System Center Configuration Manager (SCCM) Reviews

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Score 8.0 out of 100

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Junie Johwa profile photo
Score 8 out of 10
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Support

8
It has made our lives easier and has reduced a substantial amount of time we spend on patching, new machine/laptop provisioning, out of band patches, manually having to go one by one counting our computer assets. It has reduced our travel bill and our remote users get remote assistance from the Help Desk team.
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Adam Martin profile photo
Score 7 out of 10
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Verified User
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Support

8
Microsoft support is very quick in assisting with large scale or even smaller-scale issues. They are available 24/7/365 (depending on your support tier contract), which is really nice if your system goes sideways. I've used them a handful of times when something goes wrong. They are always friendly and helpful.
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No photo available
Score 9 out of 10
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Support

9
We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.
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Score 7 out of 10
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Support

8
Our organization does not pay for Microsoft support, so it was not used in regards to System Center Configuration Manager. Microsoft documentation for the product is good, but there is a lot to read, as it has a large number of features. Organizations with access to Microsoft support will have a better experience with the product than I did.
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About System Center Configuration Manager (SCCM)

Microsoft System Center Configuration Manager (SCCM) is a system monitoring and management platform that can be deployed as an agent, via the cloud, or on-premises. SCCM can manage systems across OS types (Windows, Mac, Linux), as well as multiple environments, including servers, virtual environments, and mobile devices from a single management console. SCCM supports scaling capabilities, such as future application delivery.

SCCM also provides extended system monitoring services. The platform includes a customizable reporting tool to inform future business software decisions. It also enables endpoint protection from malware and vulnerability identification within the monitored systems and infrastructure.

System Center Configuration Manager (SCCM) Integrations

System Center Configuration Manager (SCCM) Technical Details

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