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Microsoft System Center Operations Manager (SCOM)

Microsoft System Center Operations Manager (SCOM)

Overview

What is Microsoft System Center Operations Manager (SCOM)?

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.

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Learn from top reviewers

SCOM- The monitoring OG

Rating: 8 out of 10
December 30, 2023
IncentivizedVetted ReviewVerified User
We use SCOM to provide enhanced monitoring to our customer's Windows servers as a managed hosting service. Proactive monitoring is the biggest business problem that SCOM addre...
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Amit Sanwal
Engineer - Information Technology
Infrastructure Engineer
Rackspace
Microsoft System Center Operations Manager (SCOM)8 years of experience

Microsoft's monitoring solution--the best but still getting better

Rating: 9 out of 10
May 7, 2021
IncentivizedVetted ReviewVerified User
Here System Center Operations Manager is being used across multiple departments. System Center Operations Manager is a highly versatile and efficient monitoring tool which we...
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Uzair Ali Khan
Administrator - Information Technology
Senior Systems Engineer
Pakistan Petroleum Limited
Microsoft System Center Operations Manager (SCOM)5 years of experience

SCOM to manager all your systems

Rating: 8 out of 10
October 23, 2019
IncentivizedVetted ReviewVerified User
We are using Microsoft Systems Center Operations Manager in our organisation mainly for event management and monitoring. We are able to integrated Operations Manager with mult...
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Muhammad Mulla
Engineer - Information Technology
Systems Administrator, Core Infrastructure & Microsoft Systems
Cancer Research UK
Microsoft System Center Operations Manager (SCOM)3 years of experience

SCCM offers good value for all the functionality

Rating: 8 out of 10
October 18, 2019
IncentivizedVetted Review
We use SCCM for deploying all of our end user laptop\desktops. It is used across our entire organization.
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Ted Cook
Executive - Information Technology
IT director\System Administrator
T3kOPS
Microsoft System Center Operations Manager (SCOM)5 years of experience

Microsoft Systems Center Operation Manager, pricey & powerful

Rating: 10 out of 10
April 18, 2019
IncentivizedVetted ReviewVerified User
We installed and configured Microsoft System Center Operations Manager back in 2013 and have been using it ever since. We purchased both Microsoft SCCM and SCOM. Both take tim...
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Joe Spradlin
Director - Information Technology
Director Of Information Technology
Fort Walton Machining, Inc.
Microsoft System Center Operations Manager (SCOM)7 years of experience
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Awards

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Pricing

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Microsoft System Center Operations Manager (SCOM)

Microsoft System Center Operations Manager (SCOM)

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Unavailable

What is Microsoft System Center Operations Manager (SCOM)?

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Integrate HPE OneView with Microsoft SCOM-Demo#13

YouTube

UCS Management Pack for Microsoft SCOM

YouTube
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Features

Application Performance Management

Application performance management software monitors software to ensure performance and availability

6.1
Avg 7.6
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Product Details

What is Microsoft System Center Operations Manager (SCOM)?

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option. It supports both datacenter and cloud-based systems monitoring, and can recommend possible root causes or corrective actions when impactful thresholds are crossed on the monitored environment. SCOM also features adjustable thresholds for alerts, as well as a variety of prebuilt monitoring integrators with additional third-party integrators available.

Microsoft System Center Operations Manager (SCOM) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.

Reviewers rate Threshold alerts and Server availability and performance monitoring highest, with a score of 10.

The most common users of Microsoft System Center Operations Manager (SCOM) are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

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(1-5 of 22)

SCOM 2012 Review from a sort of smart guy.

Rating: 7 out of 10
Incentivized
February 26, 2016
RF
Rogee Fedeleon
Technical Services Manager (Enterprise Systems)
Maimonides Medical Center (Hospital & Health Care, 5001-10,000 employees)
Vetted Review
Verified User
Microsoft System Center Operations Manager (SCOM)
4 years of experience
View profile
Use Cases and Deployment Scope

We use SCOM to monitor our servers and network devices. It is used mainly by the technical IT staff. Other than the hardware, we also use it to monitor services and certain event log messages. We also use SA Vision Live Maps to visually represent our environment. There are several flat screen TVs in strategic areas (including our 24 hour help desk), that display the SA Vision Live Maps view. When a monitor goes red it is reflected in the Live Maps view and the appropriate team is notified.

For the network monitoring component we use Jalasoft Xian Network Manager which also works in conjunction with SCOM. We do not use the native SCOM network monitoring feature as Jalasoft does a better job of monitoring the network objects.

Pros
  • SCOM in conjunction with SA Vision Live Maps makes it easy to create a visual dashboard of you environment. You can create hierarchical maps to represent your entire environment to a geographical scale and drill down when a problem arises.
  • If you have an application that can send messages to an event log, you can easily create monitors and rules for specific errors that you care about and send those alerts as e-mails.
  • SCOM is both agent and agentless so you have the option to get better monitoring by installing an agent. We have had few issues of a SCOM agent on a server.
Cons
  • You need to stay on top of SCOM because you can easily bog down your performance if you are not constantly addressing problematic alerts, or a bad management pack.
  • Network monitoring is there but compared to other SCOM plugins like Jalasoft, the Microsoft implementation is lacking. Jalasoft seems more straight forward and easier to implement.
  • When your SCOM environment slows down you will need to open a Microsoft call and depending who you get, it can take weeks to address an issue. We currently have some issues that have been open for more than a month.
  • SNMP monitoring is also not straight forward and you can't import MIBs.
Likelihood to Recommend
It is definitely well suited if you want to monitor Microsoft based systems and software. You will also want whoever your main SCOM admin is to be a good logical thinker, have familiarity with running SQL queries, and be almost anal on wanting to keep a system running optimally.

