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Microsoft Intune

Microsoft Intune
Formerly Microsoft Endpoint Manager

Overview

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option.Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution…

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Recent Reviews

Microsoft Intune Review

9 out of 10
January 17, 2020
Incentivized
We use it for mobile device management, mobile application management, Mac OS management, and Windows 10 management. I have also converted …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Verified User
Analyst in Information Technology
Education Management Company, 1001-5000 employees
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Pricing

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Microsoft 365 Business Basic

$5

On Premise
per user/per month

Microsoft 365 For Individuals

$6.99

On Premise
per month

Microsoft 365 Apps

$8.25

On Premise
per user/per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option.

Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution.

The component Endpoint Configuration Manager (the former SCCM) is a system monitoring and management platform that can be deployed as an agent, via the cloud, or on-premises. It can manage systems across OS types (Windows, Mac, Linux), as well as multiple environments, including servers, virtual environments, and mobile devices from a single management console, and supports scaling capabilities, such as future application delivery.

The platform includes a customizable reporting tool to inform future business software decisions. It also enables endpoint protection from malware and vulnerability identification within the monitored systems and infrastructure.

Microsoft Intune Video

Announcing Microsoft Endpoint Manager

Microsoft Intune Integrations

Microsoft Intune Competitors

Microsoft Intune Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

ManageEngine Endpoint Central, Ivanti Neurons for Unified Endpoint Management, and Workspace ONE Unified Endpoint Management (UEM) are common alternatives for Microsoft Intune.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Microsoft Intune are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(313)

Attribute Ratings

Reviews

(1-10 of 10)
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September 24, 2020

Intune - A powerful MDM tool for Office 365 users

Verified User
Consultant in Engineering
Legal Services Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Being a Microsoft product, support was good. Out interaction was limited to our in-house IT team which was installing the Intune app in our mobile device. The installation was smooth and we haven't faced any difficulties with the app while using it. Provides a smooth and secure access to all Office 365 apps in mobile while separating the personal and professional data.
November 23, 2019

A really good and comprehensive all-in-one Systems Management solution

Verified User
Supervisor in Information Technology
Education Management Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.
October 18, 2019

Relax and let SCCM do the job for you to do other stuff

JJ
Junie Johwa
Senior Infrastructure Analyst
Mascom Wireless (Telecommunications, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
It has made our lives easier and has reduced a substantial amount of time we spend on patching, new machine/laptop provisioning, out of band patches, manually having to go one by one counting our computer assets. It has reduced our travel bill and our remote users get remote assistance from the Help Desk team.
August 31, 2019

Microsoft System Center Configuration Manager does it all, but you need to know how to do it, which has a learning curve

Adam Martin | TrustRadius Reviewer
Adam Martin
Desktop Engineer
HBO (Entertainment, 1001-5000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
Microsoft support is very quick in assisting with large scale or even smaller-scale issues. They are available 24/7/365 (depending on your support tier contract), which is really nice if your system goes sideways. I've used them a handful of times when something goes wrong. They are always friendly and helpful.
August 03, 2019

Very powerful and hard to work with

Verified User
Professional in Information Technology
Primary/Secondary Education Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
Our organization does not pay for Microsoft support, so it was not used in regards to System Center Configuration Manager. Microsoft documentation for the product is good, but there is a lot to read, as it has a large number of features. Organizations with access to Microsoft support will have a better experience with the product than I did.
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