration Manager to manage our network of servers. It is being used less and less as we move slowly into the cloud and use the tools that are provided for us there. Our Information Technology department manages the service on behalf of the business lines that need the various servers.
- We can change the settings on all the different servers using Microsoft Systems Management Server built in tools and interface.
- The reports that the Microsoft Systems Management Server generates simplifies our process of knowing what computers/servers need to be looked at or upgraded next.
- Microsoft Systems Management Server ties directly into our Active Directory.
- Microsoft Systems Management Server is an old tool that we needed to upgrade. We specifically use System Center Configuration Manager that supports Windows 10 and it seems to be keeping up with the times. Sometimes the upgrade was not as easy as we would have liked.
- The support for other OS's such as Linux and phones is not always the greatest.
January 29, 2018
SCCM - Essential for larger environments
Microsoft Systems Center Configuration Manager 2012 R2 is being used for:
- Deployment of Windows 7 and Windows 10 client desktop and laptop machines
- Deployment of Windows Server 2012 R2 and 2016 Server machines
- Management of Windows updates for Windows servers and clients
- Applying configuration and security baselines and ensuring compliance
- Reporting and asset management
- Client and server inventories
- Software deployment and updates
- Application deployment and compliance
- Windows deployment is probably the biggest strength in my opinion. You can build and capture an operating system image, deploy it using as complex a task sequence as you want. The functionality can be combined with that of Microsoft Deployment Toolkit. A deployment can be Zero-Touch all the way to a fully managed sequence.
- Update management is very good combined with WSUS.
- The distributed model of SCCM makes it good for ensuring WAN links aren't overutilized.
- Further work could be done on the software and application deployment side.
- The ability to view the logs from the same console would make a lot of sense.
January 16, 2018
SCCM - Is it worth it?
SCCM is being used to deploy new workstations, maintain workstation inventory, and apply patches and updates to operating systems and software. Our primary use is new workstation deployment and patching. We also use CM to deploy and manage Microsoft Endpoint Protection on our workstations. This software was purchased to optimize our hire on process.
- Integration with active directory.
- Integration with Windows workstations
- Cumbersome and difficult to configure and manage.
- Very few ways to manually process tasks; constantly waiting for CM to assess a system and determine if an update is necessary.
- Requires far too much effort from a technician perspective compared to alternatives. Updating deployment packages, etc.
January 16, 2018
SCCM 2012 Review
We use SCCM for image deployment, windows update management, anti virus management with endpoint protection and as a backup remote management tool. Only the IT help desk is using this currently.
We got this in our origination, because Microsoft wanted to assist us in upgrading all of our machines to Windows 10, to move away from Windows 7. We are currently only licensed for workstations and do not actively use it on servers currently, but I believe we will in the future.
We got this in our origination, because Microsoft wanted to assist us in upgrading all of our machines to Windows 10, to move away from Windows 7. We are currently only licensed for workstations and do not actively use it on servers currently, but I believe we will in the future.
- Anti-virus management. Deploying, managing and removing end point protection is simple. Compared to other products like Symantec, Webroot, Vipre and Trend Micro, threat protection was good and updates were easy. When it was time to remove, it was simple and did not require additional tools to remove the product.
- Patch management was good. Works well with WSUS and reporting was decent and helped us get caught up on patching that we were lacking.
- Image management. We have Windows 7 and 10 deployments set up and use SCCM to configure everything for capture and deployment.
- I would like to see better training and explanation for configuring SCCM to import existing images that have been stood up. While I did manage to get it working, the documentation from Microsoft itself is lacking. I've found that I have to spend a lot of time researching from 3rd parties that have stumbled through it.
- Remote access to workstations. SCCM remotes in to a machine via the IP and we have found that in an environment where there is wireless and wired and sometimes machines flop back and forth, we cannot always remote in to a machine. If they were able to use the SCCM agent or go by system name, we would be able to remote in to a PC easily and replace the 3rd party tool we have with Dameware.