While SCOM can monitor Linux OS, I would say if most of your devices are Linux and Network devices that you should look at something else.

SCOM Monitors Everything

Rating: 9 out of 10
Incentivized
March 23, 2019
Verified User
Team Lead in Information Technology
Hospital & Health Care Company, 201-500 employees
Vetted Review
Verified User
Microsoft System Center Operations Manager (SCOM)
7 years of experience
Use Cases and Deployment Scope
It is our go-to when it comes to monitoring our entire data center. We have two data centers in active mode with more than 600+ servers and we have about 15 users using SCOM. I decided to implement SCOM because of its integration with virtual and physical servers, including SAN and network equipment from almost all the top brands. Another big plus for us were the workflows. You can create workflows so when SCOM detects an issue, it can auto execute tasks to solve the issue.
Pros
  • We use it with network devices. It detects and alerts us when there is an IP conflict.
  • It detects and alerts us when space is low on storage at the logical or physical level.
  • It detects and alerts us when critical services have failed and we have created workflows to auto-resolve problems in a very systematic way.
Cons
  • Microsoft needs to do a better job when it comes to wizards and configuring management packs.
Likelihood to Recommend
If you want to cut costs and stop paying a 3rd party organization to monitor your Datacenter, SCOM is the way to go.

Best centralized monitoring platform!

Rating: 8 out of 10
Incentivized
October 30, 2015
RY
Roman Yuferev
Practice Leader
VIAcode (Internet, 51-200 employees)
Vetted Review
Verified User
Microsoft System Center Operations Manager (SCOM)
7 years of experience
Use Cases and Deployment Scope
In fact, we are developing custom monitoring solutions on the System Center Operations Manager(SCOM) platform for our customers and, of course, we are using it to monitor our IT infrastructure. So my feedback will include both parts. We have many cases, when SCOM helps our enterprise customers to address the following problems: 1. Address Availability and Performance issues of the hardware and software components of IT infrastructure (e.g. Exchange, SharePoint, SQL Server) 2. Monitor custom services, created inside organization. 3. Detect IT services outages and quickly resolve it SCOM is not just a tool - it's IT monitoring platform with great extensibility options and it can solve much more problems with right customization.
Pros
  • Microsoft workloads monitoring: SQL Server, Windows Server, Exchange and other Microsoft products.
  • Data Visualization. With the custom dashboard capabilities, available in SCOM 2012 we can create advanced UI in SCOM console. One of the best examples there - SQL Server Monitoring Management Pack.
  • Extensibility. This is very important feature, which allows end-users to add their custom monitoring scenarios using Powershell.
Cons
  • Network monitoring. That is definitely not the strongest area of SCOM. Major competitors already doing it much better
  • Performance and resource usage. First-time users can be very confused by the latency and resource consumption by console and server components
  • New features. Last years SCOM couldn't demonstrate enough new features in new releases. I wish it has more.
Likelihood to Recommend
Of course SCOM works better, if your IT infrastructure is mostly Windows-based. As I mentioned before, most popular Microsoft workloads, such as Windows Server, SQL Server, Exchange are perfectly covered. At the same time, you have to check, what part of your IT components has SCOM Management Packs out of the box. For example, HP and Dell provide SCOM integration for their servers.

SCOM- The monitoring OG

Rating: 8 out of 10
Incentivized
December 30, 2023
AS
Amit Sanwal
Infrastructure Engineer
Rackspace (Information Technology & Services, 10,001+ employees)
Vetted Review
Verified User
Microsoft System Center Operations Manager (SCOM)
8 years of experience
View profile
Use Cases and Deployment Scope
We use SCOM to provide enhanced monitoring to our customer's Windows servers as a managed hosting service. Proactive monitoring is the biggest business problem that SCOM addresses which reduces the potential incidents that a customer can have due to an outage that poses huge financial threats, especially during their peak business season or hours. We provide monitoring to thousands of customers who depend on their servers to run their critical apps seamlessly and usually, we resolve the issue before an outage occurs.
Pros
  • Server Monitoring
  • Network Monitoring
  • Proactive Alerting
  • Hardware Monitoring
Cons
  • Cloud monitoring especially AWS/GCP
  • Virtual appliances monitoring
  • Slow web console/Operations console. Perhaps a full-fledged web console like MS Azure would be great.
Likelihood to Recommend
SCOM is more suited for Windows-based devices such as servers, etc. SCOM is less suited where you are trying to monitor cloud services like VMs, storage, etc.

Good for Monitoring Windows Infrastructure

Rating: 9 out of 10
Incentivized
October 17, 2019
Verified User
Manager in Information Technology
Banking Company, 10,001+ employees
Vetted Review
Verified User
Microsoft System Center Operations Manager (SCOM)
3 years of experience
Use Cases and Deployment Scope
We are using it for the monitoring of our Windows infrastructure.
Pros
  • Easy to use.
  • Integrates well with other toolings.
  • Reliable.
Cons
  • Monitor user-experience.
  • Increased automation functionality.
Likelihood to Recommend
System Centre is well suited to monitoring the Windows infrastructure. The custom management packs help us get more out of the product as well. We are looking to extending System Centre to monitor UNIX pending POC evaluation - this will help consolidate our tooling and make supporting out infrastructure easier.
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