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Microsoft Intune

Microsoft Intune
Formerly Microsoft Endpoint Manager

Overview

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option.Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution…

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Recent Reviews

Microsoft Intune Review

9 out of 10
January 17, 2020
Incentivized
We use it for mobile device management, mobile application management, Mac OS management, and Windows 10 management. I have also converted …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Microsoft 365 Business Basic

$5

On Premise
per user/per month

Microsoft 365 For Individuals

$6.99

On Premise
per month

Microsoft 365 Apps

$8.25

On Premise
per user/per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option.

Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution.

The component Endpoint Configuration Manager (the former SCCM) is a system monitoring and management platform that can be deployed as an agent, via the cloud, or on-premises. It can manage systems across OS types (Windows, Mac, Linux), as well as multiple environments, including servers, virtual environments, and mobile devices from a single management console, and supports scaling capabilities, such as future application delivery.

The platform includes a customizable reporting tool to inform future business software decisions. It also enables endpoint protection from malware and vulnerability identification within the monitored systems and infrastructure.

Microsoft Intune Video

Announcing Microsoft Endpoint Manager

Microsoft Intune Integrations

Microsoft Intune Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Microsoft Intune are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(315)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
We used Microsoft endpoint manager to manage applications on mobile devices under the MAM settings. We used it to setup, manage and protect data in the office 365 platform of applications on mobile devices.
  • Setup application protection for office 365 apps
  • protects corporate data
  • allows a device to be split in to corporate data and personal data
  • setup on an android requires additional software to implement
  • allowing more than one outlook account on outlook under managed profiles would be critical
  • ability to add other applications to trust apps lists
manage office application devices quite easily
  • wipe corporate data
  • separate corporate and personal data
  • require certain items to allow access
  • able to deploy easily without a large # of support users
  • easily report on devices in our evironment without other software
Joe Aldeguer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
First off let me clarify my product review only covers Microsoft Intune now called Microsoft Endpoint Manager. I used it to manage all of macOS and Windows 10 computers to deploy apps, compliance policies, configuration profiles, Windows autopilot, and to onboard my devices to Microsoft Defender for Endpoint.
  • Windows Autopilot
  • Integrates well with Apple devices
  • Good tech support
  • Runs in the cloud there is no need to put up an on-premises server
  • Deploying more apps besides Microsoft Edge and Microsoft Office 365 app
  • Microsoft needs to make it easier to deploy exe, pkg, and msi apps without having to go through the manual process of re-packaging these apps using tools from github like intuneapputil
  • Add a feature to push out software updates for 3rd party apps
Windows Autopilot makes provisioning user Windows PC laptops a breeze. A user only needs to turn on the laptop, join it to their local WiFi, login with their O365 account then sit back and let Windows Autopilot handle the app installations required for work, configure the laptop settings to meet my organization requirements. I have seen this all completed in less than 30 minutes depending on how fast the internet connection is.

Where Microsoft Intune needs to improve I think is the part where it can push out software updates to 3rd party apps. Right now I have to use Automox to fill in this gap.
  • Windows Autopilot
  • Ability to remote wipe and lock devices in case it is stolen or lost
  • Push out configuration profiles to secure endpoints
  • Push out Azure conditional access to endpoints
  • Have the ability to see which of my devices are out compliance
  • It is a good addition to my O365 IT infrastructure
  • Still lacks some of the features I need managing 3rd party software updates and deployments
  • Easy to deploy and setup
I prefer to go with what is already available from Microsoft to manage my IT infrastructure. My preference is to reduce the number of vendors I have to work with.
Whenever I get stuck implementing Microsoft Intune I found it easy to get the support I needed from Microsoft.
I went with the Microsoft 365 E5 bundled license for my organization.
It was when I needed help onboarding my macOS devices to Microsoft Defender for Endpoint through Microsoft Intune. Tech support was able to walk me through the step-by-step process. He even provided me the documentation that I am using now when I need to set it all up for other organizations.
There is some learning curve to get over to get comfortable using Microsoft Intune but it is worthwhile if you put in the time to know the product well. If you manage a Windows environment, Windows Autopilot alone will help reduce some of the tedious tasks of managing Windows 10 computers.
  • Windows Autopilot
  • Configuration profile deployments
  • Remote locking devices
  • Preparing LOB apps which use exe, pkg and msi installers
  • Configuration settings you can control via group policy is less compared to what you can configure in configuration profiles
  • Not enough 3rd party software available if you want to use the Microsoft Store for Business to deploy apps to users or devices
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Microsoft endpoint manager on our campus to supply updates , security patches , install applications and inventory devices seamlessly to 1500 users. SCCM addresses the issue of having technicians touch each individual device across our campus. We are able to isolate different graduating years and install necessary applications pertaining to each individual group with in the console. Each year we have to reimage each individual device and also add devices for incoming students, Microsoft Endpoint manager has simplified this process by being able to create a golden image than can be applied to different make and model of devices.
  • Simplify rollout of devices
  • Inventory thousands of devices and users
  • Apply patches and applications to multiple devices at once
  • Perhaps a more intuitive GUI
  • A built in database with specific queries
When dealing with a large number of users and devices SCCM has become the right hand of the department in regards to deploying, monitoring and rolling out devices. Making sure all devices are patched and have the latest malware revisions updated and applied has become much easier than before where each individual user was responsible.

Due to the time it takes to apply updates and changes, SCCM would be less appropriate when dealing with a smaller size of users
  • Ease of use
  • Automation
  • Almost Zero touch from technicians
  • Exponentially decreased time spent visiting each device
  • Automated time consuming installations
  • Took over as inventory solution
Symantec Ghost Solutions only covered only 2 parts, creating and imaging, of what Microsoft Endpoint Protection provided us. Price point wise it was a no brainer for us to switch to it as it covered many other things we were looking for and become an almost all in one solution
Score 10 out of 10
Vetted Review
ResellerIncentivized
Microsoft Endpoint Manager (Microsoft Intune + SCCM) is used in various ways in my company and the companies I'm an MSP for. Mostly it is used in Microsoft 365 Business Premium environments and it does a great job of gathering end point information as well as give us the ability to push out Microsoft Desktop apps and Microsoft Edge as well as other apps. It's also nice that I can setup specific configurations and settings for Windows, 365 desktop apps, and Edge just like when using Group Policy for on premise servers and PCs. But using Microsoft Endpoint Manager (Microsoft Intune + SCCM) is much easier to use and implement.
  • Able to create Compliance Policies and Configuration Profiles
  • Configure Windows Update settings
  • Configure Endpoint security settings and Windows Defender Antivirus
  • Create App Protection and Configuration Policies
  • More hardware details of devices such as drives, memory, etc.
  • Ability to remotely connect to a PC without 3rd party software
  • Not really any other cons that stand out
Microsoft Endpoint Manager (Microsoft Intune + SCCM) is well suited for any organization or company size. Probably is used more in depth in organizations or companies that have 20 or more PCs. Being that Microsoft Endpoint Manager (Microsoft Intune + SCCM) comes with Microsoft 365 Business Premium is a huge plus which makes it very well suited for any size business, especially small businesses.
  • The ability to configure Endpoint security settings and Windows Defender Antivirus
  • The ability to create Compliance Policies and Configuration Profiles
  • The ability to push out settings for Windows, 365 Desktop apps, and Edge.
  • Because it comes with Microsoft 365 Business Premium it has had a positive ROI
  • Many features bundled into one allows us to reduce license costs and stay within the Microsoft ecosystem
  • No negative impact on ROI
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
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