Skip to main content
TrustRadius
Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Read more
Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
Continue reading

I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
Continue reading

Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (190)
    8.8
    88%
  • Discussions (177)
    8.5
    85%
  • Notifications (189)
    8.0
    80%
  • Mobile Access (174)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
Return to navigation

Pricing

View all pricing

Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
Return to navigation

Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.2
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.7
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.4
Avg 8.1
Return to navigation

Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(6061)

Attribute Ratings

Reviews

(51-75 of 264)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Provide a 30 to 1hr response time from the IT Help Desk on non-critical situations via Chat compared to 7 business days with a ticket created via the online system.
  • Provide side conversations with the Help Desk team once the ticket is assigned and collaboration could start with a video call instantly. This provides a better User Experience within the organization's response time and saves costs for calls coming into the Help Desk queues.
Score 10 out of 10
Vetted Review
Verified User
  • By having active communications through teams, our management is able to find out if an employee is being productive
  • Lates during meetings are avoided due to teams notification 5 minutes before the scheduled meeting
  • Announcements and changes are easily being cascaded within the organization
April 20, 2022

loyd's review

Loyd Prince Ntuka | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Efficiency gains and improved correspondence
  • Expanded straightforwardness
  • Better spotlight on your work
  • Troublesome progress from Outlook
  • Construction of documents confound clients
  • Challenges in regards to consent settings
RAJESH VENGILOT | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful.
  • MS Teams has mostly focused on Collaboration and team building features which are very useful for organisational communications. This in turn has a positive impact on the overall business outcome.
  • Scheduling meetings have never been so easy in the past. We can schedule meetings on the go without any hassles
  • Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
Score 9 out of 10
Vetted Review
Verified User
  • One solution for everything organisation needed for employees communication
  • This application has evolved alot in terms of features and enhancement, quality and many more
  • Only negative i feel is storage it takes for software application and data caching
Score 10 out of 10
Vetted Review
Verified User
  • Microsoft Teams literally save the day for allowing for ability to meet virtually with co-workers and stay on top of tasks and deliverables throughout the Pandemic.
  • Microsoft Teams has allow for much file sharing all in one place for users to access without the need for emailing files.
  • Microsoft Teams has allow for training through the use of the screen sharing feature.
Return to navigation