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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (190)
    8.8
    88%
  • Discussions (177)
    8.5
    85%
  • Notifications (189)
    8.0
    80%
  • Mobile Access (174)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

View all pricing

Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.1
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.7
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.4
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6054)

Attribute Ratings

Reviews

(26-50 of 52)
Companies can't remove reviews or game the system. Here's why
Rishav Raj | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Microsoft team has some amazing cool features like Whiteboard to organize some fun activities within the team where person draws and guess the drawing anonymously. Another cool feature It has emoji's reaction while having call to express reaction on some ongoing topics or, raise hand feature to being noticed by teammates. Furthermore it helps to track and communicate really well with in person either one to one or in groups.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
There is way too much clicking in circles and multi-step processes for tasks that should be simple, like moving documents from one place to another or navigating the document set. Things that should be drag and drop take 3 or more clicks to achieve, and you have to wait a significant amount of time for the page to load after each click. The software seems bloated and slow.
Stefan Boeykens | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
While the overall offer of Microsoft Teams is compelling, the whole organisation and UI has quite some confusing edges. There is a mixture of desktop apps, web apps and web apps displayed inside the desktop apps. Moreover, the CPU usage of some of the Microsoft Teams components are dreadful (e.g., OneDrive for Business is the highest CPU-consumer, even above 3D and video software). Somehow, the mixture of development approaches does not provide a really coherent view. As Microsoft Teams also incorporates the Planner, OneDrive, OneNote and Sharepoint toolsets, it doen't help that they all have different interfaces and that navigation between them is confusing. Files in OneDrive, versus Sharepoint online versus files inside a team files folder seem to be disjunct. Opening a Word file from the locally synced OneDrive does not present the same syncing experience as opening the same file via Microsoft Teams into the Desktop app. And occasional sync problems don't help either. That said, collaboratively editing MS Office files has improved a lot and is (almost) comparable to collaboratively editing Google documents. Almost.
sameer chhabra | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
I have deducted one point just so beacuse the GUI of Teams is a bit difficult to understand for a first time user and thus the user takes quite a lot of time to understand the same and use all its features and Secondly, the software is pretty heavy and thus it takes some extra time to do some tasks as compared to other products.
November 14, 2020

Microsoft Teams Review

Score 1 out of 10
Vetted Review
Verified User
Because it is a [terrible] app, it is buggy as can be, and it is an absolute headache to use. I have begged my company to switch to Zoom, Webex, or some other option ever since. Every time I try to conduct a lesson through Teams, I encounter no shortage of problems that sometimes cut into my classtime in order to fix.
Score 9 out of 10
Vetted Review
Verified User
  • It's a good option for Group Conversations
  • The way for meetings is simple and intuitive. We can instantly launch meetings or schedule them out for a later time.
  • It allows us to save, share and organize files.
  • It supports 3rd party integrations
  • It offers video conferencing for desktop and mobile users
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Because of the cons we described earlier. To us, this platform or similar platforms are tools, and as a small company we cannot afford to spend much time resolving a problem. It is true that we are sensitive to cost, and understand that Teams must produce revenue. It seems like Teams is more geared to large companies with generous budgets, but for us, cost is important.
Score 10 out of 10
Vetted Review
Verified User
Excellent stand-alone product. However, outstanding as a part of O365 suite. Unlike other products we have looked at, O365 (and Teams) are more mature than the competition.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The features that are at your fingertips in Microsoft Teams are great. From audio calls to video conferencing to chatting between users and colleagues, there are lots of other options that can also be tweaked such as automatically starting Teams when you log onto your laptop or changing your status to busy or in a meeting.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The user interface is pretty clean. There is a lot of power to it, but it doesn't take long to to get up and running. It is a bit overwhelming the first time you come at it, especially if you're mainly thinking of it as a replacement of Skype for Business instant messaging. It does that great, along with the other features Skype has, such as video/audio calls and meetings, along with screensharing. But it can do so much more. As you get more and more familiar with the tool, it's fairly straightforward to add additional functionality, like document storage, wiki collaboration, and Planner integration, among other things.
Jill Liegghio | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It has a lot of great features and we are working to roll it out to our whole organization. It sometimes feels a little under-developed or maybe under used. There are some things I wish it did better - like integrating the group calendar rather than my own calendar and letting us have instant chat vs persistent.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Teams has a quick loading interface that is uniform across all platforms that we've used it on and appears to have functionality uniform across platforms as well. It's easy to get used to, although threaded channel discussion is probably the hardest concept for most people to grasp initially. I believe that most people who are used to popular social media platforms will be able to start using Teams very quickly!
Oluwakorede Daramola | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I feel like in recent years they have made great improvements in UX/UI making the products easier to use. The software suite of apps are so robust and you have them both on the cloud and on the desktop to use whenever and whichever way you desire. The MS software apps are the best money "can't buy" - meaning you can't buy any better apps than MS provides for each category you are dealing with.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With the exception of the periodic filtering glitch and crashing on Apple machines, Microsoft Teams is a fantastic team collaboration tool. Using this tool, teammates can collaborate online or even have one-on-one conversations with or without desktop sharing all from within the application or app on a mobile device.
Middleton Lisa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's a great software for organizations that function as teams particularly with multiple locations. Improvement is needed in fixing any bugs or problems that arise due to the integration of social media, other software and videos. Microsoft Teams can be an essential tool for organizations if it improves as technology advances.
August 06, 2019

A better Slack

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams should be an easy transition for anyone who has previously used Slack, however, there are some initial learning curbs due to the advanced features, different UI, and its integration with other Microsoft Software. After setting up, it's rather seamless and easy to use for those who are invited.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It has been very easy to get started and keep using this tool. No bugs. No issues. Potential for better features but it does the job we expected when we chose this tool. We just added the 'Praise' and we expect to add features and improve our processes for how we use the tool. Recommended.
Bryan Goodyear, PMP, CSM | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams integrates well with other apps. It is easy to administer and set up Teams sites, and it is the one place you have to look for anything related to collaboration within operational and project teams. I give it an 8 because of the noted performance improvements that are needed, the challenges guests face when switching organizations, and because Teams isn't very flexible when it comes to permissions.
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