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Microsoft Intune

Microsoft Intune
Formerly Microsoft Endpoint Manager

Overview

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option.Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution…

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Recent Reviews

Microsoft Intune Review

9 out of 10
January 17, 2020
Incentivized
We use it for mobile device management, mobile application management, Mac OS management, and Windows 10 management. I have also converted …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Microsoft 365 Business Basic

$5

On Premise
per user/per month

Microsoft 365 For Individuals

$6.99

On Premise
per month

Microsoft 365 Apps

$8.25

On Premise
per user/per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option.

Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution.

The component Endpoint Configuration Manager (the former SCCM) is a system monitoring and management platform that can be deployed as an agent, via the cloud, or on-premises. It can manage systems across OS types (Windows, Mac, Linux), as well as multiple environments, including servers, virtual environments, and mobile devices from a single management console, and supports scaling capabilities, such as future application delivery.

The platform includes a customizable reporting tool to inform future business software decisions. It also enables endpoint protection from malware and vulnerability identification within the monitored systems and infrastructure.

Microsoft Intune Video

Announcing Microsoft Endpoint Manager

Microsoft Intune Integrations

Microsoft Intune Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Microsoft Intune are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(315)

Attribute Ratings

Reviews

(26-46 of 46)
Companies can't remove reviews or game the system. Here's why
Valery Mezentsau | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At my current and previous companies, I have used System Center Configuration Manager as one of the main tools to manage my IT infrastructure. From simple management of active directory users and computers to detailed inventorying of windows equipment (computers and server), software inventorying, software deployments and patch management. Also, it is used as a main endpoint protection solution that includes centrally managed Windows Defender and ATP. We use System Center Configuration Manager as one of the main monitoring tools to get reports of the Windows patching state, device availability and activity, to get information about what PCs users are using at a current time. Using as the only solution to capture and image new and existing workstations and servers. And, also SCCM is the main remote control/assistance tool for our help desk department.
March 14, 2019

SCCM FTW!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently using SCCM across our entire company for software distribution, update/patching of workstations & servers, compliance settings for various items as well as reporting. It allows us to ensure our software and operating systems are up to date as well as ensures we are meeting certain requirements for baseline configurations.
Michael Timms | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My former company used System Center Configuration Manager for software deployment, Imaging, and Microsoft updates. It was used across the entire enterprise, but my department only used it for imaging and application deployment. Before SCCM we were using Landesk, which I preferred greatly. That being said, SCCM does work well, as long as it is configured correctly. I would recommend it, but it would not be my first choice for deployment or imaging software.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Microsoft System Center Configuration Manager is used by our IT Operations department to create, deploy software packages for homegrown applications, commonly used software and windows update on desktop, laptops, and servers. It provides IT Asset Management capabilities as well as software inventory and auditing. The remote control feature is used by PC support for remote access and support solution.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Excellent tool for centralized and standardized configurations and software distribution. This tool is based on AD authentication like the rest of the Microsoft products and makes sending enterprise-wide updates automatically or manually a breeze. Metered usage for software, as well as built-in reporting, is excellent as well. Due to the popularity of the tool, there are enough resources online to get help on most issues.
Yamileth Cabrera Rendon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use this tool to connect with my team remotely, and it has allowed us to have all the necessary information in an organized way and to have the documents ready to share quickly and safely. This harnessing has allowed me to build a real and very useful database, and allows me to establish service level objectives, review them, and generate associated reports.
In general, it has allowed me to automate some processes associated with personnel management.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our organization is basically using SCCM to deploy some applications remotely, keep a record of each machine we have deployed to users, which is a must have to any organization and also for patching endpoint computers. This last feature would be perfect if it worked consistently, but there are a few complaints.
November 30, 2018

