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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Learn from top reviewers

General Productivity Collaboration

Rating: 10 out of 10
May 6, 2025
Vetted ReviewVerified User
Microsoft Teams has transformed the way we work, bringing together chat, meetings, and collaboration into a single, reliable platform that keeps our team connected and product...
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Verified user
Director
Microsoft Teams7 years of experience

A good complementary tool

Rating: 5 out of 10
April 22, 2025
Vetted ReviewVerified User
I use Microsoft Teams for meetings with external partners like web agencies or talent acquisition firms to hire people for my teams. It allows me to exchange with people that ...
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Bertrand POTART
Program Manager - Information Technology
Product manager
ADEO
Microsoft Teams7 years of experience

See who's available and get a response right away

Rating: 9 out of 10
February 28, 2025
IncentivizedVetted ReviewVerified User
At my company, we use Teams primarily to instant message one another across the entire organization. If you need a quick answer it is preferable to email. We also use it howev...
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Christopher Sawyer
Engineer - Information Technology
Programmer Analyst
TCDRS
Microsoft Teams2 years of experience

Collaboration at its finest

Rating: 8 out of 10
November 27, 2024
Vetted ReviewVerified User
Microsoft Teams is something that is used daily for me. We are a team with a mix of work from the office and home employees. We use Microsoft Teams as a way to communicate wit...
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Verified user
Employee
Microsoft Teams20 years of experience

In my opinion, Avoid like the plague

Rating: 1 out of 10
November 27, 2024
Vetted ReviewVerified User
In my opinion, it has a thousand features and integrates with a million apps, but can't do its primary function well. In my experience, unreliable message delivery, unreliable...
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Nikola Tasev
Employee - Information Technology
programmer
Creative Assembly
Microsoft Teams3 years of experience
Verified on LinkedIn
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

4 videos

View Playlist
User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
View more videos
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Pricing

View all pricing

Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

6.7
Avg 7.7

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.5
Avg 7.9

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.2
Avg 7.9
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Competitors

Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas by ClearPeople, and Jetbrains Space are common alternatives for Microsoft Teams.

Reviewers rate Integrates with Outlook highest, with a score of 9.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 157)

Microsoft Teams - evolving and becoming the new jack of all trades

Rating: 10 out of 10
Incentivized
March 05, 2025
Verified User
Professional in Professional Services
Information Technology & Services Company, 10,001+ employees
Vetted Review
Verified User
Microsoft Teams
2 years of experience
Use Cases and Deployment Scope
Microsoft Teams has replaced our previous document repository tool and has also replaced Skype as our new communication within teams members. It has a good structure to it (provided it is thought out), ease in use and good UI. There is also the ability to search within Microsoft Teams and that makes it easy to search for files/folders and communication history. It also integrates well with other plugins such as Microsoft power apps, Miro etc. so that has been a great help in managing work and comms.
Pros
  • provides ability to organise folders and files (good front end to SharePoint)
  • provides great use of communication between team members and external parties
  • provides great integration with other apps such as Microsoft power platform, Miro etc.
Cons
  • The search function could be made better- especially for finding things within chats
  • It is a little annoying going to previous pages within Microsoft Teams, at times i feel like it would be nice to open things in a new windows
  • sometimes Microsoft Team crashes - but very rarely and that can be a pain
Likelihood to Recommend
Scenarios where MicrosoftTeams is well suited include: - internal and customer collaboration - integrations with other apps (Microsoft power platform work really well with this tool) - file/folder management (front end of SharePoint) Scenarios where Microsoft Teams is not well suited - I can't really think of anyplace where it might not be well suited.

Amazing User Interface with Best Audio & Video Quality !

