Skip to main content
TrustRadius
Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Read more

Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
Return to navigation

Pricing

View all pricing

Free

$0.00

Cloud
per user/per month

Microsoft Teams Essentials

$4.80

Cloud
per month per user

Microsoft Teams Enterprise

$5.25

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $4.80 per month per user
Return to navigation

Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

6.7
Avg 7.7

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.5
Avg 7.9

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.2
Avg 7.9
Return to navigation

Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $4.8.

Showbie, Atlas by ClearPeople, and Jetbrains Space are common alternatives for Microsoft Teams.

Reviewers rate Integrates with Outlook highest, with a score of 9.

The most common users of Microsoft Teams are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

(1-5 of 46)

Very happy

Rating: 9 out of 10
July 22, 2020
Vetted Review
Verified User
Microsoft Teams
1 year of experience
We use this across our organization. This has helped, especially during COVD times where we are working remotely. We can chat, video conference, and share files much easier now. This has allowed our team across the organization to feel connected, bring on new team members, and continue business as usual. I am able to create and host video calls with outside team members without bothering my IT department.
  • Text chats
  • Video conference
  • File sharing
Cons
  • Not great on mac.
  • Sometimes video calls lag.
I have found (on a Mac) that at times it will just shut down to reboot. Video calls tend to lag at times. Seems that Teams is looking for a perfect internet connection at all times, making it very difficult. Since we're home now, we have many devices using the internet, and having the perfect connection isn't really an option.

Make work more fun and interacting .

Rating: 7 out of 10
December 30, 2021
RR
Vetted Review
Verified User
Microsoft Teams
2 years of experience
We use Microsoft Teams for inter and intra team communication to track progress of project work and also we host some fun activities within Teams. We connect either on audio call, or video call with another colleague one to one to describe any challenges, scope and idea about the Project.
  • Message chat
  • Audio, video call
  • Screen Sharing while call
  • File sharing
  • White board for drawing activities
  • Emoji's to express thoughts
  • Townhall meetings
Cons
  • Audio calling quality
  • Video calling quality
  • Screen lag while screen sharing
When we have to connect immediately, we can add more people during call without scheduling meeting. Team calendar play an important tole while scheduling call with teammates.
Team is less appropriate when it comes to knowledge sharing via screen sharing mode because video often freezes even after having good internet connection that Microsoft Teams should consider improving.

Teams - Not a perfect solution, but still the best choice going!

Rating: 10 out of 10
May 22, 2024
Vetted Review
Verified User
Microsoft Teams
3 years of experience
We used MS Teams for all of our team meetings as well as organizational meetings. We used MS Teams for communication and training. We found Teams to be an excellent way to stay on track with individual and group projects. It was also a reliable means of checking in with team members and supervisors. All of MS Teams' features were used in our professional development sessions as well.
  • Facilitates intra- and inter-team communication.
  • Provides an easy-to-use feature for documenting meetings and proceedings
  • Provides an excellent chat feature for off-line and sidebar communication
  • Enables users to share their screens easily with other participants
  • Provides a format for document storage, meeting minutes, etc.
Cons
  • Hierarchy of files are a bit confusing to users.
  • Adding participants outside of an organization can be challenging.
  • Requires very stable Internet connection.
Teams are a great way to stay in contact with your workgroup, especially if you have a reliable Internet connection. It's also best used when all participants are members of the same organization. Expect a lot of dropped connections if the signal is not consistently strong. In cases like this, it is possible to continue audio communication by turning off video. Also, if you have a lot of participants who are not members of your organization, adding them can be a real challenge.

Microsoft Teams is a Great Software

Rating: 8 out of 10
January 24, 2020
Vetted Review
Verified User
Microsoft Teams
2 years of experience
Microsoft Teams is primarily being used by the Project Management Office (PMO) at my organization. It allows for quick communication between team members at a 1-on-1 level and at a team level. There is also a functionality to upload multiple documents for team members to view. This allows people from many different departments to easily connect if they have an internet connection.
  • Chat functionality
  • User Interface
Cons
  • Batch file upload.
  • Connectivity issues via the app.
Microsoft Teams is well suited to support teams that work within a Windows environment. Sometimes, it is difficult setting up via the app when the user is a Mac user. It is easy to customize workspaces for teams you are involved in. The more you customize, the more the design of this software may feel compartmentalized sometimes.

Must Have for Business Collaboration

Rating: 10 out of 10
March 03, 2022
Vetted Review
Verified User
Microsoft Teams
2 years of experience
In my organization, we use Microsoft Teams to hold team meetings as well as communicate internally via the chat feature. The Microsoft Teams platform has helped our team stay in touch and communicate seamlessly regardless of location. The many features of Microsoft teams such as breakout rooms, meeting scheduling, and task assigning greatly improve productivity and team collaboration.
  • Seamless group conferencing.
  • Chat functionality.
  • Scheduled meetings.
Cons
  • Requires good internet connection.
  • Better in-meeting chat.
  • Group meeting mute function.
Microsoft Teams is a well-developed software for hosting virtual meetings. Microsoft Teams allows for audio and visual communication in both small and large-scale meeting environments. Additionally, Microsoft Teams has a very useful tool for scheduling work assignments and tracking progress. The screen sharing feature is also an invaluable training and collaborative tool.
Return to navigation