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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (190)
    8.8
    88%
  • Discussions (177)
    8.5
    85%
  • Notifications (189)
    8.0
    80%
  • Mobile Access (174)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

View all pricing

Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.2
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.7
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.4
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6059)

Attribute Ratings

Reviews

(26-50 of 268)
Companies can't remove reviews or game the system. Here's why
Score 1 out of 10
Vetted Review
Verified User
USE: MS Teams is used as main communication tool in my organisation
Problem: Simple problem to address to provide seamless communication and collaboration, but it fails to solve it, but adds more problem
SCOPE: Daily communication, which is currently not working.
Score 7 out of 10
Vetted Review
Verified User
MS Teams were able to address our connection with our colleagues who are not able to use our current platform since it is a competitor of the client they are supporting. Being in governance, I need to be able to reach everyone where ever they are located so this is the best option I have.
Score 9 out of 10
Vetted Review
Verified User
I use Microsoft Teams as my workplace communication tool in a large healthcare organization. I can communicate quickly and effectively with my supervisor and fellow colleagues about confidential customer data and know it is secure. It is easy to connect with colleagues working at branches in different Australian states. Professional development webinars, held live across multiple Australian states at regular times, are easily supported on this platform with over 30-40+ users watching a single stream at one time. Integrates well with Microsoft Outlook which is used concurrently at work.
Score 10 out of 10
Vetted Review
Verified User
We are using Microsoft Teams for Team collaboration. We are using this tool for meetings, team catch ups, remote happy hours etc. Microsoft team is most widely used collaboration software. It has different applications for project management as well. We can manage task boards to track the progress of tasks, we are also having regular training sessions on Teams. Everything is super easy to use. No special training is required to use it. It's connected to Microsoft 365 applications. It's not that costly as well. So it's suitable for all the companies or individual use cases.
Score 9 out of 10
Vetted Review
Verified User
We used Microsoft Teams to communicate internally and externally with staff and students. We love the ease of use despite the learning curve necessary to feel completely comfortable with the software. Students and staff alike have taken to using this platform for both asynchronous instruction and live video instruction. We would recommend this platform for anyone seeking these tools.
Cherry Cheng | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are hybrid model. Each one of us can schedule meetings, calling and video conferencing each other at no cost to us. When we are in office, Microsoft Teams are instant messaging system. We use it to evaluate our project and high five to those who have done a great job. It makes us feel appreciated. What's more, we are a team and that feels good. It saves our time. We become more transparent to each other. We are staying connected more than ever.
Amar kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Microsoft Teams i used for team collaboration, discussion and screen sharing , knowledge sharing, During WFH for collaboration and managing with team become an challenge, with help of Teams' awesome features we are able to handle all situation in very smooth way like clearing requirement we can use screen sharing and recording. we have feature for one to one and one to many chat and call, we can create channel with secure way, we are able to share documents in an very secure medium
Azhar Chaudri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All team members use Microsoft Teams for communication and collaboration, to set up meetings, to conduct presentations to store and share important documents, etc. We find the application meets all our requirements, as it's easy to use, convenient, it's simple to take on board new enhancements and our capabilities are increasing all the time. It's a Godsend, and we couldn't cope without it. Its seamless interaction with other Microsoft products helps too.
Rohitash Sinha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are using Microsoft as an internal office communication tool to collaborate with internal stakeholders. We use Channels and Groups for API integrations and posting global messages. Teams meeting is frequently used for Product Demonstration and client knowledge sharing. We use it for the customer success team and Sales and Marketing efforts for one of our products. We also use it for hosting product based events and seminars and also by reaching out to off shore teams.
Christopher Sawyer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
At my company, we use Teams primarily to instant message one another across the entire organization. If you need a quick answer it is preferable to email. We also use it however to store and share documents. It is also great at taking and organizing notes. It also has task board functionality.
Score 10 out of 10
Vetted Review
Verified User
In the chatbot. The messages were not aligned to all the viewers. Like whom is the 1st, 2nd and so on. Because there were times there's a game, on my view I was the 1st. But on others, I was not. I wish all the messages are same in all users/viewers.
Score 10 out of 10
Vetted Review
Verified User
We implemented Microsoft Teams a few years ago and starting adopting it as a replacement for Microsoft Skype for Business.
In the beginning adoption was slow and it was hard to get our staff and clients to move over.
However when the Covid Pandemic started we kept on sending out client/user comms about the features of Microsoft Teams.
We suddenly saw major adoption of Microsoft Teams and I can say this is one of the best collaboration and unified communication tools out there.
We use the Teams Channels for our Team collaboration and work. Sharing documents with users that need to work on it at the same time really works well. I have seen over 400 users work on a single document at the same time and we had no issues.

The Teams meetings work really well, Virtual Backgrounds are excellent, and is a major improvement compared to Skype for Business.
Finally, the multiple integration options with other apps, or the online web access functions are really great features. You are able to do everything in the Teams web app you can do in the desktop app.
Score 9 out of 10
Vetted Review
Verified User
Microsoft teams is the best tool for internal communication, chatting, audio and video calls. It has several features like call transcription, call recording, live captions, background blur in video calls. Its seamless and works all devices like mobile and desktops. It made working from home easy. Overall it works flawlessly as an instant messaging app.
Muhammad Saad Iqbal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use it to conduct inter-district training via video link. We also use it to communicate over the internet, and provide the team with data and required materials. Configure systems via remote access and help the team. Microsoft Teams is also used to conduct voice calls with the team leads as well.
July 29, 2022

Teams Review

Score 8 out of 10
Vetted Review
Verified User
I use the system for complete communication within the company and for dealing with external customers, it is also used to plan and manage my diary. Sales calls are made using teams as well as being used to run online training and workshops. I use the chat function to communicate none urgent information to my team.
Sarath Kumar Pujari | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Teams for our day-to-day collaboration. All of my meetings are held using Teams. All my team members have been working from home since the pandemic and Teams is our lifesaver. It provides really cool interface with provisions for sharing files/tasks/calendars/whiteboards, etc. It has an Office 365 button that allows us to easily navigate/share mail/access SharePoint, etc.
Chris Gomez, SPHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
What don't we use Microsoft Teams for? Since it's implementation, our Team has turned it into the all-access hub for all of our communication. We break down teams based on projects and they use Teams channels to post ideas and share work. We also use Microsoft Teams for video calls and to record customer interviews. I personally use the calendar feature to help me stay up-to-date. We have integrations with some of our others services that feed into Microsoft Teams as well.
Lynn Ruggieri Beahm | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use Microsoft Teams every day. I use it to quickly chat with coworkers or solve a problem. We send files through Teams and also use it to chat with a specific group of people. It helps eliminate the need for emails at times. We also use it for internal team calls. The product addresses the business problems such as: Remote employees, quick communication needs, problem-solving, large group questions, and one-on-one and group virtual meetings.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams is a useful platform for company wide communication by chat, phone and conferencing. With phone licenses you can also use it as teleohony system. The video conferencing options can be used for internal and also external meeting. With screen and application sharing, its a great collaboration platform that support the business a lot
Score 10 out of 10
Vetted Review
Verified User
Our creative team uses Microsoft Teams to collaborate on daily projects, communication, and also team meetings. We're able to do screen shares for quick training sessions or hold larger team meetings where everyone can join in. Since COVID, our team has gone 100% remote so being able to connect online with Microsoft Teams has been a lifesaver.
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