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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (190)
    8.8
    88%
  • Discussions (177)
    8.5
    85%
  • Notifications (189)
    8.0
    80%
  • Mobile Access (174)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

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Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.1
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.7
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.4
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6054)

Attribute Ratings

Reviews

(51-75 of 268)
Companies can't remove reviews or game the system. Here's why
June 04, 2022

Let's Connect

Score 9 out of 10
Vetted Review
Verified User
  • We have a daily huddle over Teams.
  • Teams allows us to share any file and it helps to create different channels where we can upload our file so any new joiner can easily find documents.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Creating a document repository such as meeting minutes, document sharing
  • Creating a list for any purpose of tracking
  • Ability to call and connect to personnel
  • Access to organization calendar
  • Ability to add multiple recipients to a list
  • Notification via email when a document is uploaded or a record is added to a list
  • Ability to clear out chat permanently
Mike Monteiro | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • File sharing and storage
  • Organized channels/chats
  • Small group/team video meetings
  • Larger team meetings and events (audio/video quality isnt the best and not user friendly)
  • When creating a teams channel, it should have a check to make sure another distribution list or email isn't already created with the same name
  • More levels of access so changes aren't dependent on overall admins
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Collaboration Tool for chat service
  • Collaboration tool for Virtual meeting rooms and virtual video conduct meetings
  • Use as a primary desk phone call within the organization and also outside the organization (vendors such as Microsoft).
  • Provide better call quality on cellular network
  • Facial recognition when speaking with zooming in on the person capabilities.
  • Integrate better virtual whiteboard capabilities such as sticky notes for Scrum meetings as an example.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Virtual meetings seamlessly integrated with outlook
  • Messaging channels for individual teams
  • File management within restricted teams
  • Large meetings with breakouts (breakout rooms are static, cannot move attendees between rooms)
  • Easier ability to invite external vendors to team channels
  • UI for file viewing (i.e. open in another window)
Score 10 out of 10
Vetted Review
Verified User
  • Helps us communicate within the organization
  • Great tool for team meetings while working from home
  • Noise cancellation features while on a call or meeting
  • It's lag sometimes even when there's good connection
  • More background effects
  • It would be great if you get a notification that has the name of the user who has muted you during a meeting
Asik Jaman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Excellent audio and visual control, as well as video control quality.
  • It has useful extensions, such as a form, for creating inquiries and receiving feedback.
  • Searching for personnel in a company is something I'm skilled at.
  • Excellent calendar syncing with Outlook.
  • Any integration method for calling Skype subscribers is required.
  • Form extension needs to be improved.
Score 9 out of 10
Vetted Review
Verified User
  • Microsoft Teams does great in helping users schedule meetings. With the scheduling assistant, I can easily see available time slots of all attendees before setting up meetings. It has helped a lot to lessen back and forths just to find a schedule that fits all.
  • Microsoft Teams makes it possible to have team spaces with third party providers/agencies whom we commission to work on different projects. It makes collaboration with people outside my organization a lot easier.
  • Microsoft Teams video and audio quality during meetings are always something I appreciate. Considering the relatively low bandwidth it requires, quality is great and makes meetings/communication experience better.
  • Creating breakout rooms during meetings is definitely something Microsoft Teams can improve on. I usually encounter errors/bugs and people get kicked out of their breakout room randomly.
  • Advanced screen sharing can also be improved. There are times when presenter view can be seen by participants in the meeting. It would be useful if portion of screen sharing is possible.
  • Chat notifications sometimes come late or not at all. Would help if there are customizable settings on notifications so we can control based on our preferences.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Collaboration in MS Excel, Powerpoint, and Word with different people at the same time
  • Chat, comment and alert functions
  • Video calls with tools like notes or whiteboards
  • Easy integration of other MS tools like One Note, Project etc.
  • The Wiki is not yet searchable which is a real pity
Score 10 out of 10
Vetted Review
Verified User
  • Easy-to-use daily enterprise communication tool. It made me very productive while working from home.
  • Group communication software that brings together texts, voice, and video calls in the same place.
  • Screen sharing feature is very useful and remote control makes working with peers easy.
  • It requires a good internet connection to run fast
  • Sometimes it works slowly and you get logged out of your session
  • Searching the history chat is quite time consuming
RAJESH VENGILOT | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Instant Messaging
  • Voice Calls
  • Video Calls
  • Scheduling Meetings
  • Building Teams Spaces
  • Found a bug where Microsoft Teams suddenly drops during an ongoing call even if there is no network issue from either end
  • Screen sharing is also buggy. When we share our desktop screen on MS Teams the taskbar disappears and it's difficult to navigate through apps.
  • There is a limit to PIN 15 chats a favourites. This count should be increased.
Score 10 out of 10
Vetted Review
Verified User
  • Very much enjoyed sending gifs in chats.
  • We used video calls frequently with colleagues in other countries and did not have a problem.
  • I don't recall having qualms with Microsoft Teams.
Score 1 out of 10
Vetted Review
Verified User
  • making interface harder for everyone to use
  • don't get a JOIN meeting button via conference code
  • never allow others to move on without the cookies rather get personal data than have others to allow us to join on meeting
  • Give us a "Join room" button with via conference call
  • fix the broken link that didn't allow me to join
  • stop cookies to get more personal data rather than letting us do what we want at the moment
Score 10 out of 10
Vetted Review
Verified User
  • Looking at shared files.
  • Reaching out to other co-workers across national organization.
  • Making quick decisions on the spot with team.
  • More reaction emojis.
  • More ways to mute for a time period of a group.
  • Voice memo option.
Score 9 out of 10
Vetted Review
Verified User
  • It is application for communication in terms of text, voice and video
  • It is one tool for data sharing or file transfer
  • It also works fine for share sharing and meeting scheduled and meeting remainder
  • Also integerted with other application like Yammer and organisation
  • It behave it needs an improvement in mobile platform, usability of Teams for mobile device is not much friendly
  • Voice communication need better software for voice lagging and sometimes voice clarity is not good
  • Screen sharing also need refinement, other end user need to wait for more than 10sec for share to display
Score 10 out of 10
Vetted Review
Verified User
  • Continued updates to improve performance
  • High performance on video and voice
  • Well integrated on mobile and laptop
  • Better formatting for chat in meetings
  • Improved alerts for service issues or performance issues
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