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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (190)
    8.8
    88%
  • Discussions (177)
    8.5
    85%
  • Notifications (189)
    8.0
    80%
  • Mobile Access (174)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

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Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.1
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.7
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.4
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6054)

Attribute Ratings

Reviews

(76-100 of 264)
Companies can't remove reviews or game the system. Here's why
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • It has caused some confusion, as it is one more collaboration tool in an already crowded space within our organization. People at our organization have too many choices for sharing documents and team communications.
  • It has wasted a significant amount of time with people trying to figure out how to organize document sets and edit them effectively, since the interface is not intuitive.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Additional savings due to various features.
  • Savings of a good amount in a span of three years because of the variety of collaboration features.
  • Savings of a good amount for organizations that consolidate information and make it readily available within Teams.
Borislav Traykov | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Positive: works really well and fulfills our communication needs.
  • Negative: Since it's not enforced for the entire organization a lot of colleagues (and thus my group also) are forced to use other similar tools such as WebEx, GoToWebinar, Telegram, WhatsApp, and Viber.
  • Positive: the mobile and web apps are really useful as well!
  • Negative: our organization struggles to balance the rollout of new releases of Teams, integration with other systems, and keeping things secure.
Loren Piel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Helps increase and maintain team morale through easy communication.
  • Facilitates frequent communication between Team Members
  • Search function makes it easy to find information in Chat History
  • Ability to keep files / documents available to the Team in one central location.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Positive impact thanks to the constant communication even without being in the office.
  • Positive impact on file storage capabilities, since we could migrate our files over and start using it almost immediately and conveniently.
Benjamin Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • For our overall business, it has allowed us to communicate and manage projects without having to pull people into a conference room.
  • From a support perspective, the video call and screen share give us the ability to assist users without having to purchase cumbersome and expensive RDP applications.
  • The most negative impact is people don't walk around and talk to each other lol.
Score 10 out of 10
Vetted Review
Verified User
  • The ROI on Microsoft Teams adoption is 832%. That is pretty outstanding. With multiple collaboration tools in one place, it can save employees up to eight hours of work each day.
  • In the Study by Forrester, 4 current Microsoft teams customers were interviewed and 260 Teams users were interviewed.
  • I know this thing only.
Phil Parrish | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • More efficient internal communication.
  • Reducing unnecessary emails that leads to better productivity.
  • Sharing documents leads to more efficiency.
  • Using the web conferencing product to reduce cost to other web conferencing products.
Score 9 out of 10
Vetted Review
Verified User
  • As I mention before Teams [have] been [launched at] the best time to facilitate the work from the home state for many users.
  • I believe Teams has a positive impact on our overall business as it facilitates communication and collaboration within our company and with external parties as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Saving hours of repetitive exchanging of files between coworkers
  • Video conferencing helps bring a personal feel to conference calls
  • Insights allow us to be more efficient with our daily routines
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