- Access restrictions. Doesn't provide an awesome way to lock down what a user can and cannot do within SCCM. We have some level 1 techs that we need to be able to modify a task sequence, but we don't want them to have full admin access.
December 13, 2017
Swiss Army Knife for IT Pros
Score 10 out of 10
Vetted Review
Verified User
Microsoft SCCM is used for applications and configuration management in our company. It has allowed driving updates and PowerShell DSC without any issues for years. It was a huge problem in the past, we had to use several different tools to keep our environment up to date. Now we are able to replace all of these with only Microsoft SCCM.
- Configuration Management
- Software dployment automation
- Updates management
- Looks a bit complex for new users
November 27, 2017
MIcrosoft SCCM Review
Score 8 out of 10
Vetted Review
Verified User
Microsoft SCCM is used to manage all workstations either active or inactive found within the company's network domain. It is also used to deploy other resources to these workstations including, windows update, antivirus, and other applications. SCCM is currently being used actively by the IT department and occasionally used by the IT Auditors. The deployment of an antivirus application and other software applications on client machines was a major challenge as this was done on individual client machines which took a long time. With the introduction of Microsoft SCCM, deployment of such activity is done within a shorter period for batches or all machines at once.
- Deployment of software applications to workstations within the network domain with ease
- Monitoring of Client machine performance through dashboard activities
- Ability to customize reports and also an adequate standard report preview
- Not easily navigable when no proper training has been undergone
October 13, 2017
Microsoft SCCM Review
SCCM is being used to manage users and computers. In coordination with Active Directory, software deployments, updates, device creations and deletions, user account creation, OU management, policy management are some of the activities performed through SCCM. SCCM is being used across the organization for application deployment and reimaging desktops when necessary. Multiple software installations can be performed by creating collections of computers and pushing the installations through the network. Other business problems include inventory of devices and remote connection to resolve troubleshooting matters.
- Inventory reports can be created for specific O/S, microprocessors or connected monitors can be accomplished for annual computer refreshes.
- Collections can be created to manage changes to multiple desktops.
- Policies can be applied to user group for security and other purposes.
- SCCM doesn't have some of the options that Active Directory provided for managing users or computers. It does have a great deal of flexibility and accessibility.
August 31, 2017
Microsoft SCCM
SCCM allows us to manage and deploy machines on our network. This is a nice tool to have in order to centralize things for updates and deployment. We also use this for imagining new computers as they come in from Dell. We use it across the whole organization to manage the systems on the network.
- Image computers from a standpoint of having everything in a centralized location for deployment
- Deployment control of updates managed by IT system admins
- Overall Management of computers in the network
- Deploying Software seems to be a challenge and has a low rate of success when pushing through SCCM
- Imaging can be cumbersome and depend on updates and current status of the machine there can be many roadblocks in the imaging process adding several hours to the process. It also takes a decent amount of time to keep the image up to date with current standards.
- Having the machine join as a client does not work consistently. Have to manually check each machine after the image to ensure that this task has been completed successfully.
April 04, 2017
Software Deployment made easy and so many client details
We use SCCM to deploy software packages and images, manage anti-virus solutions and track individual clients on the network. The IT department manages SCCM but all of the clients in the organization are connected and managed through the system. We were able to build some solutions that allowed tech support to instantly pull up information on a client and see vital stats at a glance. This makes software and hardware troubleshooting easier for the techs that have thousands of clients to support.
- Deploy Images
- Monitor network and system health
- Deploy software packages based on user permissions
- Imaging takes longer than it did with previous solution.
- The client-side setup takes a long time to establish a connection after an image, delays software deployment
May 04, 2016
SCCM makes my life harder
Score 1 out of 10
Vetted Review
Verified User
I am not part of the team that owns SCCM rather I am impacted by SCCM on the servers and desktops that I do manage. We use SCCM as our primary means of patch/audit/software deployment solution for our desktops and servers.
- SCCM doesn't do anything particularly well that I know of.
- SCCM could be improved everywhere. IF you manage to get your patch collections configured it does seem to patch servers most of the time.