SCCM 2012 R2 Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft System Center Configuration Manager is used by our whole IT department. Being part of a company that has multiple locations all across the world, SCCM is a must have tool for managing thousands of computers. SCCM is amazing for imaging, application deployment, and reporting. It allows you to save time and be very efficient.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SCCM throughout all of our hospital and clinics. We use it primarily for distributing software, remote desktop support, PC imaging and inventory management. The simplest and biggest time saver we employ is the remote session sharing feature. RDP steals the session and remote assistance shares the session. The nursing staff loves this feature because it allows us to jump on their PC with no permissions or software to download. We are fixing problems faster than ever before which is critical in healthcare.
Joe Spradlin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a relatively small/medium company. I was fortunate enough to have enough influence to convince them to allow me to buy the Data Center version of both SCCM and SCOM. Having said that, we utilize SCCM within our IT Department to manage our IT inventory as well as push out critical updates and patches to our Microsoft Windows devices. Additionally, we utilize SCCM to track software licensing and usage across our organization. It has been a powerful tool for us as a company to enable not only the resource management functions, but leveraging the System Center Endpoint Protection (SCEP) product enables us to manage and take advantage Microsoft built in security products. The reporting is an extremely flexible and powerful tool that enables us to quickly visualize our inventory and assist with technology refreshes and forecasting our upgrades.
Brandon Holbrook | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use MS SCCM in our organization to deploy and manage System Center Endpoint Protection. We also use it to deploy known good configurations of operating systems and programs for new machines to our network. We use SCCM to report and alert on the health status of servers and endpoints. We also use it to manage Windows and third party applications.
Donald Wildeboer | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our corporation uses System Center Configuration Manager to manage our network of servers. It is being used less and less as we move slowly into the cloud and use the tools that are provided for us there. Our Information Technology department manages the service on behalf of the business lines that need the various servers.
Muhammad Mulla | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Systems Center Configuration Manager 2012 R2 is being used for:

  • Deployment of Windows 7 and Windows 10 client desktop and laptop machines
  • Deployment of Windows Server 2012 R2 and 2016 Server machines
  • Management of Windows updates for Windows servers and clients
  • Applying configuration and security baselines and ensuring compliance
  • Reporting and asset management
  • Client and server inventories
  • Software deployment and updates
  • Application deployment and compliance
January 16, 2018

SCCM - Is it worth it?

Score 5 out of 10
Vetted Review
Verified User
Incentivized
SCCM is being used to deploy new workstations, maintain workstation inventory, and apply patches and updates to operating systems and software. Our primary use is new workstation deployment and patching. We also use CM to deploy and manage Microsoft Endpoint Protection on our workstations. This software was purchased to optimize our hire on process.
January 16, 2018

SCCM 2012 Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SCCM for image deployment, windows update management, anti virus management with endpoint protection and as a backup remote management tool. Only the IT help desk is using this currently.

We got this in our origination, because Microsoft wanted to assist us in upgrading all of our machines to Windows 10, to move away from Windows 7. We are currently only licensed for workstations and do not actively use it on servers currently, but I believe we will in the future.
Andrey Perepelitsyn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Microsoft SCCM is used for applications and configuration management in our company. It has allowed driving updates and PowerShell DSC without any issues for years. It was a huge problem in the past, we had to use several different tools to keep our environment up to date. Now we are able to replace all of these with only Microsoft SCCM.
November 27, 2017

MIcrosoft SCCM Review

Felix Adusei Tuffour | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Microsoft SCCM is used to manage all workstations either active or inactive found within the company's network domain. It is also used to deploy other resources to these workstations including, windows update, antivirus, and other applications. SCCM is currently being used actively by the IT department and occasionally used by the IT Auditors. The deployment of an antivirus application and other software applications on client machines was a major challenge as this was done on individual client machines which took a long time. With the introduction of Microsoft SCCM, deployment of such activity is done within a shorter period for batches or all machines at once.
October 13, 2017

Microsoft SCCM Review

Lawrence S. Patterson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SCCM is being used to manage users and computers. In coordination with Active Directory, software deployments, updates, device creations and deletions, user account creation, OU management, policy management are some of the activities performed through SCCM. SCCM is being used across the organization for application deployment and reimaging desktops when necessary. Multiple software installations can be performed by creating collections of computers and pushing the installations through the network. Other business problems include inventory of devices and remote connection to resolve troubleshooting matters.
August 31, 2017

Microsoft SCCM

Scott Strader | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
SCCM allows us to manage and deploy machines on our network. This is a nice tool to have in order to centralize things for updates and deployment. We also use this for imagining new computers as they come in from Dell. We use it across the whole organization to manage the systems on the network.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use SCCM to deploy software packages and images, manage anti-virus solutions and track individual clients on the network. The IT department manages SCCM but all of the clients in the organization are connected and managed through the system. We were able to build some solutions that allowed tech support to instantly pull up information on a client and see vital stats at a glance. This makes software and hardware troubleshooting easier for the techs that have thousands of clients to support.
Ben Tusa | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I am not part of the team that owns SCCM rather I am impacted by SCCM on the servers and desktops that I do manage. We use SCCM as our primary means of patch/audit/software deployment solution for our desktops and servers.
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