Rating: 9 out of 10
July 05, 2021
DS
DEEPAK SHARMA
Territory Service Manager: NCR & UP West
JCB (Machinery, 10,001+ employees)
Vetted Review
Verified User
Microsoft Teams
2 years of experience
View profile
Use Cases and Deployment Scope
Microsoft team is being used for virtual meetings, training and communication between departments, vendors and business partners. For training, it almost provides all the required features such as attendees list, survey and file sharing option. In meetings, it has all the required features ie. muting all attendees, enable disable camera and mic option etc.
Pros
  • Availability at all the operating systems along with mobile app
  • Crisp & clear audio and video quality
  • Best Software for meetings and training with file sharing option
  • File sharing and edit option among team members
Cons
  • It's a high bandwidth software for audio and video, so need to have lite version
  • Survey option during for questions should have more customization
  • Meeting invite sharing option should have more option thru whatsapp etc.
Likelihood to Recommend
Microsoft Teams is being used for virtual meetings, training, and communication between departments, vendors, and business partners. Online file sharing and the edit option is awesome and works very well. It's a high bandwidth software which lags sometimes during traveling due to internet speed fluctuation. Suggesting to release lite version for the same. The mobile app also works very smoothly along with almost all the features.

From the users perspective Microsoft Teams satisfies the needs

Rating: 9 out of 10
January 11, 2022
Verified User
Project Manager in Other
Computer Games Company, 11-50 employees
Vetted Review
Verified User
Microsoft Teams
4 years of experience
Use Cases and Deployment Scope
We use Microsoft teams to stay in contact with external clients. The client [sends] us a link, we paste that link in Google Calendar, and that way we're able to access the meeting from our main time management program. We've always had a pleasant experience through the web browser application as we do not have to install anything.
Pros
  • Stable connection
  • Easy to use
  • No installation
  • Accessible
  • Well known
Cons
  • Audio & Video input management.
  • Audio & Video output management.
  • Refresh the UI, make it more modern looking.
Likelihood to Recommend
Within bigger organizations as well as smaller ones Microsoft Teams handles calls well. I do however recommend not all turn your camera on or start screen sharing when you're in a call with well over 50 participants, because then it may experience some connection issues. For normal use it is perfect, outside of those boundaries it does not have much more to offer.

The best experience on the complicated user interface, no join meeting with via conference ID or any other button

Rating: 1 out of 10
March 03, 2022
Verified User
Executive in Professional Services
Transportation/Trucking/Railroad Company, 5001-10,000 employees
Vetted Review
Verified User
Microsoft Teams
1 year of experience
Use Cases and Deployment Scope
Please do not inform me about working with any meetings in Microsoft meeting the user interface is so bad I used 30 minutes to join because their link was broken. There was no way for me to join even if I use a link provided by my colleague it still uses the old cookie and totally destroys the way to join a meeting.
Pros
  • making interface harder for everyone to use
  • don't get a JOIN meeting button via conference code
  • never allow others to move on without the cookies rather get personal data than have others to allow us to join on meeting
Cons
  • Give us a "Join room" button with via conference call
  • fix the broken link that didn't allow me to join
  • stop cookies to get more personal data rather than letting us do what we want at the moment
Likelihood to Recommend
This is such a good experience that I couldn't use more than 5 minutes to join a meeting room online. Broken link, hardcore cookies collecting data, disallow me to join via a link or without an account.

Used to be a skeptical user, now I've been converted to a full believer given the functionality & features of Microsoft Teams

Rating: 9 out of 10
Incentivized
November 04, 2021
EY
Edwin Yip
Google Business Development Manager
SHI International Corp. (Information Technology & Services, 5001-10,000 employees)
Vetted Review
Verified User
Microsoft Teams
2 years of experience
View profile
Use Cases and Deployment Scope
Microsoft Teams is being used by our entire organization currently. We had used Skype for Business for quite a few years which solved our challenges but after the migration to Microsoft Teams, it's hard to envision a typical work day without this vital software. We use Microsoft Teams for everything from user-to-user chat, video calls & meetings, calendar updates, file sharing for teams, and also as way to collaborate.
Pros
  • Excellent user interface
  • Speedy, no latency issues
  • One stop shop for all things collaboration related
Cons
  • Bluetooth/headset compatibility is a huge issue that could be added
  • Sometimes video calls drop on Teams
Likelihood to Recommend
Microsoft Teams is well suited in any capacity when it comes to collaborating with your teammates or fellow employees. We use it all the time for our team calls, or to communicate to each other via text. I would say that Teams is an important piece of software that can be used in all different sized companies, whether they are SMB customers, or all the way up to your large-scale Enterprises. The only issue I have with Teams is that it doesnt seem to have built-in support for Bluetooth devices such as my Plantronics headsets.
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